The Super School Doctor

Xiong Yu chuckled and said, "Student Ouyang, if you believe Dr. Li's words, why should you come to me? Alright, you can go back and treat you according to the prescriptions prescribed by Dr. Li."

Xiong Yu issued the order to chase off the guests, and Ouyang Feiyu blushed, but she couldn't ask anything anymore. He hesitated, stood up, and was about to leave.

The female classmate who came with Ouyang Feiyu stopped doing it and immediately said loudly: "Doctor Xiong, what kind of attitude is this? It's too shameful. I want to complain to you."

Xiong Yu rolled his eyes and said faintly: "Whatever." He thought to himself, you complained to me, but you are helping me, hehe, complain, complain quickly.

"You..." The classmate got out of anger and immediately took out his cell phone. Regardless of Ouyang Feiyu's obstruction, he opened the school hospital's complaint hotline and complained to Xiong Yu.

In addition to several related departments, Shangcheng University also has a library, medical technology department, and comprehensive department. The Comprehensive Section includes various functions such as personnel, finance, logistics, and customer service.

After receiving the female classmate's complaint call, the customer service supervisor of the general department on duty immediately checked Xiong Yu's information and found that it was just entered yesterday afternoon, and it was obviously a new doctor.

The supervisor unceremoniously called Xiong Yu without asking anything. He directly asked why his service attitude was so bad, and asked him to immediately apologize to the complainant.

How could Xiong Yu eat her pot, he immediately replied, "You should figure out the situation first, don't know anything, just utter nonsense", and then hung up the phone.

The supervisor was furious. She had never seen a doctor who dared to speak to her with such an attitude, and immediately unceremoniously determined that this complaint was Xiong Yu's responsibility. According to the rules and regulations of the school hospital, once the responsibility is determined, a thousand yuan will be deducted at the end of the month.

The supervisor immediately called Xiong Yu again, and only said one sentence, and then hung up: "I will inform you that this complaint has been determined to be your responsibility, and you will be fined 1,000 yuan at the end of the month. money."

Xiong Yu just wanted to make things bigger, the better. He didn’t talk to the supervisor for the time being. Instead, he said to the female classmate who complained about him: “Okay, your purpose has been achieved. The complaint is determined to be my responsibility and will be deducted at the end of the month. Fine me a thousand dollars, you can go now."

Ouyang Feiyu felt embarrassed for a while, and blushed and said, "I'm sorry, Dr. Xiong, Han Ying is not intentional, we will go to the general department and we will definitely eliminate this complaint."

The female student named Han Ying immediately snorted, "Fei Yu, why should I get rid of him? I won't go. You see his attitude. He is still so arrogant and deserves to be fined a thousand yuan. , Let’s go back, Dr. Li has prescribed medicine for you, and he told you to take more rest. If you don’t have class today, you can go back to the dormitory to sleep."

Seeing Ouyang Feiyu being dragged away by Han Ying somewhat reluctantly, Xiong Yu's mouth showed a slight smile, thinking to himself, hey, wait, the opportunity for the TCM department to become famous has arrived.

Xiong Yu picked up his cell phone and dialed the complaint number. After the call was connected, the supervisor's voice came immediately: "Hello, this is the complaint hotline of Shangcheng University Hospital. Which doctor or nurse would you like to complain to? "

"I don't complain to any doctors, nor any nurses." Xiong Yu said with a smile, "My name is Xiong Yu. I complain about you for not knowing what is right or wrong, and you will be arbitrarily determined."

The supervisor was furious. For so many years, no doctor or nurse had ever dared to complain to her in turn. He was furious and shouted: "The surname Xiong, you wait, I'll be over, I want to see you How to complain to me."

Xiong Yu sneered: "Okay, I'm waiting for you in the lobby on the first floor."

As soon as I hung up the phone, Xin Guangcai came in and asked, "Xiong Yu, what happened? How did I look at one of the two female students who was very angry and said that your attitude was not good?"

