I Have a Seaside Five-star Hotel
Chapter 636 I treat everyone equally
Chen Jianhai is a narrow-minded person.
No matter whether the other party is rich or poor,
No matter the other person is beautiful or ugly,
No matter the other party's status is high or ordinary.
He treats them all equally, vindictive and petty.
And now,
Although he knew nothing about his colleagues in the National Hotel Industry Association,
However, the difficulties, twists and turns of these days have all been recorded in the small notebook of President Chen’s long life.
Take it out and look through it from time to time.
Always read and always new!
Du Fengyi's heart trembled slightly when she saw Chen Jianhai's murderous expression.
Almost subconsciously, he asked:
"Boss, what are you going to do after getting to know these people?"
Chen Jianhai said quietly:
"Whoever opposes me, I will open a hotel next to him!"
Steal his guests,
Fight for his business,
I hate him all day long!
I asked him not to approve the money for me!
From now on, no one will be allowed to speak loudly to me, hum!
Du Fengyi:......
…
After leaving the president's office, Du Fengyi carried a heavy burden and prepared to go back to the office to write that fateful request.
Fortunately, Chen Jianhai made the reason and amount very clear. He just had to write the request according to the other party's intention, and at most add some color and word order adjustments.
that's all,
When I go to work in the afternoon,
An email sent to the "National Hotel Industry Association" flew out along the network cable of the Nanjiang Coconut Umbrella Hotel Industry Association.
Looking at this email with an uncertain future,
Du Fengyi sighed softly, then clicked on the small cross in the upper right corner of the screen, turned around and walked towards the association's computer room with her notebook.
…
After listening to the reports from the heads of various departments of the association in the morning,
In the afternoon, Chen Jianhai set aside a lot of time to inspect the computer room.
nowadays,
The computer room has become the core department of Nanjiang Coconut Umbrella Hotel Industry Center.
Not only is it responsible for the daily maintenance and operation of the entire association's internal network, it is also responsible for the important work of the association's cross-hotel package bookings.
The results of the inspection were very satisfactory.
Although Du Fengyi did not complete the repair of the water pipes, the floor, walls and circuits of the entire computer room were repaired and adjusted accordingly.
The house also looks much cleaner and tidier than usual.
"Now there is no problem of leakage of electricity and water in the computer room, right?"
Chen Jianhai still asked worriedly.
"There is indeed no water leakage problem in the computer room, but it's hard to say about the office downstairs."
Zhao Xincheng spoke angrily.
As soon as he finished speaking, he received a sharp blow from Du Fengyi!
Chen Jianhai didn't understand what the other party meant.
Looking at Chen Jianhai's confused eyes, Zhao Xincheng walked directly to a water pipe and tapped the newly laid floor tiles with his foot.
“Thank you, Director Du, for your strong support for the work of our information center!”
“The computer room was saved because all the water flowed into it.
Chen Jianhai:? ? ?
Du Fengyi:!
Chen Jianhai walked over curiously and lightly stepped on the floor tile under his feet. …
Walk in and take a look,
Only then did he realize that the tile was not a floor tile at all, but a piece of sand paved with a layer of white paint.
Although this thing can play a role in filling the support, it is not waterproof at all.
Once there is a water leak in this house, the water will flow directly along the sandy ground to
"this……"
Chen Jianhai looked at this operation and didn't know what to say for a moment.
This is really better to prevent than to block, and to block is worse than sparing.
The essence of Dayu's flood control was learned by Du Fengyi!
Although when he left last time, he did hand over the information center of the Coconut Umbrella Hotel Industry Association to Du Fengyi, asking him to protect the center no matter what, and there should be no leakage or electricity leakage.
Problems with machine operation.
But he didn't expect that the other party could come up with such a simple, crude and devoid of virtue method.
"
Chen Jianhai asked with some sympathy.
"be mine!"
Zhao Xincheng's face turned red, and he squeezed out these two words through his teeth.
"It's not Lao Zhao. Didn't you agree when I told you about the transformation before?"
Du Fengyi was anxious.
Obviously the two of them had a good conversation before.
Why did you start complaining when you saw the president?
In the end, it was okay if Du Fengyi didn't say anything, but after he did, Zhao Xincheng's anger suddenly started to rise.
