The Bad Man System Has Collapsed

Wen Yan called Lu Ze in the toilet cubicle.

There was a loud noise outside the door, and three girls came in one after another.

The three girls started to look in the mirror.

"Did you see it just now?"

"what?"

"Director Zhao and Director Wen." The curly girl added powder while she said, "I saw two people sneaking into the staircase secretly just now, who knows what shame is going on."

"You whisper, what if you are heard?" The girl with short hair said, "Director Zhao and our boss have an unusual relationship. I heard that there are relatives."

"She was a newly graduated student, and she jumped into the position of director in a few months. Which one doesn't know is because of the recommendation of Director Zhao, you are too cautious." The girl with a ponytail said, "It's not like watching her face It ’s a calm one, I do n’t think everyone knows how she ranks, and she dresses all day. I do n’t think she is a princess. ”

"Well, do you know? Jack also heard Director Zhao eat alone with her last time. I just said that Ms. Zhao is such a difficult person, hard and hard to eat, how could she handle it, it turned out that Director Zhao helped she was."

"Who makes us beautiful?"

"Oh, don't you know? Director Zhao has a wife at home." The curly girl said, "Isn't Xiaosan burnt out and thrown on the street not long ago? See when she's finished."

Several people talked for a while, finished their makeup and went out of the bathroom.

Wen Yan opened the door of the toilet cubicle, feeling extremely heavy.

On weekdays, she thought she got along well with colleagues in the company.

I didn't expect them to say so behind her.

"Don't think too much, good people will always be jealous, mediocre people will be criticized, because there is no sense of existence."

Lu Ze's words made Wen Yan come out of confusion.

She nodded. "Well, I see."

"But ..." Lu Ze suddenly said, "It is also important to create an environment that makes your work comfortable."

"I do not understand."

"Check the background of the three people first, and make sure you don't have any background, then look at your own ideas." Lu Ze said: "If you do not like them, on the grounds of high work intensity, let the Ministry of Personnel recruit several intern training preparation Replace them.

From now on, some difficult cases will be assigned to their performance evaluation. Your company has a performance appraisal once a month. If you fail three times, you must reduce your salary or transfer your job. "

"Isn't that the same thing that my previous supervisor did?" Wen Yan hesitated. At first, she accidentally spilled coffee on the former supervisor's body, causing her to be carried back.

Lu Ze said lightly: "No, you did n’t do it on purpose, they did it on purpose. Sister, no matter whether you are using only your relatives or only your own talents, the most important thing is to use people you believe in, otherwise you do n’t Know when you will be stabbed in your back. "

The atmosphere was a little dignified.

Lu Ze softened his tone. "Actually, you can also observe them and make decisions. If they just gossip, they have the heart and the courage, and they don't need to force them away. Just don't wrong yourself."

"Well, I see." Hearing this, Wen Yan felt relieved.

A few days later, at the end of work, Wen Yan came out of the company and found that the mobile phone was left in the office, so he hurriedly turned back to find the mobile phone.

As soon as she arrived at the office door, she saw a sneaky figure getting a computer on her workstation before entering.

Wen Yan keenly hid, and after a while, the curly girl named Liang Si came out.

She suddenly remembered that when she entered the password this morning, Liang Si suddenly came over and asked her some customer information.

Wen Yan frowned, returned to his station, opened the customer service system in the computer, and clicked in to see the modification records.

A yellow case was deleted.

This new case is not yet a formal complaint.

A 20-year-old female college student Huang You saved more than 2,000 yuan and bought a special acne treatment for the company.

But after doing so, not only did the acne on the face go away, but it also increased, and the face began to turn red.

Huang You is a female student, not in the society, not as difficult as a middle-aged woman who has gone through all kinds of battles, but she is angry that she has gone through a hard course of treatment and the acne has not improved. She is angry.

If handled properly, it will not go to the step of complaints.

And in their city, there is a special consumer rights protection activity for the beauty industry once a year, just this month.

If this case is not handled properly, it will catch up with consumer rights protection activities, and when the time comes, it will be impossible to eat.

This case popped up in the system after work. Liang Si deleted it. Under normal circumstances, she would not look at the operation record. If she didn't check it, she wouldn't find it.

However, after the incident got into trouble, the superiors held down and she had to leave.

What a wicked mind.

"Sister, no matter if you only use the pro or the meritocracy, the most important thing to use is to use the person you believe in, otherwise you don't know when your back will be inserted with a few knives."

Lu Ze's words rang again in Wen Yan's ears, and she couldn't help laughing, she was too naive after all.

