Rebirth of the Auto Giant

Chapter 166 The difference between bail and bail

Hu Qinghong picked up the phone and said, "Hello, Director Chen, are you still there?"

"Here you are." The other party responded.

"I just checked your car purchase date. It has been more than four months and the three-warranty period has expired." Hu Qinghong said apologetically.

The three-month guarantee period is three months. You can figure it out for yourself. That means the warranty period is out.

Cold scene.

"How could I not know? I checked the car purchase date myself. I didn't call you this time to ask you to tell me the car purchase date, but also to ask you to send a master over." Chen Yucheng thought to himself.

"Then what should we do? We don't have a skilled master at this time. You'd better send a master here. The car is parked in the factory now. It's so urgent to use the car now. You'd better report to your leader to see if you can send a master.

Come and help us." Different from the anger at the beginning, Chen Yucheng now knew that the other party knew that the car had expired, and said in a pleading tone.

"Well... our current masters are very busy every day. Some of the cars within the three-guarantee period need to come to the door for the first maintenance service. They are very busy. I'm afraid..." After Hu Qinghong promised the customers a few times before,

After being trained by Wang Shi, he has learned the lesson now and said ambiguously.

At the beginning, Hu Qinghong was a little embarrassed when customers begged him a few times, so he agreed. Later, Wang Shi found out and taught him a lesson, and now he has learned well.

Now there are only three masters at the main factory, and several apprentices have not left the apprenticeship. The cars under warranty are not busy, and there is no way to control the users outside of warranty.

Now Hu Qinghong has learned the lesson and said that he should check whether the car is a three-month-old car and then tell the other party. If it is a car that is more than three months old, then report to Wang Shi whether to send someone there. Of course, the wages will be charged.

Customers are also willing. In their view, the masters who come from the factory are better than those outside. This is a problem.

No matter what you do, the official represents authority, and the masters in the factory are the cows.

The distance from Jinan to Beijing is not short, and the time involved is not short. The money is paid by the user at that time. In addition to the round trip fare, there are clearly defined charging standards for the working hours.

"Comrade Hu, since our unit has bought three cars from you, help us tell your leaders." Chen Yucheng's words rang out again.

"Well..." Hu Qinghong thought for a while and said: "Then, leave a phone number and I will talk to our factory director and I will give you a reply later." Hu Qinghong said.

"Okay, thank you, thank you..." When Chen Yucheng heard that there was hope, he happily left his phone number and sat in the office waiting.

Hu Qinghong hung up the phone politely, took the order to the factory director's office on the second floor, and found that Wang Shi was not there. He inquired and found out that Wang Shi was currently at Tang Dynasty Power Company. Secretary Huang Ruifei knew that the service department had something to ask for, so she asked him

Hu Qinghong’s phone number over there.

In the Secretariat of Tang Dynasty Power Company, secretaries Zhao Jing and Fu Yanli had just finished cleaning and sat down. They were looking at the little book borrowed from the bookstall in front of the counter with enthusiasm.

The two of them came here every day and had nothing to do, so they automatically became the cleaning aunties.

She works as a secretary and a cleaner, working two jobs. If in a company a few years from now, the secretary will not be able to do these jobs, as long as she doesn't litter.

jingle……!

Suddenly, the phone that had been silent rang, and they were startled.

"Come and pick her up." Fu Yanli pushed Zhao Jing and said.

"Just answer it, what are you afraid of?" Zhao Jing bravely picked up the phone, "Hey, this is Tang Dynasty Power Company... Oh, it's a comrade from the service department. What's the matter? Oh, oh... Okay, okay, you

Wait, I'll call Mr. Wang over." Zhao Jing inquired about what the other party was doing, then put down the phone and called Wang Shi.

Now Wang Shi has two identities. He is the director of Qianfeng Machinery Factory, and he is President Wang of Tang Dynasty Power Company.

At first everyone called him this way, and Wang Shi let them do it. This way they could tell which employee they were from, so Wang Shi let them do it.

"Mr. Wang, Comrade Hu Qinghong from the service department called and said that he has something to report to you." Zhao Jing pushed open Wang Shi's office and said in a low voice when she saw Wang Shi drawing a picture.

"What's going on?" Wang Shi asked.

