Great Medicine Without Borders
Chapter 28
Cai Rongjuan went to find the big boss Gu Houyi. As the backbone of the business that Gu Houyi single-handedly selected, she has always had a good relationship with the dean.
Cai Rongjuan felt very wronged. She insisted that there was no problem with Tong Meili's operation. Although Tong Meili was responsible for making herself so embarrassed today, the medical department's improper handling of things cannot be separated.
Cai Rongjuan did things simply, wrote a resignation report and handed it directly to Gu Houyi.
Gu Houyi looked at the resignation letter she handed over, and was a little surprised: "Xiao Cai, what are you doing?"
"President Gu, the current medical environment in Changxing is no longer suitable for me. This is my resignation report. I hope you can approve it."
"Are you dissatisfied with the treatment or dissatisfied with me?"
"Gu Yuan, don't get me wrong, you are very kind to me, I was trained by you, you should know that I love this job, and I don't have too high requirements for remuneration, I just feel a little chilled."
Gu Houyi had actually heard about her, and he guessed it was related to the medical dispute, and said with a smile, "Tell me about your grievances, and I'll make the decision for you."
Cai Rongjuan gave a brief description of what happened today, and the more she said, the more excited she became: "I don't understand how the medical department works? When encountering medical disputes, their first thought is not to protect the staff of the hospital, but to push us out. Let's face patients directly, without any regard for our feelings."
Her eye circles turned red, the scene of Tong Meili pounced on her and got entangled with her still made her feel palpitations, Tong Meili's kind of shrew can do anything, good fortune never comes singly, her husband Tan Guoliang's dispute has just been settled, and now It was her turn. In the matter of Wang Dalei, Tan Guoliang finally paid 6,000 yuan. Although the amount was not large, the couple felt aggrieved.
Cai Rongjuan vented all the grievances in her heart today. As a famous doctor in Dongzhou's beauty industry, she will not worry about her future at all. Cai Rongjuan believes that if she really resigns, it will be Changxing Hospital that is so nervous. Can't support the signboard of the beauty department.
Gu Houyi listened to her patiently, and smiled: "Xiao Cai, you are also an old employee of Changxing. As the director of the beauty department, you will resign at any time. What do the people below think? I don't believe you even have such a mentality. Don't you have the capacity to bear it?"
"Gu Yuan, I can bear patients' misunderstandings, but I can't bear to be stabbed in the back by my own people! Today I received a very important guest, Liang Wenjing, the chairman of Enheng Pharmaceutical. Knocked and rushed in recklessly, and yelled in front of Director Liang to tell me to go to the medical office to deal with the surgical accident immediately. How did Zhou Wenbin teach his subordinates? Don’t say that my surgery is okay, even if there is a problem, you You can’t do this in front of an important customer, right? Isn’t this stabbing a knife?”
When Gu Houyi heard about this, he was also a little unhappy. Enheng is the largest pharmaceutical company in Dongzhou, a listed company, and a related unit of Changxing. Chairman Liang Wenjing came to Changxing Hospital for VIP treatment, and the people in the medical department did this. , which is tantamount to exposing family ugliness.
"Xiao Cai, how about this, you go back and take a good rest first, I will definitely give you justice in this matter, as for this resignation letter, I will not approve it, you are the backbone of the business cultivated by our Changxing Hospital, and you are the leader of the discipline. Man, I still count on you to revitalize the hospital."
He made a pun, expressing the importance he attaches to Cai Rongjuan, and also tactfully reminding her that I spent money to cultivate you, and it is not so easy for me to let you go.
Cai Rongjuan didn't really want to leave, she wanted to remind Gu Houyi in this way that as long as he was willing to stand by her side, this troublesome matter should be easily resolved.
Gu Houyi usually seldom manages medical disputes, but this time is different. The nature of the beauty center is very special, and it belongs to the model of cooperative operation. The contractor Zeng Hongwen is his wife's niece. The reason why he was able to contract the department, he still gave a certain amount of care.
Few people in Changxing Hospital know this secret, and Gu Houyi and Zeng Hongwen rarely interact with each other, just to avoid suspicion.
Gu Houyi belongs to the old-school cadres. He works hard and loves the house like home, but he also values feelings. The biggest wish in Gu Houyi's heart is to start the second phase of Changxing's expansion project before retiring. He has been working as the dean of Changxing for ten years, and he asks himself that he is worthy of Changxing and his conscience.
The medical system is a place where dirt is easy to breed. In Gu Houyi's nearly 30 years of leadership career, he has seen many cadres who are not guaranteed at the end of the year, so the closer he is to stepping down, the more careful he is.
This was the first time that Gu Houyi called Zeng Hongwen on his own initiative. When Zeng Hongwen saw his number, he immediately got through: "Little uncle!"
Gu Houyi couldn't help frowning when he heard this title. If his wife hadn't interceded with tears and tears at the beginning, he wouldn't have let his relatives intervene in Changxing. The wife takes care of her.
The wife has indeed fulfilled the responsibility of a little aunt, subsidizing her to go to school, helping her find a job, even taking care of the confinement child, helping her pick up and drop off the children, even if they don't care so much about their own daughter.
It’s just that this niece didn’t feel at ease. She quit her job after a few years and started to go into business. She made a name for herself. Gu Houyi didn’t expect Zeng Hongwen, who knew nothing about medicine, to enter the beauty industry and become a contractor. Idea for hospital cosmetology department.