Wen Yan restored the records in the system, changed the password, and returned home.

The next day, Wen Yan sent this case to Liang Si and added several more difficult complaints to her.

Early in the morning, just after opening the customer service system, Liang Si saw his assigned tasks and jumped with enthusiasm.

It was over and was found.

Liang Si looked pale at Wen Yan, but Wen Yan just sat in front of the supervisor's station and faced the computer with no reaction at all.

Could it be that she didn't delete it yesterday and the system exhausted it again.

Liang Si's face eased a bit, and he started to deal with the case happily.

Liang Si wrote a note and took it to Wen Yan, "Director Wen, I need to go out to handle a few cases."

After that, Liang Si stared nervously at Wen Yan's expression, hoping to see some clues in her face.

But nothing.

Wen Yan approved the note. Liang Si hadn't left yet. She looked up and smiled at Liang Si. "What's wrong?"

"No, nothing, I'll go."

Liang Si had much less doubts about Wen Yan, but his doubts deepened.

Is it really a system pumping?

Liang Si ran to several houses, one by one, and all of them were middle-aged women.

Women of this age are women who have experienced social slaughter. Where is it so easy to speak?

The faulty angle is trickier than one.

Wherever there is little dissatisfaction, the required compensation is higher than one.

According to this compensation, she wouldn't want her performance this month.

Finally arrived at Huang You. At first glance, it was a student who had not been rubbed by the society. Although his face had acne, the collagen on his face and the simple youth in his eyes could not lie.

Liang Si fought for a day, talking about the compensation plan one by one, deducting details one by one, and negotiating is manual labor and protracted war. It depends on who can persist and is too tired, and there is no final conclusion.

Now that you see a little white rabbit like Huang You, all your vigilance has come down.

With a smile on his face for a day, he suddenly lost his facial management. After the muscle was loosened, the expression on his face looked particularly scary.

Liang Si was too tired, rushing to work and went straight to the theme, "Ms. Huang, you made this acne package. We have done it for many people, and everyone has no problem. We suspect that you ate something after you made it, or Endocrine disorders, this has nothing to do with the quality of our packages. "

The opening is to shirk responsibility.

Huang Youyan, who was going to talk about it, said, "What do you mean? When I went to do it, you told me well. As long as this acne is done, my acne will not be all right, but it will go away. More than half.

now what? Not only did the original acne go away, but I also had rashes on my face. I went to class with a mask every day, and then you told me that it was my own endocrine disorders. Isn't it your fault, do you still have conscience in saying this? "

Liang Si looked at Huang You unhappy. "Miss Huang, we have done the same acne treatment for many people, and no one else has your problem. We have data to support this."

"Then you mean my face deserves it?"

"Otherwise, Miss Huang, let's go to the hospital for a test now. When the results come out, let's discuss the follow-up treatment. How about it?"

Seeing Liang Si's face assured her that she was all right to find something, and she didn't admit that she had a problem, she relied on the facial expressions of their beauty hospital, Huang Youqi bulging, "Go, go now!"

Huang You pulled Liang Si, and must be clear in theory.

The two went to other hospitals together and quickly, the test results came out.

Simply put, the result is just two words, and the face is allergic.

allergy?

Liang Sijiu, did the doctors in the technical department do allergy tests?

Can you forget such basic things?

Huang You is even more angry with the result. Allergies can't be wrong as long as a beauty hospital. What about their faces?

"Miss Huang ..."

Liang Sigang spoke, and Huang You cut off the words: "Don't say, don't you think I'm in your beauty hospital? Now the results come out, what do you say in the waters? I tell you, what I want is a rationale, Today, I will definitely complain to you! Not only that, I will also complain to you at the Consumer Association! "

After Huang You finished speaking, she turned around and left. She walked fast and walked with wind.

Liang Si was desperately chasing behind in high heels, only to see Huang You get in a taxi.

As soon as he got in the car, Liang Si called to complain about after-sale.

A case that could have turned big things into small things has become a complaint.

When Liang Si came back, Wen Yan pointed to the red complaint on the computer customer service system and questioned Liang Si, "All the inspection items and information done by customers in our beauty hospital are all available. Why not look at them? What instruments did she use? Which ointments and essential oils are used, and every step is clearly recorded. Why not do the investigation first, and you are not just a small employee who has just started. You have been in the company for five years! How did you do this for five years? "

"I thought it was a small case, and college students are particularly good at talking ..." Liang Si muttered.

"University students are good at talking, so why didn't you handle things well?"

Wen Yan was furious. "You go back to me and think about it. Don't want the performance this month."

