Rebirth of the Auto Giant
Chapter 254 Summary
Chapter 254 Summary
The three of them had a big meal at the guest house, and then took the car back to Beijing.
On the train.
"Master, no wonder our Tang Dynasty Heavy Truck Base has been saying that our service department is the most comfortable department. There are cars to drive when we go out, and there are customers to receive us with good wine and meat. Today I have experienced it." Guo Yuquan burped and touched it.
The belly sighed.
The sumptuousness of these two meals exceeded his imagination. Even during the Chinese New Year, he would not be able to eat such good meals.
"You have food, drink, and technical skills. How can you find such a good job, right? Junior Brother." Duan Luanhong looked at Guo Yuquan opposite and said.
"Senior brother is right, there is no better job than this, even if it were the President of the United States," Guo Yuquan said.
"What's the point of this? I'm afraid that by then you will be like your master, so fat that you want to lose weight." Wang Mingjing said while looking at his two apprentices.
"Master, smoke." Duan Luanhong pulled out his big front door and handed it to his master Wang Mingjing. The other person took out the Chinese that the customer just gave him and threw it on the table, "Smoke mine."
"You have to understand why the other party entertains us so warmly. That's because we have our unit behind us. We are the maintenance masters of Tang Dynasty heavy trucks, so they will entertain us so warmly. If it were the masters fighting guerrillas outside, they would not think so.
Don’t even think about it. I’ll give you a bottle of water at most. Do you still want to eat and drink well? Just dream.”
"We represent the manufacturer and are a regular army. We have our own engine factory, which comes from the engine installation workshop. Our understanding of engines is not comparable to that of the guerrillas outside. Many of them never know how the entire engine is made.
The process from the production of parts to the assembly into an engine.”
"We have a unit as a backer with excellent technology. This is why our factory director had to produce the entire engine parts himself instead of directly handing them over to an outside supporting factory like the gearbox rear axle. In the words of the factory director,
That is to say, the core technology must be firmly in our own hands."
"An individual's ability can only play its greatest role when combined with the collective. What effect can a drop of water have? If it is dropped into the sea, it will form a vast ocean." Wang Mingjing said.
"That's right, wherever we go now, as long as people know that we are employees of Beijing Tang Dynasty Heavy Truck and don't look down upon us, it will be much easier to find a partner," Duan Luanhong said.
"So you two are also dating?" Wang Mingjing asked.
"That is." Duan Luanhong and Guo Yuquan replied in unison.
The three of them returned to Beijing.
Police Officer Wang Ming took out the service sheet for this trip and handed it to Duan Luanhong and Guo Yuquan. He said: "You two will complete this service summary. What problems occurred and how to do it? Write a draft and give it to them."
Let me see, you will write these things from now on." Wang Mingjing said.
Every time the service department comes back from a business trip, it must write a summary of the service order. Firstly, it is to improve everyone's summary of the faults during the trip and improve their technical level. Secondly, it is also to better understand the quality of the service.
, after the order is handed over to the department director Lin Zhengtang for review, the operator Gao Yaya will pay a return visit to inquire about the customer's satisfaction and also to supervise.
At the same time, it also formed a Tang Dynasty habit of good service quality among customers.
Think about it, before other manufacturers implemented the three-guarantee service, Tangchao Heavy Truck was already at the forefront of the industry. Not only did the service be completed, but they also called back to inquire about the completion status and whether they were satisfied or not.
The next time I buy, I will think of Tangchao heavy trucks first.
The service quality of each time will be linked to the monthly bonus. If the service quality is not good and there is rework, it will affect the service quality of this order.
"Ah, Master, do you still need to write a summary?" Duan Luanhong felt dizzy when he heard that he was asked to write a summary.
"Otherwise, it will be over when you come back? How can it be so easy? Otherwise, you will just follow the master out, just eating and drinking without developing skills? When will you be able to stand alone? Don't underestimate this summary, it is a summary of this work
Summary, what went wrong
, and how it was repaired in the end. In the process of writing, you will have an understanding of the whole process. Next time the same fault occurs, you will know how to repair it. Otherwise, you will just muddle along like a monk beating the clock. When will you start?
"Wang Mingjing said.
"Master, if you ask me to write an article, I can't do it." Duan Luanhong asked himself to write a summary. The summary knew me, but I didn't know it.
"You can learn it if you don't know it. No one can walk since birth. You were able to walk when you were born? Didn't you learn it later?" Wang Mingjing looked at the two apprentices and said sternly: "Write it quickly and stop talking nonsense.
When you eat, you will enjoy the most delicious food."
When the two saw their master getting angry, they had no choice but to bite the bullet and start writing. They felt as if they were being scolded by the teacher.
Duan Luanhong looked at the fault point in the troubleshooting column under the service ticket and began to scratch his head and head like a monkey, "Junior brother, how do you write this fault point?"
"Brother, you just eat meat and don't remember the fault, right?" Guo Yuquan looked at the senior brother speechlessly, "Our fault this time is mainly because the user did not drain the air in the diesel pipeline after replacing the diesel filter element, resulting in the inability to start.
."
"I understand this. I'm just testing you. I'm a senior brother. How come I don't know." Duan Luanhong nodded firmly, but looked at his junior brother with a bit of admiration, and then started writing on the fault points.
"No, then I remember that our master also took out the small filter screen of the axial flow pump and cleaned it. Should I also write this down?"
"Maybe write."
"What do you mean, it's okay just not to write?"
"Write it down, it will look better if you write more, but the emptying method of high and low pressure pipelines that our master later taught us belongs to the troubleshooting column below."
"The maintenance of the air filter core that I told the customer later falls under the maintenance category, so there is no need to write about it," Guo Yuquan said.
"I know this." Duan Luanhong said.
"Hey." Guo Yuquan looked at his senior brother with contempt.
Finally, Duan Luanhong briefly wrote down the troubleshooting process and how to drain the high and low pressure of the diesel pipeline. After reading it, the two felt that there was no problem and took it to Wang Mingjing to review.
"Master, it's done." Duan Luanhong handed the draft to Wang Mingjing and said.
"Isn't this well written?" Wang Mingjing took a look and explained the general meaning clearly.
"How can I be so good on my own? The two of us wrote it together." Duan Luanhong said.
"Well, it's very good not to claim credit. The most important thing for a person is to know how much he weighs. Don't take things that don't belong to you. It's useless."
"I understand, master."
"That's it, copy it up and show it to the director for review." Officer Wang Ming handed the draft back to the other party.
"Okay!" Duan Luanhong happily returned to his desk and handed the draft paper directly to Guo Yuquan.
"Your handwriting is better than mine." Duan Luanhong said, "After you finish writing, remember to show it to the director for review." After saying this, he walked out without waiting for the other party to react.
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