You are as rustic as the wind and as beautiful as the flowers
Chapter 23: Drawing cakes to show goodwill
At this moment, Xuanxuan stood in front of Bai Mei, like a polite thug in a suit.
The more he reveals his accomplishments, the more oppressive he becomes.
"The essence of service is to create excitement. To really do a good job in sales, we have to start from a small point, understand the customer, and make it clear that we are competing with the customer's expectations..." Xuanxuan said in front of the team while pacing back and forth.
He is using Bai Mei as a target, trying to light the first fire when a new official takes office.
Bai Mei was still unhappy. It happened that what Xuan Xuan said was something she had read in a book. Bai Mei muttered in her heart: "So you are learning now and selling it now. Let me see if I don't expose you!"<
/p>
"Only by exceeding the customer's expectations can we score points. If we don't exceed those expectations, we can only call it a standard." Bai Mei was the first to say Xuan Xuan's lines, with a trace of pride written on her face.
Xuanxuan was stunned.
After a long while, he slowly turned around, looked at Bai Mei, and said: "Very good, since everyone can understand the essence, then I want to emphasize the second point. An excellent salesperson must always maintain a learning attitude. The three of us must
If you have my teacher, you must be good at reading the Wordless Heavenly Book..."
"Manager, what is the Wordless Bible?" Xiao Zhang saw that his master did not give face to the new store manager, so he became bolder.
"Very good, good at asking questions." Xuanxuan continued, "The meaning of the Wordless Heavenly Book is that you have to understand it yourself and hone yourself in things, so that you can unite your knowledge and action and achieve results."
All the store staff were suppressed by Xuanxuan's state. Why is this new store manager so good at giving chicken blood?
Just ask the president to forget it. If you really know how to do it, you can do it well.
Xuanxuan is very satisfied with his first move in office. You must know that although he is an elite in capital operations, this is his first time leading troops in a war.
It seems that it is not an easy task to pass on the knowledge you have mastered to the store clerks in front of you and become their guide to action to realize the culture of the team.
But the key to Xuan Xuan's conscious success is that he caught Bai Mei, a key minority.
Taking the white rose as the starting point, it sets a benchmark for the team and a tonality guide for action.
In order to make this first impression, he worked on his homework very late last night, and first made a handover with the former store manager.
The two ate instant noodles with braised eggs and drank two glasses of sake at a nearby late-night restaurant, focusing on learning about Bai Mei's deeds.
The former store manager didn't think highly of Bai Mei, which surprised Xuanxuan.
In the words of the former store manager, Bai Mei has outstanding work ability, but is not compatible with her. She is a bit of a personal hero and has a domineering style, so she is still single.
Xuanxuan feels that this is a rare advantage.
If a person has no personality, he must be a mediocre person. Similarly, if a team has no personality, it must not achieve extraordinary results.
But here comes the problem. This is not happening abroad, but at home where the golden mean is pursued.
As a returnee from overseas, Xuanxuan knows the importance of culture. His purpose of going deep into the front line this time is to discover the characteristics of Bai Mei and then popularize them to the sales staff in all stores.
How to fulfill the promise I made in front of my father? Victory or failure depends on this.
If an industry that is about to decline wants to save itself, it must start with the most critical genes.
Xuanxuan came with a mission. He looked cool on the surface, but in fact he walked cautiously every step of the way, like walking on thin ice.
There is a kind of person who is good at refining experience into cognition, such as Bai Mei.
There is also a kind of person who is good at applying knowledge to practice, such as Xuan Xuan.
Xuanxuan's cognition comes from his learning ability.
But the paradox is that Xuan Xuan, who has always been conceited and invincible, actually feels a sense of reverse oppression when facing Bai Mei.
In other words, the more he wanted to touch Bai Mei from a high position, the more he felt the backlash from Bai Mei.
"Come to my office." Before the meeting ended, Xuanxuan said to Bai Mei.
Bai Mei curled her lips, somewhat reluctantly.
She was very unhappy because she kept being targeted by the new store manager.
Other colleagues spread out and whispered.
"The new store manager is so handsome..."
"It's so cool to say..."
"I really want to be called to his office to turn on the stove..."
Bai Mei stepped on her high heels and followed Xuan Xuan into his office.
"Please..." Before he could finish his sentence, Xuanxuan turned around and found that Bai Mei had already sat on the chair in front of his desk.
He waved his hand awkwardly and said mockingly: "Forgot, you are more familiar with me here."
Bai Mei smiled, this person was a bit interesting.
"I want to hear how you evaluate the work of the previous store manager." Xuanxuan sat down and got straight to the point.
He could feel the sharpness in Bai Mei, so he couldn't help but become strict and didn't dare to express himself too freely.
In the face of this work-oriented workplace model, everything must be efficient.
Xuanxuan obviously understands this.
Rather than saying that he is a store manager, it is better to say that he is a "junior" who comes to learn from Bai Mei.
"There's nothing to say. Let's leave the tea and let's just turn the page." Bai Mei looked at Xuan Xuan calmly, just like Xuan Xuan was sitting in her seat and examining her before.
"Oh, I think there must be no misunderstandings when we meet for the first time. I really want to hear your comments. This will make it easier for me to carry out my work better in the future."
"Misunderstanding?" Bai Mei was surprised. This person seemed to be a little different from the store managers or colleagues she had interacted with on a daily basis.
How to describe this difference?
Bai Mei was in a daze. It felt like Xuanxuan was switching on more than one frequency band at the same time, searching for which spectrum she should use to communicate with others.
This kind of person is very rare.
Most people have their butts directing their heads. They should say what they say in what position. They should do their own thing and mind their own business.
The less emotional and less troubled you are, the more professional you appear.
People who can be store managers shouldn’t even understand this principle, right?
"If you have any ideas, just tell me. I like to communicate on an equal footing. Don't worry, I will keep it confidential." Xuanxuan encouraged Bai Mei.
"I think a person's greatest goodwill is to be able to talk about topics that have little to do with herself without taking up too much of other people's time." Bai Mei said unceremoniously, "This is my biggest thought at the moment."<
/p>
"OK," Xuanxuan shrugged, patience was written on his face, and he looked very calm. He smiled and said: "If we don't find a way now, it is very likely that there will be a cliff-like performance in the second half of this year.
In the face of the general environment, personal excellence cannot change the whole. The only way is to let everyone know your excellence and follow your example."
Bai Mei was stunned, what? Is this a cake painting?
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