Rebirth of the World’s Richest Man

The managers of the eight shopping malls made an appointment to have dinner together at noon.

But there was no drinking. They planned to leave the drinking at night.

After all, although Huaqing Electrical Appliances is out of stock, it has not been completely killed yet.

Only by completely beating Huaqing Electric to death can they rest assured.

"Have you contacted the reporter from the newspaper?"

"I contacted Huaqing Electric and told him that the three-guarantee policy advertised in their newspaper might be just false propaganda, so they immediately agreed..."

The eight major shopping malls are deeply rooted in Jinling, and reporters and media can still be invited to go there.

In addition, Huaqing Electric's advertisements were also placed in newspapers, and they did not report them themselves.

Is it possible to wait until other newspapers expose the scandal about Huaqing Electrical Appliances? That provincial newspaper office is too embarrassing.

Of course, they didn't know whether there was any news or not, but the eight major state-owned shopping malls had said so emphatically that they couldn't ignore it, so they agreed directly.

After having a simple bite at noon, people from the eight shopping malls kept asking about the situation.

At one o'clock in the afternoon, five of the seven spies from the eight shopping malls arrived at the entrance of the Huaqing Electrical Appliances flagship store.

The remaining two people went to the other two stores in Jinling City to prepare for the launch.

They have even thought about the press release. Tomorrow's news headline in Jiangsu Province will be "Huaqing Electrical Appliances, a dishonest company, many stores ran out of stock in one day and was besieged by consumers..."

"Oh, waiter."

"Hello, sir."

"I asked for a replacement. There is something wrong with my air conditioner."

"Okay, sir, have you brought your invoice?"

"Bring it here." Lao Qi took out an invoice from his pocket.

"We also need to exchange items. My home is a refrigerator..."

"My house is a washing machine..."

Everyone slapped the invoices on the table and clamored to exchange the goods.

"Okay, everyone, please be patient." The waiter said, taking them over and checking them one by one.

Huaqing Electrical Appliances has been very popular these two days, and there were customers in the store just after dinner.

When I heard that someone was returning goods, I immediately gathered around curiously.

After Huaqing Electrical Appliances made its promise to return or exchange goods, this was the first time someone came to the door. They also wanted to see how Huaqing Electrical Appliances would deal with it.

Is it really what the newspaper said: "You can return the product within seven days without any reason, and you can exchange it for free within 15 days due to product quality problems..."

"I have only used this refrigerator for two days, and I feel that there is something wrong with it, so I want to return it for an exchange..."

"My family has a similar situation, but it's not a big problem. I don't know what caused it.

If this were true, I would have hired someone to repair it myself, but now can’t I get it replaced for free? Then I will change it..."

Several people looked at the consumers surrounding them and spoke louder.

"There's nothing wrong with mine, but can't I return it within seven days? I didn't like it, so I wanted to change it..."

Each of the five people had their own reasons. The store manager came over quickly. This was not the first time she had dealt with this kind of thing.

It’s just that there was no return or exchange policy. Once the item was sold, it was ignored. It felt a bit like buying and leaving.

Anyone who comes to return or exchange goods is always causing trouble.

But now that the store has a return and exchange policy, it needs to be accompanied by conditions for returns and exchanges.

So strictly speaking, this was her first time dealing with returns and exchanges.

I took a look at the invoices from several people and found that most of their home appliances were purchased within seven days.

And there are five people here. They were not there the day before yesterday, not yesterday, not this morning, but suddenly came in the afternoon...

Moreover, there were five people who came together, purchased at almost the same time, and came to return or exchange goods together, and they were all men.

Normally, men only account for a proportion of the customers in their store, and most of them are middle-aged women.

In other words, it is a couple, and generally if there is really something wrong, the couple should come together, or it should be said that the wife comes over.

Because grown men always feel a bit embarrassed.

This is not a scientific statistic, it is simply something she has summarized over the years she has been working.

So she smelled something different.

"Wait a minute, we need to take this invoice for verification and return it within ten minutes. Our store has regulations. When customers come to exchange goods, they must inform the results within ten minutes..." the store manager said with a smile.

"Ten minutes, no problem." Lao Qi said. Although he was here to make trouble, he couldn't act too eager and act like a troublemaker.

He needs to act like a normal customer in order to gain sympathy.

Obviously, although the store manager asked for inspection, he gave an accurate time, not no time.

In fact, most people in China are very talkative.

Sometimes they only ask for a processing result, and you just need to give a deadline. As long as it doesn't drag on indefinitely, everyone can accept it.

Now the ten minutes proposed by the store manager are obviously not only within the expectations of other customers, but also can be said to be handled without any problems, making other consumers very satisfied.

After receiving the request for return or exchange, I accepted it immediately and handled it without any hesitation.

Moreover, the inspection time is only ten minutes. It can be said that the processing so far has not made consumers feel uncomfortable at all.

In fact, this ten-minute period was proposed by the store manager herself, and she used this time to report to her superiors.

The news soon reached Wang Chao, who reported to Jiang Xiaobai again.

"Ten minutes is a good time limit. This will be the time limit from now on." Jiang Xiaobai said with a smile, applauding the clever store manager.

"Tell the store manager that all items that are processed normally and are eligible for return or exchange will be registered. Within three days of registration, the order will be processed..." Jiang Xiaobai said.

"OK."

The store manager quickly came over in a hurry with a few invoices.

"Gentlemen, please be patient. We have now verified the situation. Your situation agrees with our return and exchange policy."

The store manager said affirmatively, and many consumers had smiles on their faces.

Okay, it took less than five minutes to check and understand. In fact, it only took three minutes.

For such a large appliance, it takes three minutes to check and give a positive result.

"I will register it for you now. I don't know if you want a return or exchange. We will definitely handle it within three days.

Of course, it could be this afternoon, or it could be tomorrow, or the day after tomorrow... because it will take some time for our finance department to pay you, or it will take some time for workers to come to your door for refunds and exchanges. I hope you can understand..."