"They said that a car that just came out of the three-warranty period broke down. The user wants to send a technician there. They are not sure and can ask you." Zhao Jing repeated what Hu Qinghong just said.

Wang Shi put down his pencil and came to the counter. "Tell me, how long did it take for the three packs to be released?" Wang Shi asked.

"One and a half months... The other party is a user from Jinan. They sold three cars at the same time. I think this is also a big customer. I want to ask the factory director for your opinion. What do you think..." Hu Qinghong drawled his voice, waiting for Wang Shi's answer.

Decide.

Jinan, this is a newly developed market, with three cars, this is also a big customer.

What is the ultimate purpose of the service? It is not to enhance the influence of the brand. If we ignore it just after the three-guarantee period has just come out, then if word spreads, it will have a bad impact on the product in the local area, and future sales will be much lower.

Nowadays, these enterprises are also careful when buying a piece of equipment worth RMB 20,000 to RMB 30,000. If they know that someone in the local area has used it, they will ask about the usage...

Wang Shi thought about it comprehensively and said, "Okay, see if Zhang Taiqin is free tomorrow and arrange for him to go there." Wang Shi said.

Zhang Taiqin is the most skilled among the three. He has a solid theoretical foundation and a flexible mind. He can analyze the fault point based on the fault situation on site. He has excellent maintenance skills and is also good at circuits.

Hu Qinghong put down the phone and called the other party.

Over in Jinan, Chen Yucheng sat and waited. Although it was only a few minutes, the day was like a year on pins and needles.

A car that costs 20,000 yuan has a problem after only four months. If it is not handled properly, the production schedule will be affected and the task will not be completed. Let the superiors know...

Chen Yucheng stared at the phone, thinking of the consequences of Zong Zong.

jingle……!

Suddenly the red phone rang. Chen Yucheng jumped up from his chair and picked up the phone at lightning speed: "Hello, this is Jinan No. 1 Textile Factory... Oh, oh, good, good, great.

...Okay, we know the rules, don't worry, the money will not be short." When Chen Yucheng heard Hu Qinghong's reply, he was as happy as a child getting a new toy, nodding his head.

After Zhang Taiqin heard Hu Qinghong's arrangement, he came outside and said to the two apprentices who were cleaning the house: "Lu Junying and Jiang Chengxin, you two are going to Jinan on a business trip with me tomorrow and may spend the night there. You can prepare yourselves tonight."

Prepare to meet here tomorrow."

"Okay!" The two of them responded excitedly when they heard that they were on a business trip again, this time farther away, in Jinan.

Lu Junying came over, took out a large front door stick from his pocket and handed it to the master.

Zhang Taiqin was not polite and glanced at the other party, "This apprentice is not bad, he can do things well." He thought to himself.

Lu Junying flicked the match and lit it for Zhang Taiqin. While lighting it, he asked: "Master, is this time guaranteed or not?" The so-called guarantee refers to the three-guarantee period, and the masters are all called Bao.

, meaning repair and maintenance.

The reception of ordinary customers is also different between in-warranty and out-of-warranty.

Some of them know that this is their duty to the customers who are under guarantee. Although they also take care of food and accommodation when it comes to reception, the two levels are obviously different.

If you are released on parole for a fee, the customers will be very attentive to the hospitality, and you will have lunch and dinner at the reception offices of various business units, and the food will be rich.

The Chinese know one thing very well, that is, eating someone else's mouth is short, and taking advantage of someone else's hand is short. They do this because they want to use snacks to make repairs better.

Now the two of them are apprentices and have not yet graduated. Their salary is only 14 yuan like those outside. However, they, apprentices in the service department, can travel everywhere with the master, which is equivalent to traveling at public expense, and everywhere they go is good.

Provide good food and drink.

Although I have a little less money, I can eat, drink and travel all over the country. I don’t know how many people envy me.

"Bailed out," Zhang Taiqin said.

"That's great." Jiang Chengxin came over and shook Lu Junying's shoulders.

"You go prepare a set of plum blossom tools and a torque wrench, then go to the accessories department to get four fuel injectors and four high-pressure oil pump plunger parts." Zhang Taiqin just saw the fault description on the record sheet and guessed

Got a rough idea.

Bring all the parts that may malfunction, so you don't have to bring them back, otherwise you will have to wait a few days for the items to be sent.

The two apprentices happily prepared things.