"You only said that you wanted me to cooperate with the maintenance of the computer room. Maybe some wall coverings on my ceiling would fall off,"
"You didn't say my office would turn into a water curtain hole!
"
Du Fengyi was also angry.
"Who knew it was raining so hard in Nanjiang in those days!"
"Besides, didn't I change your office for you?"
Zhao Xincheng cursed angrily: "Change offices..."
"Why don't you divert the water into your office!" "If the cabinets in my office weren't quite strong and waterproof, all the information and files in the information center would be ruined!"
Du Fengjie's expression also became gloomy.
He really didn't expect that the other party would choose to quarrel with him while Chen Jianhai was inspecting.
Taking a deep breath,
Du Fengyi suppressed the gloom in her eyes, with an apology on her face:
"It's true that I didn't think carefully."
"It rained heavily in Nanjiang a few days ago, so I had no choice but to make some changes."
"In this way, I will seize the time to resolve the matter in your office later."
Unexpectedly, facing Du Fengyi's attitude, Zhao Xincheng not only remained unmoved, but instead sneered,
“Hopefully within five years my office will be repaired.”
hiss……
The muscles on Du Fengyi's face twitched slightly. Although he still kept his smile, it was stiff and cold, and there was no smile at all in his eyes.
Zhao Xincheng also looked at Du Fengyi with disdain and indifference,
He looked completely unfazed.
These two people have the wrong aura!
Chen Jianhai watched the tense situation between Du Fengyi and Zhao Xincheng from the side.
In my heart, I wanted to see them scolding each other, preferably fighting, just to join in the fun.
I also thought that these two people should never fucking get together, now that he is the president,
If the two chiefs of his department were to fight, it would be difficult to coordinate a series of tasks in the future. …
"Now the association has difficulties. Let's overcome them first. If you can't, give up my office. You can work in my office."
Chen Jianhai said something to Zhao Xincheng.
He originally wanted to wait until next year after Coconut Umbrella succeeds in attacking the High-end Hotel Industry Association, and then rebuild the entire building.
But after thinking about it, I decided not to talk about this kind of uncertain and vague news about the future.
After all, he didn't know whether his reform method was effective or not.
As soon as these words came out,
The expressions of Zhao Xincheng and Du Fengyi were extremely complicated and wonderful.
At first, when I heard Chen Jianhai asking everyone to overcome difficulties,
Du Fengyi's expression was obviously bright and happy.
This clearly meant that the president stood on his side and let Zhao Xincheng overcome the difficulties on his own.
But in the next sentence, Chen Jianhai said that he would give up his office to Zhao Xincheng, which is extremely unreasonable!
No matter how bad the Coconut Umbrella Hotel Industry Association is, the president’s office is also the best location in the building.
Hearing what Chen Jianhai said, Zhao Xincheng, who had been angry just now, felt a little embarrassed and quickly said:
"No need for president, my current office is quite good and I can sit there."
Chen Jianhai waved his hand directly: "Let's move this afternoon. I don't usually sit in the association. That room is empty."
After saying that, Chen Jianhai was too lazy to argue and discuss an office matter.
He ignored Zhao Xincheng's refusal and asked about the booking website.
Open the background,
Chen Jianhai glanced at the trend of booking data.
Since October, the data trend, which has been slow, is like a swan raising its head in the water and singing to the sky, with momentum going straight upward.
The reviews are even more varied and colorful.
Some people praise the shuttle bus driver’s nice voice.
Some people praise the good environment of the hotel.
Some praised the shore arrangements for being reasonable.
There is also hope to launch new hotel packages.
In addition to these most basic,
All that remains is some comparative evaluation.
Since two or three hotels in the package are sold in a bundle, comparisons will inevitably occur if the same customer stays in the hotels separately within a short period of time.
These "comparative" evaluations are all kinds of.
For example, some compare the number and types of check-in gifts.
There are some breakfast options.
There is something more like afternoon tea.
There are even comparisons of the colors and types of plants in the park, etc.
Because Chen Jianhai had previously issued a death order in the association,
All comments on the official website must be kept truthfully, and no one is allowed to delete comments in the background.
So these reviews are now lying intact on the official website, being watched and analyzed by everyone.
"President, we have dynamically tracked these hotel services and hotel development based on the background evaluation content."
