Today Should Be Preferred
Chapter 392: :compensation
Ms. Tian couldn't help but had trouble before. Honger Company ignored her at all, and even called her to the police as a troublemaker.
As a well-known enterprise of small household appliances, Honger Company specializes in the high-end route. It does have a high posture and is not an approachable enterprise. This is a gene in the backbone of a company, so that the front desk is completely rude to visiting guests.
Shu Tinglan invited Ms. Tian to the door, let her calm down, and go in and deal with it by herself.
She introduced herself as Ms. Tian’s attorney and showed relevant documents. The front desk was looking at her and said in a slow tone.
: "Our person in charge is not in the company, so please come back another day."
"Well, I can only come back another day. It just so happens that Ms. Tian also has a lot of media appointments today, so I can talk to the media first."
When the front desk heard that she had an appointment with the media, she did not dare to make her own claim
: "Wait a moment, let me see if the person in charge is back." The front desk nodded to Shu Tinglan, and then hurried to the office to report on the work.
It took about 5 minutes before I came out.
"Lawyer Shu? We, Mr. Xing, invite you in to communicate."
In fact, there is no media appointment at all. It is not easy for ordinary people to meet with the media. Moreover, these problems occur several times every month. There are no serious injuries or deaths, and the media are too lazy to report.
Xing is always Hong'er's vice president, managing the company's major and minor affairs, and is very busy. This time he was willing to see Ms. Tian because she had hired a lawyer and said that she had to meet with the media.
So the attitude is not good, sitting at the end of the conference table coldly, talking, speaking quickly
"Ms. Tian, Lawyer Shu, right? I also know something about your matter, and I am deeply sympathetic. But according to Ms. Tian’s transaction records, what she bought is not our Honger product, so this matter is indeed out of our turn. Let us take the responsibility. We have always emphasized that when consumers buy goods, they must use formal sales channels to avoid being deceived."
Vice President Xing was very busy. He just wanted to talk quickly and left. It was considered as benevolent and had nothing to do with Honger.
After hearing this, Shu Tinglan did not rush, turned on the portable computer, pushed it in front of Vice President Xing, and said
"Mr. Xing might as well take a look at this set of data first. In the past three years, I have made a statistics about Honger hair dryers on the Internet."
She didn't entangle Ms. Tian with President Xing, but showed him relevant reports.
Vice President Xing raised an eyebrow and took her computer and took a serious look at this set of data.
The marketing department has previously reported that there are occasional reports on related incidents on the Internet, but they are all caused by Honger’s fake and shoddy products. Therefore, the marketing department only issued a statement and did not deal with it. If consumers want to buy fake and shoddy products, they also There is no way.
It is the first time for Mr. Xing to look at this data, which is more detailed than their marketing department.
Shu Tinglan said: "Although these are caused by consumers buying counterfeit products, they also have a bad impact on the brand image of Honger hair dryers, because some consumers cannot tell which one is real and which one is fake. of."
Mr. Xing: "Our products have anti-counterfeiting marks. I believe that as long as consumers are not greedy for cheap and buy from regular channels, they will definitely be able to distinguish between true and false."
Mr. Xing means that those who buy fake and inferior products are greedy for cheap, so the price difference is so much, can it be genuine?
Ms. Tian on the side lifted it up in one breath and wanted to go crazy on the spot. Why is she greedy for cheap? I bought the product at the original price.
Shu Tinglan held her hand and moved the mouse to turn the computer page to the next page
: "Mr Xing, look at this set of data. This is a table that I worked overtime last night to extract the sales of this product in each online store on all shopping websites."
The table is very clear, each store’s total transaction volume, single transaction volume, product price, model number, and a table made from multiple dimensions are clear at a glance.
Such clear and methodical questioning of data really made Mr. Xing admire Shu Tinglan.
"This set of data can prove that the vast majority of consumers who buy Honger hair dryers are counterfeit and shoddy products for cheap. They buy fake products at the original price in the so-called flagship store. Behind this behavior, in fact, I bought it because of the trust in the brand of Honger and the quality of the hair dryer. If Honger allows these products to continue to be sold in the market, it will damage not only the interests of consumers, but also the interests of Honger."
The total transaction volume of counterfeit and shoddy products has reached more than 20 million. Vice President Xing was also shocked by the amount.
To be honest, in this general environment, others imitating your products and selling online can’t be forbidden. Some have become bigger, and they can send a lawyer’s letter to warn or sue, but some small shops , If you also go to sue, it is a waste of time, so this is no way, you can only repeatedly emphasize with consumers, look for trademarks, look for brand stores.
Shu Tinglan: "To prosecute or ban these online stores from selling is to treat the symptoms rather than the root cause."
Mr. Xing sat upright and asked, "What's the advice of Lawyer Na Shu?"
This sentence is exactly what Shu Tinglan wanted, and it was also her main purpose for appearing in Honger Company.
"After investigation, the fake hair dryers currently sold on the Internet are mainly from Biaofei Craft Manufacturing Company. They purchase raw materials, pull several growth lines according to the design drawings to produce Honger's hair dryer products, and directly use Honger's hair dryers. Trademarks are packaged and sold. The sales of more than 20 million that appear on the Internet are all from this company."
The meaning of Shu Tinglan's expression is very clear. She can act as Hong'er's counsel to take over this case.
Xing finally stretched his eyebrows, but did not agree to her on the spot, and only boasted: Lawyer Shu has done enough preparations. ,
They are all smart people, and the subsequent attorney-consultant agency contract is a matter of course.
Ms. Tian, who has always had no sense of existence, is still in the clouds, why attorney Shu didn’t talk about her case at all, instead she was talking about her, talking about something else?
Shu Tinglan waited for her to return to the law firm before explaining
: "The product you bought is indeed not a Honger product. For this, Honger company can produce a test certificate."
"Is it useless to seek compensation from Honger Company?" Ms. Tian was a little bit decadent. She didn't really want money, but for justice. Is it so difficult for her hair to be scorched?
"But you can find Biaofei Craftsmanship compensation. As long as Honger sued Biaofei Craftsmanship infringement case is established, then your follow-up compensation includes two parts, one is the hair dryer fire, medical compensation for scorched hair, and compensation for mental damage. , And another part is the ten times the compensation for the purchase of counterfeit and shoddy products. Ms. Tian, rest assured, I will help you fight for these."
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