Start at the pet store
Chapter 698 Accident
Then he looked at Liao Xiangyu and Yang Pei behind him.
Liao Xiangyu was much more uncomfortable than the three of them. He lowered his head sadly and murmured: "I'm sorry..."
The tears on the little girl's palm-sized face seemed to be broken, and they fell straight down.
"Oh, mom, I don't believe it, I don't believe that Xiangshou is gone..." The girl finally couldn't help but burst into tears.
"Baby, baby, let's go take a look at the smell first..." The girl's mother hugged her daughter and looked at Lu Jingxing: "Can we take a look at it?"
Lu Jingxing thought that he would be greeted by loud roars from a family of three, or at least a big fuss. Unexpectedly, the girl's mother asked him so gently, which really made him feel a little flattered: "Of course, it is in the treatment room now. Before you come, Our doctors have been making last-ditch efforts, but I'm really sorry..." He turned sideways and gave way.
Let the family of three go inside.
Yang Pei led the way, taking a family of three to the treatment room.
Liao Xiangyu also followed silently.
Xiangxiang was lying quietly on the operating table in the treatment room, no longer breathing.
The instruments beside the operating table have not been removed yet, and it can be seen that the doctors have indeed performed rescue operations just now.
When the hostess saw the smelly body, she turned back and leaned against the male host and sobbed softly.
The little girl even walked over, hugged the little guy and cried loudly: "Shangxiang, what's wrong with you, wuwu, get up, what's wrong with you..."
Her cry was so contagious that it made several people present have red eyes.
Liao Xiangyu felt extremely guilty and kept saying sorry.
At this time, Lu Jingxing knew that nothing he could say seemed a bit powerless. He had been doing this for so long, and he could understand how much pain the death of a pet caused to a family.
But this matter has to be dealt with, and continuing like this is not the final solution.
Although it was not what any of them wanted, the fact was that it happened and it had to be dealt with.
He collected his thoughts and said softly: "I'm sorry, we don't want this to happen, but the fact is that it happened. If you have any requirements, as long as we can do it, we will try our best to meet it."
The male host gently wiped his tears and patted the hostess.
Then he squatted down gently and hugged his daughter: "Nuan Nuan, my dear, come and give me a hug. Smelly is going to heaven. We knew before we came here that all surgeries will inevitably have accidents, right? We Did Dad discuss this issue with Guaguai before bringing him here? "
The girl looked at her father with tears in her eyes and nodded: "But, wuwu...but daddy, we are just assuming..."
The girl's father reached out to wipe away the child's tears. Yang Pei quickly handed him the paper. The child's father whispered thank you, and then said softly to the girl: "Yes, but remember why we assume this? It's because it might This is why we made this assumption, right? We checked the information at the time and found that the chance of an accident on a cat during surgery was very small, but unfortunately, Xiangxiang became one of those very small chances..."
The girl looked at her father pitifully. She slowly controlled her emotions and stopped crying.
Lu Jingxing mentally gave the child's father a thumbs up. Parents' emotional management is really important.
This family is really great.
"So, although mom and dad don't want it, this is the fact now. We have to learn to accept it. Stinky is far away from us, and it has gone to heaven..." The mother also squatted down and hugged the girl.
Then the family of three reached out and touched the little guy in the little girl's arms.
His eyes were full of reluctance.
The little girl held back her tears. After a while, she looked up at her parents: "Then are we going to send smelly to grandma?"
The father touched his daughter's head and said with a choked voice: "Okay, let's send Xiuxiang to grandma and let him stay with grandma..."
Then he kissed his daughter deeply, stood up, looked at Lu Jingxing and said, "It's okay. We also know it was an accident. We accepted this result when we signed the consent form for the surgery, so we don't need you." You don’t need to feel too guilty about the compensation.”
Lu Jingxing, Yang Pei, and Liao Xiangyu looked at each other. This was probably the most reasonable and touching family of three they had encountered since opening the store for so long. Lu Jingxing felt really warm in his heart.
Looking at the smelly little girl Nuan Nuan who was still holding her body, which was slowly hardening, Lu Jingxing even spoke a little unsteadily. Although Nuan Nuan had stopped crying, she was still twitching.
"Well, we have two stores, let's make some compensation. Nuannuan can choose any kitten in the store. We don't charge. Although we signed the consent form for the surgery, this is not a medical accident. This The compensation is purely because of your support for our work, I am really touched." This is really what Lu Jingxing said from his heart.
Before he came, he thought that it would take a lot of words to solve this accident.
