Happy Together

"What's wrong?" Ruan Qing asked with some confusion, what happened to the partner?

"The product we are responsible for selling has a problem, and customer feedback is quite serious. The partner said that we did not explain the specific method of use. As a result, among the individual customers who used it, there was a product quality problem, and there was a serious short-circuit. It caused a fire, and it is said that there were still casualties!"

Qiu Ting sighed, and said with a serious expression, "We can't be found if there is no accident. After all, we are not a manufacturer. Now that something has happened, we will be pulled out!"

Ruan Qing thought about it, and said, "No, these electrical appliances are sold with manuals to guide customers to use them. Even if it is not specifically stated, such serious things should not happen."

"...Unless, the product quality itself has a problem?"

Qiu Ting nodded and agreed, "I think so too, but because we are also involved in it, the partners now want to pull us down and push the responsibility on us, so as to keep theirs. reputation!"

Ruan Qing rubbed her temples and said, "Don't worry, this is not the time for infighting. So, let's go to the partner manufacturer today to see if we can reach an agreement."

Their Yueqing company is like a channel. Some manufacturers produce them, find them, and then Yueqing opens the channel and sells them to various supermarkets.

This type of electrical appliances is one of the types they are responsible for.

Although they will check whether the various certificates are complete before receiving the order, it is inevitable that some manufacturers get confused.

"Okay! I'll make arrangements now, and let's go later!" Qiu Ting said, "Now that every thing in this society is known to everyone, the media has stepped in. If we don't handle it properly, let's Yueqing’s facade cannot be kept."

If the rumors go out, it should be said that in order to make money, Yueqing has no morality at all and accepts all defective products!

"Well, you go first." Ruan Qing said, and walked towards the data room.

She turned up the information when signing the contract with this partner, and the quality certificate should have a copy. If it is to negotiate, there is some evidence that it may not necessarily cooperate.

In the afternoon.

Ruan Qing and Qiu Ting went to the factory where the partner is located.

Here in the office of the person in charge.

"Director Wang, I hope that I can calm down with each other. Don't let this happen, just think about shirking responsibility. We hope that our two companies will set up a team to investigate the reasons, so that we can solve the root of the matter. !"

Ruan Qing said, thinking that he could have a good conversation, but Director Wang looked a little excited.

Director Wang stretched out his hand and asked Ruan Qing to stop talking, "I know, this investigation must be investigated! However, things have already happened, and at this level, there will be more products that will be in use. There is a problem in this, what do you want us to do?"

Qiu Ting took a step forward when he heard Director Wang say this.

"Then recall! Since the quality of the product itself has a problem, try to recall the product as much as possible to reduce the impact on individual customers!" Qiu Ting said immediately.

Upon hearing this, Factory Manager Wang sneered, “The recall requires direct return or replacement. We can’t exchange it now, we can only return it. Who will bear such a large loss?”

"In this way, Director Wang, this time our company will collect your advance payment and return it to you. When the product is completely okay in the future, we will continue to cooperate." Ruan Qing said, this is the only company that can Did it.

"The loss is certain, but there is no better way! After all, there is a problem with the quality of the product, you should find a way to solve it, and don't care about this loss!"

After listening to it, Director Wang didn't speak, as if he was thinking about something.

"Yes, Director Wang, it stands to reason that we are only responsible for helping you sell products, and we don't care about the quality after-sales. But now that this kind of thing has happened, none of us would like to see it. Let us give you one step. Save face!"

Qiu Ting looked at him still hesitating, so she said again.

Director Wang sighed and said, "This is a major issue after all. You let me think about it again. By the way, I hope you can come forward and take a look. The family that used a short circuit to have a fire, I heard that someone was injured. In the hospital."

Ruan Qing nodded, "Okay, I will come forward to express my condolences, but regarding the recall, I hope you can make a decision as soon as possible. The more you delay, the greater the impact will be."

"Xiao Qing." Qiu Ting pulled her over and said, "Xiao Qing, how can we come forward? As soon as we come forward, the family of the patient and the media will not direct the conflicts at us?"

Ruan Qing dragged Qiu Ting out and said, "What can you do? Look at the director Wang. You are so scared that you don't even dare to show your face. If we don't even dare to look, the problem will only get worse. Bigger."

They came forward to ease the problem first, or postpone the time, let the director Wang think clearly.

Qiu Ting sighed, "Yes, if this problem is not resolved in time, it will only accumulate contradictions. After all, we are only an intermediate link. It is okay to see it, but the real problem is not on us."

It was already evening when I returned from the factory.

Originally, Ruan Qing wanted to go again the next morning, but Qiu Ting said, taking advantage of the fact that there are not many people at night, it is best to go now, and save the reporter tomorrow.

So Qiu Ting took her to the hospital together in the dark.

Earlier, they heard that the mall had already paid a certain amount of compensation. They thought that they shouldn't be able to find them.

"Do you still have a face? What kind of electrical appliances do you have? It's simply a fire maker. Fortunately, my daughter just injured her arm. If her face is disfigured, I won't kill you!"

"Yes, we are also responsible for this matter. Although we are not a manufacturer, we are indeed responsible for product sales. I'm sorry! We sincerely apologize to you!"

Ruan Qing resisted the old lady's cursing and persuaded her with a smile.

"Auntie, you calm down. We are just a sales company. The manufacturer has provided us with complete procedures. We will help find channels. No one expected this..."

Qiu Ting also walked over with a smile, pulling the old old man with a smile to persuade.

"Hey, why do I look so familiar with this woman?"

"It's a bit familiar to hear you say that. I remember I saw it somewhere before..."

"Right! Isn't this the wife of the president of Baichuan Enterprise?!"

"Ah? She... the wife of my male god? Impossible!"

On the next hospital bed, the patient and the visitor seemed to be two best friends. Looking at Ruan Qing, they were familiar. First they whispered, and then they were surprised.

"How can't it be possible? I just looked at it. I heard that she had an awkward relationship with Rong Shao in the previous paragraph. Rong Shao was on the headline of her mobile phone, but she was looking for her everywhere!"

"Really? This, this, she turned out to be the wife of Baichuan Enterprise, then, then, the company that caused the accident, isn't it also owned by Baichuan?"

The words of these two people have already affected the patients in this bed. When this old lady heard it, it was actually a giant Baichuan Enterprise. What it said was a lot of compensation!

"I'm telling you, my girl is injured like this, but it's not that easy! If you don't give me a proper solution, I will sue you!" This old lady's attitude is suddenly more fierce than before. one cent.

When Qiu Ting heard this, she turned around and stared at the two women behind her indirectly.

"What are you talking about? I started this company, and she was my friend who helped me in my company. You can do it! Don't be confused about the truth, just chew here!"

"If you talk nonsense, Baichuan can sue you for libel!"

Qiu Ting said unceremoniously immediately.

This matter, but absolutely can not involve Baichuan, Yueqing has something small, if Baichuan is involved, it is no small thing!