Rebirth of the Auto Giant

Chapter 446 International Joke

"As the old saying goes, the three of us are like grasshoppers tied to a rope. We all prosper and suffer. In two years, I want to see your achievements." After Lin Zhengtang finished speaking, he looked at the after-sales service director on the side.

Said: "In the next two years, we will open a 4S store in three first-tier cities: Yanjing, Huacheng, and Magic City. After that, we will see the market situation increase."

"So, Director Huang, how is the training of masters in your service department going?" Lin Zhengtang asked.

Lin Zhengtang used to be the director of the headquarters service department. In terms of maintenance technology in the entire company, apart from Wang Shi, Lin Zhengtang is the most skilled. Not only does he have superb technical skills, but his English is also very good. Now he can basically understand all kinds of things fluently.

English version of technical information, relying on this, his technology is often ahead of others.

He, the former director of the service department, knows the most about the service department.

"I now bring brand-new engines for everyone to dismantle, and at the same time, I explain them based on the fault cases reported back in Germany. Judging from the current test results, the results are very good," Huang Can said.

"We are manufacturers, you have to learn your skills from us. Don't ask the people from Germany who you taught me to come back to help if you can't solve the problem. Then the company's face will be completely embarrassed by you." Lin Zhengtang

Thinking of the worst outcome, he said.

"This...can't be true?" Huang Can said with a pair of bull's eyes.

I am a regular manufacturer, so I still need the help of the masters from Mantang Automobile?

"Humph, nothing is impossible. After our engines are produced, they are first assembled on Mantang cars. Currently, there are none in China, so we don't have any contact with them. Although they came to our place and received training before taking up the job, it is still

Most of the people who come into contact with EFI engine faults are others, so far we have only received their feedback and description of the fault on the service order."

Wang Shi has known this for a long time, which is why Wang Shi insisted on Man Tang Automobile writing the service report, and later decided that it must be written in Chinese characters.

The description of the fault must be accurate, and the pre- and post-diagnosis and troubleshooting must be consistent with the subsequent replacement of the faulty parts. If the logic does not match up, then I'm sorry. The parts manufacturer has the right not to compensate you for the replacement of this service, which means that there is no compensation.

Return the accessories at your own expense.

Although everyone has not personally participated in maintenance once, they can all learn from the service reports returned by Mantang Automobile, and the progress is not small.

"What we lack most at the moment is work experience. Speaking of which, everything we know so far is just talk on paper. We have never actually troubleshooted an EFI engine. You must know your shortcomings. That is why, Master

Only then can we be willing to use a brand-new EFI engine as a teaching material for everyone. Don't let our face be shamed in Germany, and then it will really become an international joke." Lin Zhengtang thought for a while and gave it to Huang Can.

A reminder.

Repairing a car is a skill with a very high level of hands-on ability. It not only requires you to have professional theoretical knowledge, but also has strong hands-on ability. Where does this hands-on ability come from? It is accumulated in the process of repairs one after another. It is obtained on paper.

There is still a certain gap between coming and actually doing it.

"Director, if we can't solve the problem, we still have to deal with you," Huang Can said, looking at Lin Zhengtang, who used to be in the service department.

When it comes to the maintenance technology of the entire company, apart from Wang Shi, Lin Zhengtang's technology can be said to be inferior to that of one person and superior to that of ten thousand people.

"That is, others don't know, and I don't know yet. Lao Lin, you started to build the crown with Shitou as early as 1980. There is nothing you can't solve. You are the direct disciple of Shitou. Besides, don't we still have our king?"

You are the boss of Yi Dao Wang." Zheng Qiang echoed from the side.

Lin Zhengtang is not disgusted with Zheng calling himself this in private. On the contrary, he feels that calling him this way is particularly intimate. "I am now focusing all my energy on the car factory. I won't have much energy on maintenance in the future. Car maintenance technology is changing with each passing day and is very updated."

Come on, maybe I won't be as good as an ordinary master like you by then." Lin Zhengtang said.

Huang Can looked down at the report, "What is a 4S store?" This is a new vocabulary. Huang Can looked at Lin Zhengtang in confusion, and Zheng Qiang on the side also looked at Lin Zhengtang with the same eyes.

"This is the strategic report on Tang Dynasty Automobile in the next two years that my master just sent to us." Lin Zhengtang did not answer and pushed the report forward. Huang Can walked over and read the report carefully.

.

This report contains explanations about 4S stores.

The full name of 4S store is automobile sales service 4S store. It is a car sales enterprise integrating vehicle sales, spare parts, after-sales service and information feedback.

It has the characteristics of a unified appearance, a unified logo, a unified management standard, and only operates a single brand.

It has the advantages of beautiful shopping environment and strong brand awareness.

The first automobile 4S store in mainland China was an imported product introduced in 1998, and was subsequently imitated by various automobile manufacturers.

This is a brand-new vocabulary. Both of them are experts in car sales and service. The report describes the concept of 4S stores and describes the pros and cons.

"Director, Mr. Wang's idea is great. No matter what the problem is, just bring the car in here and everything can be solved for you. Users can just relax and drink tea in the leisure room." Huang Can said excitedly.

said.

Zheng Qiang squinted at the side and looked at it, and praised one after another: "I dare say, as long as we build this store, the decoration will be more fashionable, all made of glass, it will look very bright, and our Wude 10 Liang will be placed inside.

There are various models of cars in various colors, and the handsome guys and beauties in our sales department will recommend them with a smile. As long as they are serious about buying a car, no one can resist such temptation."

Lin Zhengtang and others saw it and said: "The advantages of 4S stores are very obvious. They have brand advantages, complete and standardized service systems, a variety of value-added services and are interactive with users. They can know first-hand

users’ needs.”

"However, there are many disadvantages. The investment is large and the risks are high. Building a 4S store requires a large amount of capital investment, ranging from tens of thousands to hundreds of thousands. There is a single model and there are no more models of the same grade in the showroom for comparison, which is unsatisfactory.

Consumer demand for diversity.”

"In this way, the master decided to only open one in the first three cities with relatively developed economies in the early stage to see the effect. If the effect is good, he can continue to expand it to other provinces and cities."

The report also clearly states the size regulations for the store, as well as the entire design and decoration of the store, with design drawings at the back, making it clear at a glance.

"Anyway, this disadvantage may be fatal to other units, but for our company, opening three or four companies in the early stage to test the water will not touch a hair of our company. These are not a problem. The factory

Chief, tell me, what should we do?" Zheng Qiang said.

"Zheng Qiang will be responsible for the specific site selection and the entire construction process. Master Huang will cooperate. If your service department has any suggestions, you can mention them to Director Zheng. This is what the master means." Among the three people present, the most suitable person to handle the matter.

This matter must belong to Zheng Qiang.

Huang Can was an automobile soldier and he knew the maintenance technology, but when it came to where to find the holes, how to build and decorate, etc., he had no idea at all, so it was okay to ask him to cooperate.

Lin Zhengtang is similar to Huang Can. Without Wang Shi who insisted on learning English in his early years, his car repair skills are not as good as Huang Can.

Zheng Qiang comes from a big family and is more knowledgeable than the other two. Moreover, he often knows people in other local government agencies, which will bring a lot of convenience.