Rebirth 84 Everything depends on hands

Chen Feng really didn't expect that a store like this, which could barely become a third- or fourth-rate brand in the international market, would have such arrogant waiters. Although the services of other big brands were not so enthusiastic, at least they were reasonable, and

This store is simply rude. If we could follow their service attitude, we wouldn't have to do this in our own era shopping mall.

Since handing over Times Mall to Liangzi, Chen Feng has not been very involved in the management of Times Mall. According to the reports submitted by Liangzi every month, profits are almost always growing. Even in the off-season, profits are very high.

considerable.

Chen Feng has also investigated that these profits mainly come from supermarkets and domestic brands on the second and third floors. At first, Chen Feng thought that the profit results of these big international brands on the first floor were not good, which may depend on people's current living standards. But today

After shopping around such a large shopping mall, I found that there are actually not many people visiting Times Mall, especially the international brand stores on the first floor. There are also many people spending money. Now it seems that the problem is the service attitude of these stores.

After Chen Feng shouted to find the manager, the waitress just sneered at Chen Feng lightly, and then shouted loudly to the front, "Manager, come here, someone is looking for you!"

After a while, a middle-aged woman in professional attire came over, glanced at Chen Feng and the other two, and then asked the waiter, "What's the matter?"

The waitress pointed at Chen Feng and Lin Xiaolan with an arrogant look and said to the manager, "They can't afford these clothes and they still want to try them on. If I tell them a few words, they will come to you."

Chen Feng glanced at the middle-aged female manager. Her accent didn't sound like Chinese. He thought she was a service staff from Bangzi Country, so Chen Feng asked her, "You are the manager of this store, right? I

Let me ask you, if we don’t try on these clothes, how can we buy them?”

Facing Chen Feng's question, the female manager showed a contemptuous smile. She looked at Chen Feng and Chen Feng up and down, and then asked Chen Feng, "Then let me ask you, will you definitely buy it after trying it?"

After hearing this, Chen Feng was stunned for a moment, what are you talking about? Don't you think I can't try on your clothes if I don't buy them? How can there be such a rule? No wonder this waiter is so arrogant. It turns out that his roots are with you.

Chen Feng sneered, looked at the female manager and said, "What are you talking about? You are selling clothes. If we don't wear them to see the effect, how can we buy them?"

The female manager walked up to Lin Xiaolan, took the clothes from Lin Xiaolan, turned around and hung them on the shelf. Then she looked at Chen Feng and said, "Sir, let me tell you, ours is an international first-class brand store, not some rags on the street.

Goods. You come here to try it on today, and someone else comes to try it on tomorrow, so how can we sell a good piece of clothing?"

The female manager who spoke rolled her eyes at Chen Feng and the two, "So, if you don't plan to buy it, but just want to see the effect after wearing it, I suggest you just take the clothes and compare them on your body. If you

If you are not satisfied with our service, you can turn around and leave now."

"Haha," Chen Feng laughed when he heard this, pulled Lin Xiaolan to sit down directly, crossed his legs and said to the female manager, "Your brand is still a world-class brand, you really dare to say that!"

After finishing speaking, Chen Feng pointed to several international big-name stores not far ahead, "If your brand from Bangzi Country is considered a first-class brand, then the Sze, Mani, Dior, etc. in front of it are probably super first-class brands."

Alright."

Chen Feng looked at the female manager and waitress with a sneer, and continued in a reprimanding tone, "I really don't understand who gave you the courage. The brand is not good, and the service is so poor. How on earth did you get in?"

The Times Mall.”

Chen Feng and Lin Xiaolan were having a quarrel here, instantly attracting a lot of people, some of whom were waiters from other stores. Due to store regulations, they were not allowed to leave the store during work hours. At this time, they were stretching their necks and looking in this direction with their toes on their toes.

come over.

"What happened over there again?"

"Then there's no need to ask, I'm already quarreling with the customer again."

"I'll go, there have been no less than five or six quarrels this month. How does his family do this business?"

"Actually, I don't blame the store clerk. Many customers tried on the clothes for more than half an hour and ended up not buying any of them. This situation is really annoying."

"No, this couple is a wealthy couple. They just ordered a suit and leather shoes from me." A Versace employee said to the waiters from other stores in front of his store.

"When you said that, I also remembered that the bag that woman was holding was a limited edition. I paid special attention to it when I visited my store just now."

After hearing what Chen Feng said, the waitress in the store couldn't help but smile, pointed at Chen Feng and the two of them, curled her lips, and said with disdain, "Hey, I know a lot, no wonder I got a fake brand bag.

!It’s not that I don’t look down on you today. If you can buy something cheap in this house, I will apologize to you.”

Faced with the poor service attitude of the waitress, Lin Xiaolan couldn't help it. She looked at the female manager and the waitress and said, "With your service attitude, you can buy or not. No matter who comes into your store, they will

We are customers, can you retain customers with your attitude?"

Since she took over the Times Hotel, Lin Xiaolan finally understood that Chen Feng had repeatedly emphasized the importance of service when he started doing business. Seeing the service attitude of this store today, Lin Xiaolan couldn't help but feel disgusted in her heart. If she hadn't run to the hotel today,

For the purpose of the investigation, I will definitely turn around and leave, and will never come to this store again.

After listening to Lin Xiaolan's words, the female manager showed no regret at all, and made a gesture to Chen Feng and Chen Feng to leave, "Then I won't bother you two. If you don't plan to buy anything, please leave."

"

Chen Feng stood up and took Lin Xiaolan's hand, smiled and nodded to the female manager and said, "Okay, with your service attitude, prepare to pack up and leave Times Mall."

Just when Chen Feng was about to take Lin Xiaolan away and go directly to the manager's office of Times Mall, he heard the waiter's voice coming from behind him.

"Tsk, tsk," the waiter rolled his eyes at Chen Feng and looked at Chen Feng and Lin Xiaolan with a mocking expression.

"Who do you think you are? Do you think you are the manager of a shopping mall in this era? Even the manager would not dare to leave just by asking me to leave!"

After hearing this, Chen Feng pulled Lin Xiaolan to a stop, turned to look at the female manager and waitress, turned back and sat down, reached for his phone, pointed at the female manager and said, "Then I will show you today.

See who I am!"