"Director Wen." Liang Siqiu detoured: "You give me another chance."

"I give you a chance, do other leaders give me a chance?"

Wen Yan said coldly, "I reflect on myself."

What else did Liang Si want to say, Wen Yan had stopped giving her a chance, took the information and left, and went to the technical department to see how to deal with allergies on Huang You's face.

Then he hurried to a taxi to Huang You's school.

All the company's out-of-town expenses are reimbursed as long as the small ticket is retained, and a taxi is the most time-saving way.

Wen Yan found Huang You's dormitory building, and then called her and kept apologizing, "I'm sorry, Miss Huang, it's our service staff who has a bad attitude and made you feel wronged."

Most students are thin-skinned, and Huang You is embarrassed to see Wen Yan constantly bowing and apologizing.

It wasn't Wen Yan that annoyed her, she just wasn't angry with that person's attitude, as if she had come to deliberately blackmail.

"Forget it, it has nothing to do with you."

"Thank you, Miss Huang for your understanding." Wen Yan said with a smile. "Miss Huang, look at it like this. The immediate priority is to deal with allergies on your face. I have consulted our technical department before I came here. He said that he passed After investigation and diagnosis, he was found to be allergic to tea tree oil.

Do you think so? I will take a taxi here to take you to our beauty hospital to clean and reduce swelling, desensitization treatment and deep cleansing of small bubbles first. After treating the allergies on the face, wait until the face is fine. Let's talk about how to deal with it in the future. "

Huang You touched her face and nodded. After all, she couldn't wear a mask to this face to go to class?

Wen Yan accompanied Huang You to the skin care department of the hospital. After the doctor's inspection, he said that it was caused by tea tree essential oil allergies and endocrine disorders. After desensitization treatment and acne treatment, hesitated that Huang You had some endocrine disorders, which was easy to get angry. It's best to have a light diet and avoid spicy things.

Immediately after, Huang You was sent for desensitization treatment, and Wen Yan was always with Huang You.

After finishing, Wen Yan handed the millet porridge bought to Huang You, "It's almost six o'clock, Ms. Huang, you must be hungry, eat something first."

Looking at Wen Yan running up and down, Huang You scratched his head a little embarrassed, "Thank you."

"This is what we should do."

Wen Yan said: "Ms. Huang, this is the case. Your allergy is the fault of our beauty hospital. We absolutely cannot deny this. I sincerely apologize to you again. I also consult when you are undergoing treatment. After the director of our hospital, he said that one course of acne cannot be eliminated in general. It takes three courses and cannot be cured. It can only be minimized. "

Upon hearing this, Huang You sighed, "I also know that my acne is too serious, otherwise we would not come to the hospital."

"Miss Huang, rest assured, we will do our best to treat you, and the same thing will never happen." Wen Yan took out a spa card. "In order to show our sincerity, we will give you a course of treatment for free, two After a course of treatment, acne will obviously improve. At that time, you can decide whether to buy a third course. This 1,268 spa card is a benefit for our internal employees last month. I will send it personally. Yours, you can bring your friends over for two free spas, one for the face and one for the body. "

"This ... isn't it?"

They all gave a course of treatment and a spa card.

Huang You seems to have taken too much.

"This is our sincerity." Wen Yan said, and put the card in Huang You's hands. "Ms. Huang, in fact, I personally give it to you personally. In fact, I am a few years older than you. I just graduated one year ago. Working in this city, I have to go out before 7 am every day, and I can go home at 8 or 9 pm. The company has performance evaluation every month. If there are too many complaints, my performance this month will be gone, which is equal to half. It's been months for nothing, Miss Huang, please help me. "

Huang Mei nodded.

She is about to graduate, just want to leave a good impression to the examiner during the interview and try to leave.

That's why I saved money to a beauty hospital and wanted to get rid of acne on my face.

She thinks about her position in the future. She hopes that someone can help her after she works. The small problems can be overcome. Everyone has a hard time working. Why bother each other?

"Thank you." Wen Yan shook Huang You's hand excitedly.

In the evening, Wen Yan returned and smelled the shrimp and scallop porridge as soon as the door was opened.

Lu Ze came out of the kitchen with a scarf around and smiled. Wen Yan felt exhausted all day.

Lu Zesheng gave Wen Yan a bowl and Wen Yan sat down and sat down and asked, "Why are you here tonight?"

"I finished the exam."

Wen Yan smiled and stared at Lunze. "How many points did you take?"

"I haven't come out yet." Lu Ze supported his head and warmed his eyes. "If I do well in the exam, is there a reward?"

Wen Yan bit his chopsticks. "I won't be fooled. What's the reward first?"

