Legal Affairs: I can see countless loopholes
Chapter 119
Chapter 119
“Lawyer Qin, for the question you just mentioned, our group does need to pay a part of the responsibility. But what does this have to do with us? We are just a takeaway platform. We are responsible for delivering orders to customers. , As for the rest, it doesn’t seem to have much responsibility with us, right? Those merchants on the platform have problems with the quality of food, which should be their own responsibility!”
“Of course, at this point, we are negligent in management, so I apologize to those customers here. If there is a chance, we will definitely improve the management system and try to make these black-hearted merchants disappear on our platform. I don’t know that. , are you satisfied? However, if you say that because of this, you want to convict the enzyme group company, I am afraid that the reason is not enough? ”
Able to bring a small business to today’s scale and industrialization.
The strength of this guy is naturally not to be underestimated. Therefore, facing Qin Mu’s questions, he is able to answer them with ease. Of course, if he is careful, he will find that everything this guy said for a long time is cliché. It’s like the customer service is dealing with customers, just saying that they will deal with the problem, but when to deal with it and how to deal with it, there is no idea at all.
At the same time, the lawyer William Smith also stood up and said, “Lawyer Qin, according to what my client said, the example you just gave is obviously not appropriate. There are many problems, but it is the merchant who should be primarily responsible, not my client. After all, if someone wants to sell those items maliciously, what can my client do?
“What’s more, I also know about the company Enzyme Group. Its coverage is very wide. Basically, it is already in your ancient country, and it has reached a situation everywhere. In this case, even if there are mistakes in management. It’s not impossible, and if you appeal for this reason, it’s probably inappropriate”.” As he said, there was still a faint smile on William’s face.
And after hearing his words, Qin Mu’s face was a little ugly.
Unexpectedly, such a serious food hygiene problem, in their opinion, can only be explained by a mistake?
So many customers, who were waiting for their food with anticipation, finally came to deliver this kind of questionable food. The key is that these guys can still sit here calmly and push all the problems to those businesses.
Yes, black-hearted merchants on takeaway platforms should indeed be punished.
But what about the real culprit?
If it is said that from the very beginning of the enzyme group, it is expressly forbidden to have problem merchants to settle in, what kind of scene would that be? At least there will be no problems now! This f*ck is just teasing people, claiming to deal with it, but it has been covering up.
If it was said that after the customer reported it, if they closed the store for the first time, it would not have ended today, right?
But now, they are already sitting on the court, and these people don’t know how to repent. It is still shameless to force a defense here.
Seeing Qin Mu’s appearance, the chairman raised his eyebrows proudly, obviously, deliberately provoking. At this time, the customers of the enzyme group APP in the plaintiff’s seat could not help standing up angrily and said, “Is your solution to cover them?”
“We have reported a store many times, but you have never blocked it. Instead, you pushed it to the homepage, and deliberately deleted all our comments. You are obviously breaking the law.”
There was some anger in the voices of these customers,
After all, they don’t have such a good temper. After eating that kind of meal, the customer service continued to shirk the blame when reporting it, and the platform maliciously deleted the comment. In this case, who can maintain a good quality?
“Plaintiff, please pay attention to your words!”
“When did our enzyme group APP do that kind of thing? You are responsible for what you say.”
“Be careful I sue you for slander, don’t talk nonsense here. We won’t do such a thing!” The boss said quickly, but he looked like a miracle, like a cat whose tail was stepped on. Obviously, they didn’t do this kind of thing less, otherwise, they wouldn’t have just brought it up, and they would have been anxious for this.
“Shameless!”
“Silence! Silence!” Watching the plaintiff and the defendant arguing more and more, the judge in the trial seat couldn’t help but bang the trial hammer, and then the court was quiet.
After looking at everyone who shut up, the judge said, “.. Lawyer Qin, you continue to speak.”
“Okay, Your Excellency. Just so, I have a few questions to ask the defendant. First of all, why do you do nothing when customers report real-name stores to your customer service? Not only that, but maliciously delete comments, Push it on the homepage. Don’t tell me, you haven’t done this kind of thing.” Qin Mu’s voice just fell, and the person wanted to refute.
But unfortunately, Qin Mu’s words later blocked them.
And the chairman of the enzyme group, to the mouth, can only be forced to swallow it back. After all, Qin Mu in front of him is not these hot-headed customers. Since he dares to say so, then he must be holding it in his hand. Evidence, after all, with the ability of Yanhuang Law Firm, (Li’s Zhao) to investigate this is still very simple. Therefore, it can only be a positive answer!
“Lawyer Qin, our enzyme group APP company has at least hundreds of thousands of stores. In this case, it is not so easy for us to verify the situation. We can’t just because of the reports of a few customers. Should the store be closed directly? This is a bit unfair for those businesses, right? Therefore, we can only investigate first, and at present, it is still in the stage of obtaining evidence.”
The boss forcibly defended, but unfortunately, this kind of lame reason, even a fool can hear, is deceiving people.
The so-called forensic phase,
Take it directly for ten or twenty days, or drag it on forever. In addition, since it is an investigation, how can it still be elected? Obviously, this is just a set of excuses. Just to fool customers. .
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