Online Farmer
Chapter 58 Bad reviews are raging.
At around 7 o'clock in the morning of the next day, Mu Bai opened his eyes dimly, and got up habitually to wash up as usual.
After washing up, he yawned, picked up the mobile phone on the bedside, and opened it to look.
It was found that there were several more bank account information one after another.
"Dear user, at 22:02 on January 1st, your account ending in 2868 earned 590,000.00 yuan, and the current balance is 596,880.18 yuan."
"Dear user, at 06:33 on January 2, your account number ending in 2868 earned 2390000.00 yuan, and the current balance is 2986880.18 yuan."
…
Looking at these several incoming messages, Mu Bai found that Fengshen Express was really responsible this time, and more than half of the flowers and plants had been delivered in just one day.
This makes him very satisfied.
Now, among the bank cards with less than 10,000 yuan, they have more than 3 million yuan again.
"Look at the evaluation of buyers after receiving the goods."
After seeing the goods received, Mu Bai was ready to read the evaluation.
He yawned, walked out of the bedroom, then leaned comfortably on the sofa, and logged into Taobao on his mobile phone.
After logging into Taobao, I glanced at the backstage news casually, and then switched to the buyer evaluation page to have a look.
Most of the buyers who confirmed the receipt of the goods received five-star reviews, but there were also many negative reviews.
This made Mu Bai a little surprised, after all, he was still very confident in the quality of the flowers and plants he sold.
Swiping the screen, he began to read these comments one by one.
User 526****: "Haha, the courier guy is so handsome, it's really hard to deliver the courier to me at night in such a cold day, the courier service is good, the quality of the flowers is good, and the seller's service is bad!!! Contact for a day You still haven’t replied to me, shopkeeper Gao Leng, you must give a bad review!”
"The flowers and plants are even more beautiful than the photos. They are worth the money. They have received five-star praise. I have paid attention to the store, and I will buy the flowers and plants I like. But I hope the shopkeeper can communicate with customers frequently, and don't be too cold."
"Golden Empress has received it. It is very good. The express delivery is in good condition. Fengshen Express must be praised with five stars."
"The peonies have arrived, the flowers are beautiful and worth the money, but I am still very angry at the shopkeeper's attitude. Even though the quality of the products is very good, please don't be so cold. Even if there are too many contact messages, you don't It’s time to reply, so it’s okay to take care of a customer service? Don’t say that an online store with tens of millions of transactions a day has no money for customer service!”
"Well, the item is very good, but bad reviews! This lady is so self-willed, bad reviews! Bad shopkeeper, let's see if you ignore me in the future!"
…
Mu Bai looked at these comments, especially the bad ones, so he didn't know what to say.
It's not that he ignores these buyers, it's just that every time an item is sold, the number of buyers contacted is far beyond the ability to reply.
However, as a Taobao seller, service attitude is indeed a very important part.
So after seeing these bad reviews, Mu Bai felt that he should really find a customer service.
And it doesn't cost too much to consult customer service online.
It's just that he doesn't know who to take care of right now, and he doesn't have a suitable candidate in his mind.
While thinking about the customer service, he got off his mobile phone to Taobao.
It's eight o'clock in the morning, and the sky outside is still gray.
Because he couldn't think of who to find as Taobao's customer service, Mu Bai planned to contact Witty Star on QQ.
After all, Witty Star is also doing Taobao, and it takes a lot longer than me to do it. In addition, I have to find her to buy jade today, so I asked the customer service together by the way.
On QQ, he found the witty star among his recent contacts, and then opened the chat page between the two.
"Are you there? I want to buy some more jade, and I have some questions by the way."
After the message was sent, Mu Bai saw that the witty Star QQ was away, so Mu Bai went downstairs to have breakfast.
The breakfast shop is near the Shuimolin District Community, and it takes only a few minutes to arrive.
He ordered a nutritious breakfast, and waited for the reply on QQ while eating.
…
Ten past eight in the morning.
In the northern part of Nanjing City, in an unremarkable jade shop in a commercial street.
"Ding dong!"
There was a notification sound on QQ about a friend who cared about a friend, causing Mi Xuan, who was sleeping in bed, to rub his eyes, then picked up the phone.
She didn't wake up at eight o'clock in the morning, not because she was lazy, but because she chatted with a client on QQ until the early hours yesterday for a 20,000 yuan order.
But in the end, the customer still said that she would think about it again today, which made her extremely helpless.
Think about the simplicity and straightforwardness of Xiaomu's purchase of 200,000 jade, and then look at the customer whose 20,000 yuan list is so ink-stained.
In contrast, it made Mi Xuan realize how happy it is to have such a wealthy client as Xiaomu.
This also let Mixuan know that he must keep this wealthy customer, so yesterday she set Xiao Mu as the first customer she cared about on QQ.
At this moment, she yawned, took the mobile phone from the bedside into the pink bedding, and then opened QQ to scan the news page.
Mi Xuan's appearance is not high, that is, between seventy and seventy-five points, but his skin is very fair.
She hid under the blanket and played with her mobile phone, inadvertently revealing a large area of snow-white skin, which added a bit of temptation to her.
"Huh? It turned out to be Xiaomu, who wants to buy jade again. That's great. Xiaomu, the local tyrant, still takes good care of me, Xiaomi."
Mi Xuan saw the news that it was Xiaomu who was interested in buying jade again, which made her very happy.
But she also saw the news that she had something to ask herself.
Although he didn't know what was going on, he quickly replied: "Mmm, dear Mu, Xiaomi is here, what do you want to ask me?"
Mi Xuan didn't mention the matter of buying jade, because she knew that only by helping customers solve their problems can they win the greatest favor from customers.
As for Xiaomu, a rich customer, she has to work hard to win favor.
After sending the message, Mi Xuan started to get up, get dressed, and get ready for work.
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