Hold the diary to be reborn

Chapter 44: Service Attitude

Lin Wei was a little happy when she heard this, and said with a smile: "Okay, then I will tell her now!"

Li Wu was speechless, "Hey, okay, don't worry, first tell me how much the turnover is?"

Lin Wei then started to pull out the bill,

"As of 4 o'clock, the total is 3.8203 million yuan."

Li Wu expected that today's sales revenue would not be bad. When he heard the statistics from Lin Wei, he was still a little surprised. It was actually so little?

Li Wu had forgotten that it was only 2001, and his consumption power could not be compared with his previous life. The sales data of more than three million during the day had already broken the opening record of all Wenping stores, not to mention there was a wave of data at night.

He was surprised because he still had hundreds of millions of funds invested outside...

"Well, I understand. There must be another peak period at night. At the end of the night, we will count again."

Lin Wei nodded in agreement. After Li Wu left, Lin Wei couldn't wait to take out her mobile phone and call her classmates...

At night in May, there were obviously more people out for fun than during the day, but fortunately with the experience during the day, all employees were organized, busy and energetic.

Finally, at 11 o'clock in the evening, there were still a few scattered customers in the shopping mall. After all the customers had left, the door was closed.

Li Wu prepared red envelopes early and gave out 100 red envelopes to every employee who worked overtime. Employees who were originally tired felt that half of their fatigue was gone after receiving the red envelopes.

Li Wu announced another blockbuster news at the right time:

As long as they work hard and treat May as their own home, as long as they work in May for a full year without any complaints, they will receive a salary increase of 300 for every additional year. This is equivalent to the original 1,500 salary after one year.

The salary will increase to 1800, and then to 2100 two years later... and so on, until it ends ten years later.

As soon as this notice came out, everyone was in an uproar, including Du Yuan, who was also stunned. What is Mr. Li doing? There is too much money! Are you throwing money everywhere?

No wonder Du Yuan was surprised. From his point of view, he thought it was too outrageous. This reward policy was too cruel!

But Li Wu knew that even with this reward, after ten years, it would only be 4,500 a month. If he could work here for ten years and get this salary, it was not high at all. What's more, at that time, the salary had already been tripled. His own reward policy

It sounds like a lot, but it is actually very long! Of course, Li Wu will not make it easy for them. The reason why Li Wu talks about zero complaints is to improve the quality of employee service. If a service industry like a shopping mall wants to last long, service is the first priority.

First, quality second, price third, both are indispensable.

Li Wu was ready to take some time off and rely on the experience of later generations to write an employee code and reward rules to improve the service quality to the same level as that of Pang Donglai, who was famous for his service in later generations.

Although it will be a little difficult at the beginning, Li Wu is confident.

After all the other employees dispersed, only Lin Wei and Du Yuan were left.

Luo Wei originally wanted to stay, but Li Wu asked him to go back. Jixiang Community is very close to here, only a few hundred meters away, and Li Wu and Lin Wei can drive back together, so there is no need to worry about safety.

As usual, Li Wu first asked about all the sales statistics today.

Lin Wei smiled and said: "There are more people in the evening than in the morning, so the sales are also very good. A total of 6.6023 million yuan was sold throughout the day today."

Li Wu nodded, which is equivalent to a net profit of more than one million yuan in one day. However, this is during the event, so the flow of people will naturally be larger, and it will gradually return to normal.

Du Yuan's eyes gleamed. According to the dividend model, 5%, that's almost 100,000 yuan...

At this time, Du Yuan was full of energy! He also forgot about the reward policy that Li Wu just mentioned!

"Mr. Du, do you think the reward policy I just mentioned is a little too high?" Li Wu suddenly asked.

Du Yuan hesitated for a moment and was about to speak when Li Wu smiled and waved his hand.

"Actually, I know it even if Mr. Du doesn't say it. However, Mr. Du, let's talk about this policy again in a year. Then you will know how wise my decision is!"

Lin Wei and Lin Wei returned to Jixiang Community. Lin Wei lived in a suite opposite Li Wu. Lin Wei came over a few days ago and saw such a big apartment. She was a little overwhelmed and felt that it was too big. One person did not need to live in such a big place.

After Li Wu's persuasion, he reluctantly agreed to live there for a while and then move out after finding a suitable house.

It was almost 12 o'clock. After telling Lin Wei to go to work later tomorrow, Li Wu returned to the house, took a shower first, and then fell asleep. He was really exhausted these past few days!

I didn't wake up until nine o'clock the next day. I got up, washed myself, and prepared to go to May. After thinking about it, I came to Lin Wei's door. After knocking for a long time, no one answered. I thought, this girl won't go to work, right?

She came back too late yesterday, and I had already told her to go later.

When they arrived at May Square, Du Yuan and the others were already busy. The shopping mall went to work at 8:30 every day.

Yesterday's event left a lot to be done, including inventory of goods, replenishing shelves, etc.

Seeing that Lin Wei was indeed at work, Li Wu didn't say anything. With such a capable employee, what could the boss say?

After yesterday's craziness, the flow of people today has been significantly reduced. When Li Wu came, there were only dozens of customers buying fresh vegetables. These were residents of Jixiang Community and nearby residents.

Compared with yesterday, the popularity is completely different, but it is normal. It is daytime now, and shopping malls do better business at night. Moreover, the surrounding area is not fully developed yet, so it is impossible to fill it up immediately.

Li Wu is not in a hurry, and he will not make a lot of money immediately by relying on shopping malls.

After yesterday's scene, the local TV station also reported it. Logically speaking, there wouldn't be such a small number of customers.

"Mr. Du, arrange for a few people to make more copies of flyers and advertisements, and continue to promote them in the streets and alleys of Wenping."

Du Yuan was stunned for a moment and asked with a little surprise: "You still want to promote it? Is this... necessary?"

According to Du Yuan's idea, the reputation has been established now, and the next step is to improve service quality and coordinate product prices.

Almost every new store does this, handing out flyers and publishing in newspapers in the early stage, just to make a name for itself, so that it won’t continue later.

Li Wu smiled and said:

“It’s far from enough now. We need to take advantage of the popularity and promote the May Shopping Center to be deeply rooted in the hearts of the people, so that Wenping people will immediately think of coming to May if they want to shop.

At the same time, our discounts can be achieved by applying for a membership card, which can not only lock in customers, but also make money on the membership card."

These are the routines that Li Wu had seen in big shopping malls in later generations. It can be said that he learned and practiced them now.

"Xiaoyun, ask the logistics manager to come over."

Li Wu said to a salesperson next to him, and the girl left in response.

After a while, the logistics manager hurried over and said, "Mr. Li, are you looking for me?"

Li Wu nodded, "Manager Yu, bring a pen and paper. There are some places that need to be added. I'll take notes while I talk to you."

Tap the screen to use advanced tools Tip: You can use left and right keyboard keys to browse between chapters.

You'll Also Like