Although logically speaking, this is not an accident, but the cat came in alive, but now it is dead. If you are unreasonable, no matter how reasonable you are, there is really nothing you can do if others want to find trouble with you.
The male owner nodded. This was the reason why they chose their pet hospital. They had checked a lot of guides before coming here, and their store had the most positive reviews.
As for the anesthesia accident, it could only be an accident and no one could blame it, but they saw Lu Jingxing's attitude as soon as they arrived.
"Thank you, let me talk to Nuan Nuan..." Then he squatted down again: "Nuan Nuan, this uncle's doctor said that we can choose another cat from them, are you willing?"
Nuan Nuan looked at the smell in her arms, then looked at Lu Jingxing: "Uncle, do you still have a smell here?"
This question stopped Lu Jingxing. He paused for a moment and then said slowly: "Smelly is unique in the world. If he goes away, there will definitely not be another one. But if Nuan Nuan wants a dog that looks like smelly If you have a small cat, uncle can think of a way..."
Nuan Nuan looked at her mother and then her father: "Dad, uncle said that we can find a little smelly. Let's raise another little smelly. Then let this little smelly go to accompany grandma, okay?"
The child's parents reached out to touch Nuan Nuan's head at the same time: "Listen to Nuan Nuan..."
The child's father looked at Lu Jingxing again: "Is this okay? Is there such a thing?"
"Let's find a way..." Liao Xiangyu suddenly spoke up.
He thought he would be loudly criticized by his customers, but no one blamed him from the beginning to the end. Now that Lu Jingxing helped him think of a corresponding solution, he would definitely work hard to do this.
"Then I'll trouble you. As for smelly, we took him away. The child's grandma left some time ago. The child said that smelly should go to accompany grandma. We will send smelly back to the countryside later..." the child's father said .
No wonder the child said that he should go to accompany his grandma.
This time, Lu Jingxing and the others felt a little uncomfortable.
"I'm sorry..." It seems that apart from saying sorry, I really don't know what else to say at this time.
"It's okay, it's really okay. Accidents happen from time to time. They are inevitable. We have already agreed, so we won't say more. We will take the smelly away. If you find the little smelly, please call us..." The child's father Mom didn't want to trouble them at all.
Lu Jingxing nodded gratefully, and Liao Xiangyu quickly found an air box, asked Nuan Nuan to put Smelly into it, and then sent the three of them out of the store.
The three people who returned to the store were filled with emotions.
Since opening the store for so long, I have met all kinds of people, but this seems to be the first time I have met such a reasonable person.
Looking at Liao Xiangyu with his head hanging down, he still looked very depressed.
Lu Jingxing patted his shoulder again: "Okay, now that I said it was an accident, the owner knows it was an accident, so don't feel so guilty. As a doctor, no one can avoid this happening."
This is the truth.
"But, but... you can handle it every time you encounter this kind of thing, I..." Liao Xiangyu Nuonuo said.
"How can you compare with him? For him, something happening is an accident..." Yang Pei originally wanted to make a joke, but it seemed wrong to laugh at this time: "Just compare with me, don't be weird like him." Caibi, I had this happen when I first opened the store, and I was almost scared to death. But this really has nothing to do with the surgical technique, so don’t worry too much. It can only have something to do with the individual cat. You don’t know. …”
Yang Pei sincerely comforted him.
In fact, it was not a sincere consolation. It was just that Lu Jingxing's consolation seemed so insubstantial. The main reason was that he had never had any accidents during surgeries.
"Okay, this was an accident, not the doctor's fault. If this was all the doctor's fault, no one would study medicine. Now we have to quickly find a way to find the same smelly one, you two, It's just a matter of looking for trouble. People said there was no need to accompany him, so he insisted on accompanying one. Now that it's fine, where can we find a similarly smelly one..." Yang Pei changed the subject.
"Don't bother with this. A few days ago, a customer sent me a litter. It just arrived yesterday. I took a look at it yesterday. It was a coincidence that there happened to be one that looked very similar to Smelly. I also took a look at it. , even the small patch of gray on the nose is almost the same..." Lu Jingxing gave everyone a better news in order to lighten everyone's mood.
"Ah, is there such a coincidence?" Yang Pei and Liao Xiangyu both looked at him in surprise.
"Hmm, so, some things are destined..." He took out his phone, and the photo the customer sent it also included a close-up of the little guy.
As soon as he opened the photo, everyone rushed over.
"God, this, this, this is exactly the same..." Yang Pei said in a fuss.
It wouldn't be surprising if two cats of the same breed were exactly the same, but it would be a bit too coincidental for the two cats to have the same only small characteristic.
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