Xiong Yu stood up, walked out, and said with a smile: "It's nothing, Director Xin, the female student named Ouyang Feiyu just now came to see the doctor. The result of my diagnosis is exactly the opposite of that of Dr. Li in the internal medicine department. The female classmate named Han Ying who Fei Yu came with said that my medical skills were not good, and I did not calm down, so she just said something to her, and then she complained about my bad attitude."

After Xin Guangcai listened, he sighed and said, "Young people are struggling to win. This is a common problem. It's nothing. It's just that there are two people in charge of complaints. One is Bu Xueer, a young man, a good person, and a serious job. Every time I receive a complaint, I will investigate the matter clearly, and then I will stare at it. The other is called Qin Liying, who is almost fifty years old. He often relies on the old and sells the old. He often directs the responsibility to the doctor or nurse without asking what happened. Today happened to be Qin Liying. On duty."

Xiong Yu heard Xin Guangcai's implication, and he was obviously dissatisfied with Qin Liying. It is estimated that Qin Liying had also set his responsibility before, which made him very unconvinced, but he was helpless.

"It's okay, Director Xin." Xiong Yu said with a smile, "There must be a conclusion, no matter how good Qin Liying is, he must be reasonable, otherwise, wouldn't it be unreasonable."

Xin Guangcai saw that Xiong Yu didn't care, he hesitated, and said, "Xiong Yu, you just came. You don't know about some things. Qin Liying is the cousin of Principal Mi."

Xiong Yu rolled his eyes and thought to himself, Qin Liying is Mi Sufang's cousin, what's wrong, I'm still President Qiu's fiancé, who is afraid of whom, today I must teach that Qin Liying a lesson.

"I see, thank you, Director Xin." Of course, Xiong Yu would not tell Xin Guangcai of this idea. He was afraid that the old man would be frightened. After thanking him, he left the Department of Traditional Chinese Medicine and quickly came to the lobby on the first floor.

As soon as Xiong Yu arrived, he saw a middle-aged woman wearing glasses also arrived, with a menacing look. As soon as he arrived, he shouted: "Who is Xiong Yu, come out for me."

Qin Liying made his grand debut. There were many students and people in the community who came here to see a doctor. Even the doctors and nurses were all very surprised and asked, "Who is Xiong Yu that dare to provoke Qin Liying?"

It just so happened that Shangguan Qianyun finished receiving the medicine and pushed the cart back. When Qin Liying yelled Xiong Yu's name, she was shocked and immediately stopped. Then she saw Xiong Yu coming down from the stairs and shouted loudly: "I am Xiong Yu, who calls my name?"

Qin Liying glanced at Xiong Yu. She was indeed a young man who didn't know her. She was even more angry and shouted: "Xiong Yu, a patient complained about your poor service attitude. I will hold you accountable. What is your dissatisfaction?"

Xiong Yu came to the front, hehe smiled: "You are Director Qin, you are right, I am not convinced, do you know the ins and outs of things?"

Qin Liying snorted coldly: "No need. There are hundreds of complaints handled in my hands, all of which are doctors or nurses who have a bad service attitude. The patients have no grievances against you. Would they deliberately complain? ?"

The two quarreled in the lobby on the first floor, and immediately attracted a large crowd of people to watch. Shangguan Qianyun pushed the cart and couldn't get in. She was very anxious, but helpless, she could only send the medicine back first.

Xiong Yu made a haha, and smiled: "Director Qin, you are responsible for handling complaints. After receiving a complaint call, the first thing you should do is not to listen and to be partial, but to understand the situation at the time. After a comprehensive analysis, I finally reached a conclusion, but it seems that you didn't listen to me what happened at that time?

For Qin Liying, many doctors and nurses in the school hospital hated her deeply. This time it was hard to hear that a new doctor dared to fight Qin Liying. They all refreshed, and all those who could get out came to watch the fun. Now, the lobby on the first floor was almost blocked.

Qin Liying said coldly: "Okay, Xiong Yu, tell me what was going on at that time, I will call the complainant to confront him."

At the moment, Qin Liying really called Han Ying and asked her to come and confront Xiong Yu. However, Han Ying promised at first, but after two or three minutes, he called Qin Liying back, saying that there was an urgent matter at home and he had to go home, and wait for a chance to talk about it.