"No, the rewards must be kept secret."

"Okay, listen to you." Wen Yan petted a smile, suddenly said as if remembering something: "Say, I encountered a complaint today, the other party is a college student."

"what happened?"

Lu Ze gave Wen Yan some sour radishes.

"That's it, I'm a little bit enlightened." Wen Yan smiled lightly. "It's the type that college students can see at a glance. The type of good girl is very deceiving at first sight. A year ago, I was the same.

The take-away was overturned, and it was not easy to think of others, and I was at a loss. Obviously it is the other party's fault, accepting compensation or requesting higher compensation should be, but stupid not knowing to safeguard their own interests, feel that others have a better attitude towards themselves, feel sorry for more than two apologies, feel sorry, Uncomfortable.

Obviously all should be, but pure and kind and unwilling to embarrass others, similar to, forget it, it can be used, just let it go, others have apologized, why bother so much? Then, after entering the society, I found that this would not be exchanged for the same kindness. It would only allow people to make inroads and make themselves suffer in countless things. "

"One stage has one stage of growth, and she will become as strong as you in the future."

"I also know that I feel silly when I think of my former self, but this simplicity and preciousness."

After eating, Wen Yan finished washing the dishes, Lu Ze hugged Wen Yan from behind and asked, "Sister, where do I sleep tonight?"

Wen Yan gave a hand, "Aren't you going back?"

"I told my mom, I'm out for the summer vacation, and I'm going to eat and wrap." Lu Ze rested his head on Wen Yan's shoulder. "Sister, if I want to sleep with you tonight? I promise to be everything Don't do it. "

Wen Yan picked up the kitchen knife aside and threatened: "Little classmate, what did you sleep on just now?"

Lu Ze quickly let go and changed his wording. "Sister, I think the sofa in the living room is very good. It's no problem to sleep for more than a month."

Wen Yan put down the kitchen knife and grinned twice before turning around to look at him, "Good boy, classmate. Study hard, think less about it."

"Sister, I'm fully developed."

Wen Yan kicked over and Lu Ze fled quickly.

Liang Si's work was relatively large, and within a month Liang Si was dismissed. Wen Yan used the excuse to make up for Liang Si's absence and recruited three interns to compete for the job.

The long-haired and short-haired girls who had discussed with Liang Si in the toilet at that time also gradually realized that their performance had not been qualified for two consecutive months. In view of Liang Si's lessons, he turned silently.

Wen Yan gradually gathered the people in the customer service department.

One year later, Wen Yan was referred to as the general assistant and moved again, moving from one room to one room to two rooms and one room.

Lu Ze also ended the college entrance examination, and Lu Ze moved into Wen Yan's home again for reasons of summer vacation.

The beauty industry is a highly eliminated industry, and the assistant to the general manager is even more busy. It not only needs performance verification, assists the company's event planning, general review and coordination, but also negotiates the manufacturer's contract. It also deals with the private affairs of the chairman. Wen Yan often goes home late at night.

Especially the general manager's personal relationship is more complicated. She and her husband have one or two lovers outside.

In some cases, Wen Yan fell asleep as soon as he came home, and woke up the next day.

Ming Ming and Lu Ze lived under the same roof, but lived a life of thousands of miles apart.

After sending Wen Yan away again, Lu Ze looked at the calendar on the wall in a daze.

It's almost time.

In previous lives, Liu Yanming, Wen Yan's ex-husband, appeared at this time.

He said that he would raise Wen Yan. At the time when Wen Yan was at the bottleneck of his career, he was confused and couldn't see the way forward. She just liked him too, so the two got married.

After the marriage, Wen Yan did work as a full-time wife for two years.

At the beginning, she was still excited, enjoying the free and casual days.

But this kind of life is like work. After a long time, you will still have troubles, confusion and helplessness.

In particular, she gradually felt that she was out of touch with society, and she could not participate in the topics that Liu Jingming said after returning home.

She also tried to find some part-time jobs, but Liu Jingming felt that his grandmother Mrs. Liu went out to take part-time jobs too shameful, forcing Wen Yan to give up.

Then she lived in such chaos until Xiao San came to the door with her stomach.

Wen Yan worked as usual. Suddenly the boss called her in and told her something had happened in the customer service department. She had done it before and let her handle it.

Wen Wan went to understand the situation and found out that a customer was undergoing double eyelid surgery, and it is still in the recovery period. There is no swelling, but it is a surgical accident, and a full refund is required.

The other side brought two men to cause trouble in the hospital, and also smashed things. The customer service supervisor had already been there.