Changxing’s family is not the only one that contracted out departments. They contracted out some low-profit departments to attract investment, reduce the burden on the hospital, and achieve win-win cooperation.
Gu Houyi was very worried at first that Zeng Hongwen would not be able to do it, but soon he found that Zeng Hongwen was very good at management, making the medical beauty center flourish, and the advertisements were printed on 2 road cars. The booming business naturally brought many other products. voices, such as exorbitant charges and exaggerated efficacy.
Gu Houyi reminded her many times through his wife that she must operate in accordance with the law and not discredit Changxing. Fortunately, there have been no major disputes in the medical beauty center for so many years.
The moment Zeng Hongwen received his uncle's call, he realized that he was angry, and immediately said: "Little uncle, I was just saying that I would go to see you at home tonight."
"I have a party at night." Ever since she contracted the beauty department, Gu Houyi deliberately drew a clear line with her, and he also specially reminded his wife.
"My aunt is at home. I'll chat with her. I miss her."
Gu Houyi doesn't like her playing the family card. This niece is smart enough, but she still can't escape the problem of a businessman chasing profit.
"Cai Rongjuan just came to see me."
"Ah? What is she looking for you for?"
"He said he was going to resign."
Zeng Hongwen immediately understood what was going on, she smiled and said: "She is really, she is so grown up, she can't bear it at all, it's because of Tong Meili's dispute, it's just a small dispute, I have already understood it clearly, it has nothing to do with us It's all about the patient making trouble for no reason."
"What are you going to do with it?"
"It's time for an appraisal, and it's time for a lawsuit. Anyway, it's not our fault, we're not afraid!"
Hearing her say this, Gu Houyi became even more displeased: "She caused trouble not only to your beauty department, but also to our Changxing Hospital."
"Little uncle, I understand, so I will communicate with them as soon as possible, and try to calm down the matter. I will talk to Director Cai with her. No matter what the result is this time, I will not let her make a mistake." Divide the money."
Gu Houyi was not interested in listening to her continue: "You should deal with it as soon as possible, so as not to cause too much impact." After finishing speaking, he hung up the phone.
He closed his eyes and pinched the center of his brows hard. It's best to turn big things into small things. He didn't want the beauty department to be the focus of everyone's attention. Years of management experience told him that once something is exposed to everyone's eyes, everything will be fine. Any flaws will be infinitely magnified.
Gu Houyi pondered for a while, and asked Liu Dengke, director of the hospital office, to call Zhou Wenbin.
The more you are a leader, the more you like to use face-to-face communication.
After Zhou Wenbin received the call, he rushed over without delay. He first asked the big boss how he was feeling on the phone. Liu Dengke said that he didn't know. Disclose the status of the leader to others, not to mention that although he and Zhou Wenbin are fellow villagers, they are not true friends.
Zhou Wenbin was very grateful to Gu Houyi. If Gu Houyi hadn't thought about his fellow villagers, he would have no hope of becoming the director of the medical department. Gu Houyi is a man with a clean sleeve, helping him with such a big thing, he doesn't charge a penny.
Gu Houyi was reading the newspaper of the day wearing presbyopic glasses. Hearing the sound of Zhou Wenbin entering the door, he glanced at him through the upper frame of the presbyopic glasses, and seemed to give Zhou Wenbin a supercilious look.
Zhou Wenbin smiled all over his face: "Gu Yuan, are you looking for me?"
Gu Houyi nodded and put down the newspaper: "Sit down and talk."
Zhou Wenbin didn't sit down, but chose to stand opposite Gu Houyi. There was a difference in respect, especially in front of the big boss.
"What's the situation? I heard that someone is going to jump off the building in your medical office?"
Zhou Wenbin smiled sarcastically: "It's not a real dance, there is a patient in the beauty department who makes trouble for no reason, and she just wants to gain attention in this way."
"If it really dances, our hospital will be on the hot search."
Zhou Wenbin heard the meaning of complaint in the dean's words: "Gu Yuan, don't worry, we are dealing with this matter, and we promise not to let the situation escalate."
"You have been in charge of the medical department for a while, you should be familiar with the working methods there?"
Zhou Wenbin became more and more sure that he was dissatisfied with himself: "Gu Yuan, I still have many shortcomings in my work, and I will definitely continue to improve in my future work."
"Just now Cai Rongjuan came to me to deliver her resignation report."
"Resign when encountering such a small matter? Isn't she too fragile?" In fact, what Zhou Wenbin wanted to say was hypocritical, and he didn't feel ashamed to say it in front of Gu Houyi.
"It's not because of the patients, but because of the way you handle things. I'm not talking about you. The medical office is to build a bridge between doctors and patients. When necessary, you have to stand between them and protect them. The role of our hospital staff cannot push them forward!"
Zhou Wenbin guessed that it was Cai Rongjuan who sued them. He was so fed up with this woman that he couldn't show it in front of Gu Houyi. All he could do was nod his head: "Gu Yuan, I understand. We must pay attention to the way we work in the future."
Gu Houyi didn't say too much. As the dean, he knew too well that the work of the medical department was not easy. Under his supervision, he should suppress this dispute as soon as possible.
Octopus wishes everyone a happy Mid-Autumn Festival, family reunion, and good luck in everything!
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