Starting From The Internet Shenhao

"I recharged 648 yuan, and the diamonds haven't arrived in half an hour! I called you ten minutes ago, and it hasn't been resolved yet. Are you mentally retarded? Don't hurry up and solve it for the Lord!"

There was a roar on the phone, which shook Chen Hao's ears, and the other party's insult made him gritted his teeth and wanted to drop the microphone.

But I'm a customer service, so I can't do that.

He took a deep breath, tried to squeeze a smile, and said softly: "Sir, I have already reported your question to the technical department. They are looking for the problem and it should be resolved soon. In addition, please be polite, please don't curse."

"You stinky customer service, earning a few bad money a month, why do you let the Lord be polite to you! Isn't it just showing you a face? What is your job number, I want to complain to you!"

The voice on the phone grew louder.

"My job number is 3184. I tell you again that the problem has been passed to the technical department. Please be patient and wait for it. Thank you for your call and goodbye!"

After speaking, Chen Hao hung up the phone.

No matter how good-tempered you are, you can't stand it when you encounter this kind of customer. He is already trying his best to restrain it.

After hanging up the phone, Chen Hao leaned tiredly on the back of the computer chair, closed his eyes, and gently rubbed his temples with his hands.

Chen Hao's company is located in Pengcheng, called Tianyue Interactive Game Company.

This is a mobile game company, not big or small, and there are 70 or 80 employees.

The technical department, marketing department, customer service department, and financial department are all available, and the annual revenue is also 20-30 million.

He is an ordinary employee in the customer service department.

…………

"Deng Deng Deng..."

"Chen Hao, the manager wants you to visit his office."

He was closing his eyes and taking a rest. There was a sound of high heels, and the voice of colleague Xiao Liu sounded, and Chen Hao opened his eyes abruptly.

"Ah, the manager is looking for me? Xiao Liu, do you know what he did with me?"

Chen Hao is a little frustrated, after all, the customer just said that he would complain to him.

"I don't know, but looking at the manager's face, there is probably nothing good. You should be mentally prepared."

The colleague, Xiao Liu, had a hint of gloat in his tone, and a pair of small eyes glanced around Chen Hao's face.

Chen Hao felt sad. Everyone is a colleague. Why bother? Even if you are unlucky, what benefits can Xiao Liu get.

Stand up, cheer up and walk towards the manager's office.

I vaguely heard Xiao Liu's mutter behind him, "What's the use of being handsome? I'm not a pauper! I'm so upright all day long, so who can I pretend to be for you! My old lady can think of you, and I won't go shopping and watching movies with you on weekends. I bother!"

Chen Hao sighed inwardly, he is really not a lofty person.

I can't rest on weekends. In addition to my customer service job, I also have the task of "game support". Weekends are the time for the company to open new servers, and I want to go to the new district to stimulate consumption.In addition, Xiao Liu is 1.5 meters tall, weighs more than 130 kilograms, has a big round face and a red nose, and his small eyes seem to be unable to open at ordinary times.

this……

It does not meet their own aesthetic standards.

I don't want to cause her misunderstanding, so don't give her any chance of fantasy!

…………

Walking into the manager's office, the door was ajar, Chen Hao knocked twice, then opened the door and walked in.

"Manager, are you looking for me?"

The manager was burying his head in front of the computer screen. He didn't know what he was looking at. He heard Chen Hao's voice and raised his head.

Sternly said: "Little Shen, what did you do! Just now another player complained about you, saying that your attitude is extremely bad, and you are still swearing on the phone! Have you forgotten the customer service job rules, do you want to do it?"

Chen Hao was anxious when he heard it, and quickly distinguished: "Manager, I... I was wronged. It was the player who had been swearing, and I didn't say a word of swearing at all."

The manager didn't listen to his excuse at all, waved his hand and said impatiently: "Anyway, the player complained about you. That player is an A-level user. He has already consumed 70,000 or 80 thousand in our game and is about to be upgraded to an S-level! Just now! When he complained, he said that if he didn't give him a satisfactory answer, he would never recharge again."

Tianyue Interactive Game Co., Ltd. has registered files for players who spend more than 10,000 yuan. In terms of service, it has done a good job.

If you consume more than 10,000, you are an A-level user. If you encounter any problems in the game, you can directly contact the customer service by phone, and the customer service must solve it as soon as possible.

Chen Hao is responsible for users of A-level and below.

Those who have spent over 100,000 are S-level users, that kind of players enjoy the one-to-one VIP treatment of customer service!

Chen Hao’s colleague, Xiao Liu, is a VIP customer service. Although she looks quite ordinary, her voice is still very sweet...

As for those who have consumed more than 300,000, they are SS-level users. They will be directly connected by the customer service manager, and mooncakes will be sent during the Mid-Autumn Festival!

After hearing the manager's words, Chen Hao was speechless. The company's philosophy is that the player is supreme.

Of course, this only refers to krypton gold players.

"That...then I..."

"What are you! This month's performance bonus has been deducted. If there are more complaints from players in the future, you just wait to get out!" The manager stared and said, his greasy face gleaming slightly.

Chen Hao was anxious when he heard it. In order to reduce the payment of social security funds to employees, the basic salary of all employees in the contract is the local minimum standard of 2,200 yuan.

The remaining part is paid out in the form of performance bonus. Chen Hao's performance bonus is still two thousand three.

If all were deducted, then after deducting the social security provident fund from his salary this month, it is estimated that there will only be one thousand and seventy-eight in hand.

Excluding the rent of 800 yuan and the transportation cost of more than 100 yuan, the rest of the money will be difficult to eat.

"Manager, listen to me..." he said quickly.

