Rebirth of the Evil Life
Chapter 4709: Talking about Experience
When Lin Feng paid the bill and was invited to meet the boss, the waiter was already used to it.
"Sir, our boss is receiving other customers. Like you, they are here to ask the boss something about Fengshen. Most of them ask what kind of food Fengshen eats, how it tastes, and whether he is as approachable as TV. So high-spirited and so on. Haha, we all made fun of our boss who has become a professional escort now." The waiter said with a smile.
Lin Feng also laughed out loud when he heard this. This is indeed interesting, but the boss also knows how to do business, so chatting like this will become one of the signatures of his small shop. In fact, this is just like doing business. The key to the success of your business lies in the " trump card ", which can attract others and is your only trump card, that is, "uniqueness". As long as you have this "uniqueness", Then it will be difficult for your business to do well.
"Sir, when my boss comes out, I will tell him." The waiter left politely.
"Boss, do you really want to see him?" Natalie asked in surprise.
"Well, let's meet. Don't you think this boss is good at business? Such a person is worth meeting. You know, my 'A Bite of China' is about to open. And my main focus is food. And the service. Although this boss is very big, don’t you think the service is very good?” Lin Feng pointed at the bustling crowd around him.
Melissa and Natalie nodded. The environment here is average, and the food is also very average for them, who follow Lin Feng and eat hard. But the service here is indeed very comfortable. There are not many fancy services, it is just a small lounge. Allow waiting guests to sit inside and rest. And each guest will be assigned a waiting number. Then there will be an approximate waiting time above. And if the waiting time is too long, the guests will usually be persuaded to go elsewhere. And if the customer insists on waiting, this store will also advise the customer to go out for a walk and order the food before leaving. The food will be ready when the waiter calls them to inform them of their return. Just in time to have a good time.
It can be said that these services are very user-friendly. It makes people have to click 32 likes. It is also because of this popularity and the Fengshen effect that the business of this small shop is particularly good.
Lin Feng didn't wait long. Not long after the meeting, the boss came over.
"Three guests. I am the owner of the small shop. My name is Zhang Yong. Do you have any advice about the shop?" The middle-aged boss spoke in a gentle manner and lowered himself to the next level. It makes people feel comfortable and pleasant to listen to.
Lin Feng smiled.
"Boss, why don't you sit down and chat!" Lin Feng said with a smile.
The boss looked around. It was now past the peak dining period, and there was nothing to be busy with, so I sat down.
Looking carefully at Lin Feng and others, the boss murmured slightly in his heart. These three looked familiar, especially the man in the middle, who wore glasses, was polite, and dressed like ordinary street youths in Shanghai, just like ordinary working white-collar workers. It's just that when he laughed, there was something particularly startling, making him tremble inexplicably. Of course, it's still a little familiar, no, it's very familiar. However, there were so many people coming and going to his restaurant every day, and many of them were familiar faces, so the boss didn't think much about it.
As for these two beauties, the boss couldn't help but look at them a few more times. After all, this man always pays special attention to beautiful women. Especially the two beauties. Although both Natalie and Melissa wore light makeup when traveling, it is hard to give up on natural beauty. These beauties look beautiful even without makeup. Especially foreign women have deep silhouettes, are particularly three-dimensional, and are also very beautiful. This also distracted the boss's attention, otherwise he would have recognized Lin Feng immediately if he had looked a little longer.
Strange combination! The boss muttered to himself. These two beauties look beautiful and elegant, at the level of goddesses. But the two of them guarded Lin Feng in the middle, which was really strange. Could it be that this little white-collar worker is particularly good at something? Of course, these distracting thoughts flashed through the boss’s mind. He would never slander a customer's **, otherwise he would not be able to keep his small shop open. You know, there are many people around here who are jealous of his business and always want to cause trouble! He didn't want anything to fall into other people's hands and be attacked.
"You guys, I wonder how the shop tastes?" the boss asked kindly.
