Super Resort System

"Just a little warm-up has increased so many fans. It's really not easy to have the influence of the cat inn!" Ma Chunchun and Li Siqi sighed, and immediately refreshed the page, "I'm going, it has gained more than a dozen followers! "

Ma Chunchun has also operated other companies' official accounts and Weibo before, and it can be said that he has no sense of accomplishment. Even if he does an event, he may not be able to gain hundreds of fans.

"Oh, I saw it, he should have posted this video!" Li Siqi found the latest video released by Li Yang from the Douyin of Youmao Inn.

"Let's see!" Ma Chunchun hurriedly leaned over, "I'll go, there are more than one million likes, no wonder there are so many fans!"

"This video is really impressive. I really want to live in this cloud-view suite once!" Li Siqi said with a look of longing.

Since the last meeting with the marketing company, she has never mentioned the matter of leaving. Instead, she really wanted to witness how Li Yang turned this homestay hotel into another internet celebrity check-in spot.

"Work hard, you can definitely do it, let's get some employee benefits from President Li later!" Ma Chunchun said with a smile.

"Look, Mr. Li has spoken in the group, and he will come to call us for a meeting later!" Li Siqi said suddenly.

"Get ready!" The two girls quickly tidied up their desks, took out the small notebooks and pens specially used for meetings, and finally sorted their broken hair in front of the mirror, and took out the powder box to mend it. pink.

Not long after, Yang Li greeted the meeting at the door of the office. Li Siqi and Ma Chunchun hurriedly took the pen and notebook and followed Yang Li to the conference room.

Also attending this meeting were Li Wanting and two service staff at the front desk. Li Yang deliberately held this meeting mainly because the event was going to be officially launched the day after tomorrow, and all staff had to enter a state of preparation.

Although the hotel is temporarily closed to the public and the event is in the recruitment period, the first batch of free experience officers will arrive as early as next Saturday and Sunday.

However, as long as the event is launched and Lu Guowei's marketing team exerts its efforts, the hotel's attention will rapidly increase in the past few days, and there will inevitably be many interested customers who will inquire about the hotel's occupancy.

Such as hotel address, how to arrive, what the price is, how to book, when to open, etc.

Most of these customers are accurate users. How to introduce the hotel to customers and answer their questions is the top priority of the next work.

So they have to develop a standard language.

"Yang Li, you and Li Wanting discuss and decide on the standard language!" Li Yang said, "The reason why we haven't opened for business yet, and when we will officially open, must be handled well, and customers must be informed about the current hotel. It is in the trial operation stage and will not be open to the public for the time being. The purpose is to discover service loopholes and deficiencies during the trial operation, so as to provide better services for every consumer in the future. You can discuss the specific words and see how to express them better. better."

"Okay, President Li!" Yang Li and Li Wanting nodded.

"In addition, Siqi, you have come up with an event plan, roughly on the day the hotel officially opens, the public platform will issue full coupons worth 660,000 yuan for food and beverages, with a maximum face value of 200 yuan. If you are not sure about the details, please contact me! Ma Chunchun You should also do a good job of showing and explaining this event in the public account as soon as possible! The description of this event must be very clear, otherwise it will cause customer complaints, so Siqi, you work hard and think about how to make the event clear can be expressed in a sufficiently attractive manner.

Of course, there will definitely be customers who don't read the copy carefully and come to ask questions, so our customer service staff must answer patiently.

Siqi, after you make the event plan, you must communicate clearly with the front desk staff so that they can answer the customer clearly! "

"OK,

Mr. Li! "Li Siqi and Ma Chunchun also nodded.

"By the way, Mr. Li, when can we officially open for business?" Yang Li suddenly asked.

Everyone also looked at Li Yang, which was also their concern.

"My plan is that we will officially open after recruiting 100 free experience officers. My initial goal is one month later! The specifics will depend on the actual situation!" Li Yang also wants to determine the specific external business hours.

But after all, the restrictions of the current system are too harsh. If it is announced, it will definitely cause dissatisfaction and more negative emotions, so he can only delay the business.

As the saying goes, one foot is high and the devil is one foot high. There are policies above and countermeasures below. The system has set that limit when it comes to doing things, and you can only find a way to solve the trouble.

Fortunately, as long as the club absorbs 50 members, the restrictions on customers can be lifted, and then it can officially open for business.

"Well, okay, then do we also give customers an approximate deadline?" Yang Li continued to ask.

"It's tentatively scheduled for a month! Open to the public in a month!" Li Yang pondered for a while and said.

One month is already long enough, even if he spends money, he must complete the goal of 50 members within a month.

After the meeting, Li Yang, Ma Chunchun and Li Siqi had a detailed touch on the activity of "distributing 660,000 yuan of food and beverage vouchers" that he said earlier.

This activity is actually a simple routine set up by Li Yang. The fundamental purpose is to attract some target customers, to be able to officially open business money in his hotel, and to continue to pay attention to them.

The activity seems to sacrifice 660,000 profit, but it is not. There will indeed be coupons worth 200 yuan in the activity, but he can set the proportion. For example, the value of 200 yuan is only 1%, or even less. , then ten percent is worth forty dollars, the rest is twenty dollars, and so on.

There will also be a lot of coupons that can't be used in the end.

Even if all of them are used in the end, Li Yang doesn't care. It is worth spending 660,000 yuan to make customers continue to pay attention to him, and at the same time, it can also stimulate some users to switch from attention to hotel consumption, which can be regarded as killing two birds with one stone.

The event plan was soon formulated, and Li Siki and Li Yang also finalized the event. Ma Sichun also showed the event in the attention guide and menu bar of the official account, and planned to push articles in the future.

In terms of customer service skills, Yang Li and the others have also formulated them, and have conducted training and simulation exercises for the receptionists at the front desk. All preparations have finally ended. Li Yang also posted on Weibo according to the agreed time with Lu Guowei. Announced a campaign to recruit 100 beauty experience officers.

Soon, Lu Guowei also started to act. Several Weibo big Vs reprinted the Weibo of this event at the same time, and a large number of Internet navy quickly arrived on the battlefield and began to create topics and spark discussions.

In a few hours, two of the topics were successfully sent to the top ten of Weibo's hot search list, and the other topic also entered the top twenty.

The first topic: This Youshan Hotel recruits 100 beautiful women to stay for free

The second topic: what does a 90-point beauty look like?

The third topic: Are you still in a hurry for gender reassignment surgery?

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