"I'm not interested in your explanation, go out, don't delay my time!" the manager said impatiently, waving his hand as if driving a fly.

"Manager, I want to ask, is my transfer application approved?" Chen Hao did not go out immediately, but stood stubbornly there and continued to ask.

The manager rolled his eyes, flipped through the desk, and found an application. After taking a glance, he said with a smile, "You want to transfer to the operation department? Do you know what operation is?"

"I understand. I have been in the company for almost a year. I have been asking my colleagues in the operation department for advice. I also insist on self-study at night and on weekends. I also read books on consumer psychology. Manager, operation is my ideal. , I hope you can approve." Chen Hao replied.

"You are wasting my time, do you understand? What shit ideals, your ideals are worthless to me, I don't care at all! I only know that if players complain to you, you are dead! Now, turn me around and go out to work!"

The manager pointed to the direction of the office door and said angrily.

Chen Hao closed his mouth, stood there for two or three seconds, then turned his head and walked out of the manager's office.

…………

It was another daily overtime. When Chen Hao dragged his exhausted body out of the office building lobby and speeded up his pace to the bus station, it was already more than ten o'clock in the evening.

When he was about to walk to the bus station, Chen Hao saw the bus he was going to take from a distance. The taillights were on and he was about to leave the bus station.

"Master... wait! Wait for me..."

In a hurry, Chen Hao shouted loudly and ran wildly.

Fortunately, he runs a lot and his physical fitness is good. After a dash of 100 meters, he finally saw the bus stop slowly.

Panting came to the door of the car, pulled the door handle and boarded the bus.

This was the last bus. The car was empty, with only one girl sitting in the front row, looking at him curiously.

Chen Hao panted heavily and took out his mobile phone to scan the code. As a result, he pressed the mobile phone screen several times, but the screen did not light up. It should be that the mobile phone shut down automatically when it was out of power...

Put the phone back in the pocket, take out the wallet, and want to find change to put in coins.

I opened the wallet and found that it was empty, except for an ID card, not even a coin.

"Young man, you can't get in a car if you don't have money." The bus driver said jokingly after sweeping his eyes to this scene.

Chen Hao suddenly felt embarrassed, "My phone is dead, and I don't have change with me..."

At this moment, a white arm stretched out and put two coins into the coin box.

"I have some change, so I voted for you."

Chen Hao turned his head in surprise. It turned out that it was the girl.

"Young man, you have to thank this girl. If it weren’t for her reminder, I didn’t even notice you chasing the car behind. Your white-collar workers have such a high income. Haha..." The bus driver laughed.

Chen Hao smiled bitterly and shook his head. His meager salary could not support the "luxury" behavior of taking a taxi.

He sat on the empty seat opposite the girl, only then could he see the girl's face clearly.

The girl looked like she was in her twenties. She looked like a college student in her dress. She was dressed in a white cotton t-shirt, blue jeans, and a pair of white shoes on her feet. She looked very pure.

On the white and small face, the big black and white eyes are clear and clear, which is very spiritual. A fine hair, neither long nor short, just fell to the neck, and fluttered gently with the sway of the bus.

"Hello, thanks to your help just now, can I add your WeChat?" Chen Hao smiled and said to her.

The girl looked at Chen Hao in a daze, without saying a word, as if she didn't know how to respond to him.

Chen Hao quickly explained: "Don't get me wrong, I just want to pay you back the fare just now."

"But... but isn't your phone dead?" The girl rolled her eyes and looked at him with a smile.

"I can write down the WeChat ID to you, or write your WeChat ID to me. When I get home, I will transfer the account to you. After the transfer, you can delete me. Please promise me." Chen Hao said sincerely, with a serious attitude.

This is the self-esteem of a man, Chen Hao does not allow himself to accept the favor of strangers.

Probably seeing what Chen Hao meant, the girl took out a note paper and a ballpoint pen from her backpack, wrote down a number, and handed it over.

"Hey, this is my WeChat ID. If you have to pay back the money, add me. Actually, you don't have to. Who will not encounter difficulties when you go out? There is not much money, it's just a matter of effort."

"It must be paid back," Chen Hao smiled and said firmly.

He took the note paper, folded it carefully, and put it in his wallet.

There was silence in the car, only a blast of singing came from the car.

"I have been blown through my chest by countless cold winds,

I was forced by distant dreams to look up at the stars,

I have been ridiculed by countless ridicules that made me give up my musical dreams,

I have been submerged by countless loess my surging surging

..."

The slightly sad lyrics are even more sad under the hoarse voice of the old Fan next door.

Chen Hao's face is a little gloomy, he has fallen into the singing.

At the end of the song, a gentle female voice full of magnetism came.

"Hi, stranger, how are you doing today? You must be very lonely if you are still listening to music so late..."

It's summer, and the air-conditioning in the bus is running well.

Chen Hao suddenly felt cold and shivered slightly uncontrollably. He drew up, and the waist that had been trying to straighten up also bends down.

How are you doing today?

Everything that happened during the day flashed in my mind like a slideshow.

"You are a stinky customer service, and you earn a few bad money a month. Why do you let the Lord be polite to you!"

"It's so upright all day long, who do you pretend to be!"

"I have no interest in your explanation!"

"What shit ideals, your ideals are worthless to me, I don't care at all!"

The voices of the players, Xiao Liu, and the manager also sounded in his mind.

Suddenly, Chen Hao burst into tears.

He didn't know why he was crying. He tried to control his tears, but it was in vain.

He seemed to have never cried since he was sensible. He thought he would not cry under any circumstances, but today, he can't control himself.

The collapse of an adult is often an instant...

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