Melissa and Natalie didn't say anything. They came here to follow Lin Feng, so Lin Feng would naturally answer this question.
"Boss, this dish tastes so-so. But the reason why we came here, besides the Fengshen effect, is more importantly because of your good service. It makes people feel very comfortable! Moreover, the food is served very quickly. This is This is something that other restaurants with great business don't have. Can you tell me how you do it?" Lin Fengxiao asked.
In fact, the questions Lin Feng asked already involved his own vacation business secrets. Normally, he wouldn't say it. But the two super beauties were silent, and a young man who looked like an ordinary white-collar worker in Shanghai was talking, and he seemed to be the dominant one. This made the boss a little surprised. With the principle of being careful and never making a big mistake, the boss was very respectful. replied.
"Indeed, this customer is right. The dishes in our shop are indeed relatively average. After all, we are just a small shop, and we do not invite any national chefs. Except for a few signature dishes, most of the dishes are... There’s nothing unique about it!” the boss said frankly.
"Then why not invite a chef? Then take the opportunity to expand the store and expand the business. Many famous catering giants in the country started from the smallest store. Speaking of which, your name, boss, is the same as the name of Zhang Yong, the chairman of Haidilao. But it’s the same. Haidilao started from the smallest store, even smaller than yours. Now, it has become one of the country’s catering giants. Why don’t you do this?” Lin Fengxiao asked. .
Who is this young man! The boss muttered. This little white-collar worker looked more and more familiar to him. A flash of inspiration seemed to flash through his mind, but he couldn't remember who he was.
"Actually, it's not that I haven't thought about it. But after weighing it again and again, I gave up the idea of hiring a chef. First, my foundation was very weak. Now I rely entirely on the Fengshen effect to bring such a good business. In fact, The drinks in our store are very cheap, but the private room that Fengshen once built is very expensive. If we hire a chef, the small kitchen space in our store will not be enough to satisfy the chef. , it will definitely need renovation, and renovation will take time. After we complete the renovation, the Fengshen effect may be gone, and I will lose money. I can’t afford to lose even if I have little foundation.” The boss lamented, “To a certain extent, the success of my small store is the result of the Fengshen effect, which makes me dare not expand at all!”
Lin Feng chuckled, that was indeed the truth.
"The second reason is that I am very contented. The world is very big and wonderful, and material wealth is endless. But human life is limited. Some people will choose to use their limited lives to pursue endless things. Material things, and I just want a happy family. My current income is enough to make my family happy, and I am very contented!” the boss said with a smile.
This is a man who understands and is a smart man. In today's world, there are too few people who understand what they need.
"Okay, let's not talk about this, let's talk about service. I am very interested in your service. It is not unusual for you to give customers a waiting sign, but it also has an appointment time on it, which is strange. How do you confirm it? After all, eating can take a long time or a short time, and it all depends on your mood. "How do you do it?" Lin Feng asked curiously.
"Haha, it's actually very simple. It's nothing more than experience. If the people who come here to eat are drinking, it will definitely take a long time. Therefore, if you want to evaluate their time, you have to judge from their dress, appearance and personality. Analyze, if those people talk nonsense as soon as they drink, then don't wait at this table, they may be closed and you haven't finished eating yet, and those who don't talk too much after drinking, usually don't talk loudly. It won't take too long, so I can estimate the time based on how much wine is left in his glass and the color of his face. Of course, if the time is almost over, we will also ask the waiter to give him a sober drink. Tea helps them sober up and reminds them not to drink too much. Such people usually don’t drink more and will check out soon. Moreover, if they check out on time, we will give a discount at this time. They will happily check out and leave within our reservation time,” the boss said.
Lin Feng was slightly shocked. In the middle, there are many tricks, which are refreshing.
"Haha, actually, for the vast majority of customers, after they have eaten, as long as you are willing to give a discount, they will usually leave in a reasonable manner. Of course, you need to pay attention to your speaking skills. You cannot just tell the customer to pay the bill and leave. , If you say that, it will usually cause complaints and even anger the guests. Therefore, we usually use various daily activities as an excuse to make the guests realize this. After all, most Chinese people are very friendly. Said with a proud look on his face. This is his own original idea, and it has also brought great benefits to the store.
