Rebirth of the World’s Richest Man

After the sourness was over, the people in the eight shopping malls suddenly thought of a question.

Now the two companies are competing to win over customers and are offering promotional offers very hard, and everyone is losing money.

But Huaqing Electrical Appliances, Huaqing Electrical Appliances is also losing money, but with this final payment.

Do they still suffer losses? Maybe the remaining balance from these home appliance manufacturers will be subsidized to the home appliances on sale.

If you calculate it this way, the final payment alone will be enough to support the family for a long time.

However, everyone had a tacit understanding and did not mention this matter. Wouldn't bringing it up increase others' ambition and destroy one's own prestige?

Moreover, the morale is not high to begin with. If it is hit again, there will be no need to play.

So everyone pretended not to think about it and didn't mention it.

"Their inventory may be almost unsustainable," someone said.

"Well, it's almost over." Everyone could only bring this up to comfort themselves.

"Warranty, as long as the goods are sold in our eight major shopping malls, they can be repaired for free in any of the shopping malls..."

The early prototype of the "Three Guarantees" service was proposed in this way.

It's just a warranty.

"good."

"I don't have a problem here."

"no problem."

All eight major shopping malls have expressed their stance, there is no problem.

The next day eight major shopping malls offered warranty services.

This suddenly attracted a lot of customers, warranty.

If your appliance breaks down, it can be repaired for free.

"Free maintenance, how long will it take for you to maintain it for free?" someone asked while buying appliances in the eight major shopping malls.

"How long will the repair take?" The staff looked at the crowd of customers and was speechless for a moment, not knowing what to say.

Maintenance is something you can't talk nonsense about. One-year maintenance is okay, three-year maintenance is okay, but it's more than ten years. Home appliances have a lifespan, and their lifespan is up by then.

How to repair it? It cannot be repaired, or the cost of repair is too high.

"Then let me ask this." The salesperson hurriedly went to ask for instructions.

I got a notice this morning that all shopping malls can repair it for free.

However, it is not clear how long the free maintenance will last.

The customer didn't leave, he just stayed at the door, waiting for the result.

The news quickly spread to the higher authorities that lifetime free maintenance was not possible.

So as soon as I study, let’s do it for five years.

Free maintenance for five years is not bad. After all, this is a big-ticket product, and even if it is not cheap, people are willing to buy it.

After all, it’s been repaired for five years.

At the Huaqing Electrical Appliances headquarters, Jiang Xiaobai, Wang Chao and other Huaqing Electrical executives received the news early in the morning and were meeting to study countermeasures.

"There is news over there that they are asking how long the warranty will be." Wang Chao finished answering the phone and reported to Jiang Xiaobai.

"What?" Jiang Xiaobai was stunned, and his face showed joy. There is still hope for this matter.

"Okay, then let's not be in a hurry and wait for news from them." Jiang Xiaobai said.

"Director Jiang, these eight major shopping malls are quite interesting. You said they will be repaired for free. Can you afford to repair them for free?

If it is almost scrapped by then, how will it be repaired? "

"That's right, the eight major shopping malls are really able to organize things and provide free maintenance. They can really talk big and shout slogans quite loudly..."

The senior executives of Huaqing Electrical Appliances spoke one after another. Jiang Xiaobai glanced at everyone and said nothing.

It seems that it is time to launch the three-guarantee service to compete for customers.

Jiang Xiaobai didn't speak. Although everyone didn't have high standards, they still looked at him very clearly. Seeing that Jiang Xiaobai remained silent, the conference room soon became quiet.

Huaqing Electric has specially arranged people in eight major shopping malls to keep an eye on each other's movements.

Of course, there are also people in the eight major shopping malls who are keeping an eye on the situation of Huaqing Electrical Appliances. The competition between the two parties is so fierce now.

It would be interesting if you didn't know what the other party's situation was.

News came back soon, five years later.

In fact, how should I put it? The three guarantees regulations were already promulgated in 1985.

It's just that it's still very vague, and people don't implement it at all.

Of course, in the past few years, they were all state-owned enterprises. Not to mention all kinds of large electrical appliances, even a small electric fan can be used for a long time.

The quality was excellent back then, no problems at all.

So no one cares about three guarantees or not.

However, with the development of the times, after the economy was liberalized, and various private household appliance factories emerged, the quality became difficult to control.

So in 1995, the country clearly proposed the three-guarantee service, but it was actually not implemented until 2000.

"Five years..." Jiang Xiaobai muttered. In fact, this time is quite suitable.

"In this way, we will call out here and implement three guarantees of service, including refund, replacement and repair." Jiang Xiaobai said.

"Within one week, there is no reason to return the product. If there is a quality problem within one month, you can exchange it for free. If there is a quality problem within five years, it will be repaired free of charge. We will be responsible for lifelong maintenance."

The conference room suddenly fell silent. It was surprising enough that the eight shopping malls offered to repair it for free.

But Jiang Xiaobai actually proposed three guarantees.

“Let me tell you, let everyone tell our customers, within three years, Huaqing Electric will build more than eight maintenance service points in Jinling City.

As long as it is the electrical appliances sold by our Huaqing Electrical Appliance Mall, any store will do.

Within three years, we will build more than fifteen maintenance service stores in Jiangsu Province, and repairs can be performed at any store in the province..."

As quality problems continue to be exposed in the home appliance industry, customers will become more and more concerned about after-sales service.

Therefore, maintenance service stores will be another important magic weapon for Huaqing Electric to compete in the future.

"Director Jiang, if we do this, are we doing this for competition or..." Wang Chao took stock and asked.

"Speak for yourself, Chaozi, take a long-term view and don't limit yourself to Jiangsu Province. In the future, our market will be the whole country..."

Jiang Xiaobai taught earnestly and sincerely.

"Okay, I understand, let's go and do it now." Wang Chao nodded, then looked at everyone: "Go now, follow Director Jiang's instructions, immediately designate the relevant bills, and then announce the news to all customers .

Contact the advertising company immediately and make banners for me to hang at the entrance of the headquarters and various stores.

Notify all stores that all stores under the name of Huaqing Electric Appliances will follow this policy. Customers who sold in the past two days will also follow this policy...

Contact the newspapers to quickly publicize our Huaqing Electric’s three-guarantee policy..."

Wang Chao was arranging things one by one. Jiang Xiaobai had already stood up and left. He was only responsible for the general direction.