I Don’t Want To Be A Young Master
Chapter 305: three hundred and five
Ye Feng tried to click in, and he found that the product had been removed, but it could be seen that more than 10,000 copies of sales data had been sold before the product was removed.
He clicked on every product that had been tampered with by hackers and found that the situation was similar. It seems that this incident was organized, premeditated, and malicious.
"Brother Feng, what should we do now? How about we call the police?" Tong Licheng was shocked when he saw the abnormal data. These orders, shipped, and Yuanfeng Taobu will lose money, and if they don’t ship, they will lose their trust. Yuren.
The impression of Yuanfeng Taogou in people's minds will be greatly reduced. Ye Feng has done so much publicity and finally achieved today's achievements. Once the credibility collapses, it will be easier said than done.
"The police are going to report, but they can't alarm the public. On the customer side of the order, I will let the customer service staff talk about it and try to get them to return the order. We will give a certain amount of compensation."
People have the heart to pick up the bargain. It's hard to pick up the bargain. It's not easy to get them to charge back. Ye Feng also knows that this trick may not work, but he wants to try it.
It was really impossible, and I had to ship all orders as per the order, and then let people check the manipulator behind the orderer. The wave was not settled, and the wave rose again, and Ye Feng was in a state of confusion.
After returning to the company, Tong Licheng went straight to the network development department, while Ye Feng went to the customer service department and the product department. Seeing that the customer service communication failed, he tried to explain to the customer himself.
"Hello, due to a system error and incorrect product amount setting, we have placed a large number of orders on your side. First of all, on behalf of Yuanfeng Taogou, I would like to express my sincere apologies to you and hope you can unsubscribe in time."
"We are willing to compensate you with 300 yuan in cash. Do you think it is convenient for you to unsubscribe?" Ye Feng was extremely sincere in a customer service tone, but the other party did not buy it.
"Your settings are wrong, it's your problem, it's my shit. If you make a mistake, you should use it to assume it. You are also a big company, a big company, and you can't do such unbelievable things. ."
"I don’t care, I don’t steal or **** it. I will not return the order if I buy things according to the normal procedure. If you don’t ship the goods, I will sue you for fraud. I have ordered tens of thousands of dollars. Order, you want to send me 300 yuan, no way!"
The other party's attitude was very tough, and Ye Feng was gone for a while, but his tone was still extremely tactful.
"Dear, how much do you think we compensate you so that you can accept the chargeback?"
"I said you are annoying, I said, I won't charge back the order, so don't bother to talk here, or be careful that I complain to you and give you a bad review!"
The other party's impatient attitude made Ye Feng's face a black line, and he stood up from the computer desk.
"Listen, everyone, these customers are very difficult to deal with. You should try to speak nicely to them. If you can persuade and try to persuade, if you can't persuade, Yuanfeng will accept the compensation and pay for it. Thank you.
After speaking, Ye Feng bowed to all the staff in the customer service department, and everyone was stunned.
"Mr. Ye, don't worry, we will try our best to soothe customers' emotions."
"Yes, we will continue to persuade these tricky customers to minimize the company's losses without emotion."
Ye Feng’s attitude moved the staff in the customer service department very much. They took this arduous task as their responsibility and continued to work hard to persuade customers to withdraw their orders. Although the number of people willing to unsubscribe is very small, they are not uncommon.
No one succeeded in persuading the customer to unsubscribe, and Ye Feng asked her to shout loudly to cheer others up. Gradually, the customer service department rang out one after another.
At this moment, the black bear called.
"Mr. Ye, you guessed it right. The countermeasure is really to tune the tiger away from the mountain. The fake Hu Ling has been rescued, and the vulture and the lone wolf have also been injured. Now we are taking them to the hospital."
After Ye Feng listened, he said to him earnestly.
"Black bear, Vulture, then you are responsible for making arrangements. Later, I will visit them personally. You will continue to cooperate with the police to find her whereabouts in Yurou."
"Mr. Ye, don't worry, we will continue to look for it, Madam."
After hanging up the phone, Ye Feng went to the Network Technology Development Department. Tong Licheng and Suddenly were doing system repair and maintenance work. So Ye Feng came. Tong Licheng glanced at him sideways, and then continued his work. speak.
"Brother Feng, it seems that we are really hitting the plan this time. Not long after we left, there was a loophole in the system and a Trojan horse. That's such a coincidence."
"If it weren't for my absence just now, the other side's little trick would be totally impossible. Hey, we were too careless." When it comes to this, Tong Licheng beats his chest and regrets it.
"Lizi, don't blame yourself too much. The other party wants this effect. Even if you don't use this trick, the other party will use other tricks. It's simply impossible to guard against. Now we can only see tricks."
Ye Feng was thinking about the loopholes in this order. It is a trivial matter to lose some money. He is afraid that the other party will have other tricks, but he is being manipulated in the palm of his hand and cannot control the situation. This is what he is most worried about.
After another busy night, the talents of the network technology development department used the new upgraded system. In order to prevent emergencies, Tong Licheng simply stayed in the company, and Ye Feng stayed awake in the office.
Looking at the bright lights in front of the French windows, Ye Feng sighed deeply.
"I, Ye Feng, think that I have been abiding by my duty. What kind of big person did I secretly offend and want to hit me like this?"
Sometimes he even suspected that the other party was his own brother Ye Yun, but after another thought, Ye Yun's body was flowing the same blood as himself, it was impossible for him to kill him like this.
But if it weren't for him, who would have such a big hand? At this time, Ye Feng missed the days when Lu Kuan was around, but the last time he helped himself, he obviously received a heavy punishment from his father.
But now that others have been completely recalled to the capital, who else is available to him now? Although the black bear's ability is good.
But in some respects, it still can't be compared with Lu Kuan. After all, Lu Kuan relies on the power of the Ye Group, and many clues are easy to trace.
On Wang Fan's side, although he had a good relationship with him, he repeatedly relied on his relationship and asked Wang Huo for help.
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