"But what if some people are domineering?" Natalie couldn't help but ask.
"For such people, we will naturally not ask them to check out and leave. Instead, we will wait until they have drunk enough before leaving. Sometimes, we will even give them a free meal," the boss said.
free! Natalie and Melissa exclaimed.
"Well, there are some evil people who become crazy because of their drunkenness. We can't afford to offend such people, so we can only spend money to eliminate disasters. This is not just a problem for our store, it is something that may happen to all restaurants. "The boss sighed.
Business is hard to do! In this world, there will always be a small group of people who do not abide by the law and do things that bully and dominate the market at any time. Even if you call the police for this kind of thing, it will be useless. Either you use force to solve the problem yourself, or you can just swallow your anger.
Melissa and Natalie curled their lips, their boss had never seen such a thing before. Unexpectedly, Lin Feng sighed. Indeed, when Lin Feng first started his business, he ran a late-night snack stall, which was profitable at the time, but it was inevitable that he would encounter such people. He drank too much, and Chunxin made trouble for you. You spoke softly, and he said you hadn't eaten and couldn't hear clearly. If you speak too loudly, he will complain that you are yelling at him, and then he will turn over the table. If you meet this kind of person, you can only forget it and get a discount or get a free order.
This kind of thing didn't stop until Wang Meng came. With Wang Meng's unparalleled and ferocious force, no gangster dares to be blind. Usually those who dare to cause trouble will have a few broken bones lying on the street that night. And that was because he was lucky enough to meet Wang Meng. Later, I had the foresight to establish ‘Langya’. Otherwise, even if I opened such a big company, I would still be blackmailed by some gangsters and underworld.
"Boss, when you make a reservation, the customer is out. You call the customer and ask the customer to order in advance. Aren't you afraid that the customer will skip the order? If the customer doesn't come, the food will be wasted." Melissa asked curiously.
When eating in a restaurant, if no one is around, unless you place a deposit, the hotel will never place an order for you without seeing anyone. But this is what happens in this small store. The customer is wandering outside. What if he gets tired and doesn't want to come back? That shop is not losing money.
"About the matter of missing orders, of course. There are one or two transactions every day. But most people are very trustworthy, and we will have discounts for customers who are trustworthy. As for the one or two transactions that disappeared, We will give the dishes to guests at other tables, but we will not publish the mobile phone number and personal information, but will add it to our blacklist. If a guest runs away twice in a row, then we will not. Then accept their reservation." The boss said with a smile, "And many customers will take the initiative to pay for the food ordered by other customers. In fact, the Chinese are really kind!"
Lin Feng nodded. Indeed, even if the order in China is very poor, it is because everyone does not abide by it. If you abide by it alone, you will inevitably suffer. And if everyone abides by it, then naturally many people will abide by it. Therefore, whether Chinese people are civilized or uncivilized, and whether they keep order or not, mainly depends on whether there is an executive agency to enforce it.
As he was talking, someone at the table next to him suddenly started making a noise.
"Waiter, waiter!" someone shouted, slamming the table.
"Sir, what's the matter?" The waiter hurried over.
"What's the matter with your food? I said I don't want it to be spicy. You give me a whole plate of spicy food. How do you want me to eat it?" A man stood with his face red from drinking, his arms bare and a skull tattooed on his body. Get up, bang the table and roar.
"Sir, this is beef tenderloin with fried pepper. It's not spicy or delicious. I explained to you at that time that you said it was okay, so we asked the kitchen to make it." The waiter explained quickly.
"It doesn't matter whether it's spicy or not. Anyway, you've made me spicy. My throat is on fire now. Look, my gums are swollen. Tell me what to do!" the man yelled.
"You guys take it with you, I'll take care of it." The boss saw the situation and hurried over. To be continued. .
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