"40% of hotel ratings show an increase in favorability,"
“More than 70% of hotels have made corresponding adjustments to the evaluation content.”
"Customer satisfaction has also increased from 82% at the beginning to 86% currently."
Zhao Xincheng sat in front of the computer, quickly tapped on the keyboard with both hands, and then called up a piece of data.
Chen Jianhai looked at the data on the screen and said:...
"How did you get this data? Is it accurate?"
"The accuracy rate can reach 95%." Liu Fuhou added promptly from the side.
"We have adopted a flexible research method that combines online and offline. In addition to analyzing and recording the changes in the evaluation content online, we will assign several groups of staff to conduct on-site inspections at 54 hotels every week to compare the evaluation content with the actual changes in the hotels. After verification and inspection, these data were finally obtained.”
Chen Jianhai raised his eyebrows in disbelief.
He originally only wanted to let the evaluation on the association's official website play a supervisory role, so that those hotels can properly receive guests who have booked rooms.
Unexpectedly, this evaluation has become a channel for hotels to find each other's shortcomings and continuously adjust and improve.
Pretty good...hahahahaha
really not bad!
Well done!
Take a look at our hotels in Nanjiang. I don’t need to provide ideas or opinions.
People themselves know how to find directions and channels for improvement.
Not like those people from Zaomen!
I just have a bunch of big and small problems with my hotel, but I still don’t know how to fix them myself. I have to bring them up at the meeting before I can take action.
Just as he was thinking about it, Chen Jianhai suddenly came to his senses and stopped himself from comparing thoughts and ridiculing.
Both Zaomen and Nanjiang are now their own associations.
The two are in a relationship where both prosper and suffer.
To scold the association is to scold him.
The association is bullshit, which means the president is even more bullshit.
After leaving the computer room with great satisfaction, Chen Jianhai looked at Liu Fuhou beside him.
"Did you come up with the dynamic management and data statistics of hotel reviews?"
Liu Fuhou nodded modestly.
"It's pretty good." Chen Jianhai nodded happily.
Maybe it's because my life is good,
The secretaries-general of both associations are good people. Not only are they very down-to-earth, but their work abilities are also quite good.
It saves a lot of effort in my work.
"How are your feet? I see that you don't seem to be able to walk very well."
Chen Jianhai lowered his head and glanced at Liu Fuhou's feet.
"The cast has been removed, and the doctor said I can get used to it by walking a small amount for short distances, but I can't do strenuous exercise."
Liu Fuhou spoke truthfully.
"Because of my feet... I didn't do the hotel's field research myself."
"Actually, I should go in person."
Liu Fuhou's expression was a little helpless.
"It doesn't matter, just have a rough number."
Chen Jianhai waved his hand indifferently.
To be honest, he wasn't too interested in precise figures for specific hotel improvements;
What he wants to know and see most is that these hotels can take the initiative to discover their own shortcomings and improve them.
If this is the current trend in hotel development in Nanjiang, then there is hope for hotels next to this blue sea!
"Did I add a lot of work to you after I took office?"
Chen Jianhai suddenly spoke half jokingly and half seriously.
Chen Jianhai knows the current number of employees in the association.
In addition to those in the information center who are always looking at the data and official website backend, as well as those in various departments in the office,
There are only a limited number of people left who can flexibly go to the hotel to inspect and come back to compile information and data.
Although Liu Fuhou said that the association is divided into several groups of employees to inspect hotels every week,
But this is definitely a big project,
Week by week, the work tasks are definitely not small.
Liu Fuhou said truthfully: "To be honest, yes."
"But we'd love to do it!"
Liu Fuhou's eyes shone brightly,
"Although I am a little busy now, everything I do is meaningful."
"In the past, associations and hotels were like two units that were forced to hang together. Each other felt that the other had nothing to do with them."
“But now, I really have the experience that the association and the hotel cooperate with each other, complement each other, and make progress for each other.”
"I cherish this experience, and so do everyone."
"Although I am tired, I feel very happy."
Liu Fuhou said it sincerely.
Chen Jianhai was a little moved by his secretary-general.
"Okay, I'm relieved with your words."
Chen Jianhai couldn't help but patted Liu Fuhou on the shoulder and said:
"I'll arrange some work for you later."
Liu Fuhou:...? ? ? !
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