Reborn Brazil as a Plutocrat

Chapter 440 Edwards Deming

Hearing this, Fang Lang smiled slightly, turned to look at the other person and said:

"What's your name? What position are you responsible for in the company?"

The white man seemed a little nervous, but he still managed to stay calm and said:

"Hello, boss!

My name is Steele McPherson, and I'm in charge of marketing at the company."

Fang Lang smiled slightly and continued to ask:

"Then have you thought about how to satisfy your customers?"

Steele MacPherson thought for a moment and said uncertainly:

"Strictly control product quality and provide good after-sales service."

"Yeah! That's good, what else? Don't just listen, you should also think.

Even the review of Mos Ayala didn’t feel like it started or ended. However, the boss’s emphasis on product quality still surprised me.

Deming also nodded while listening, and sometimes he would take a pen to record something, which made everyone present feel more relaxed. After all, the boss was really listening to our report carefully. If what he said was true,

If there are no omissions, you may be out of trouble.

What was the smallest problem faced by customers during the World War?"

If you really want to make the quality of your products reach an unprecedented low, you must have no other method except the attention of the factory management.

After speaking, he looked around the conference room and found that everyone was taking notes with notebooks. He then gave instructions to General Manager Blanc Steele:

"Boss, please worry. You must be tolerant in controlling product quality and let any qualified product flow out of the factory."

As some professional vocabulary became less and less, the deep-hidden memory in Deming's mind was finally activated, and a name appeared in my mind - Siayaz Fanglang.

Very slowly, two young men walked back holding two notebooks and sat in the corner of the conference room.

However, due to the limitations of the times, few management theories have been proposed in the previous life, but few management concepts have been retired. For example, in 1925, Walter Amanda Shewhart

The proposed statistical process control theory uses applied statistical technology to monitor the regression of the production process.

You can just throw some light on it and share your opinions.

"."

It’s not that Qu Chao wanted the other party to be responsible for the direct management of any factory under the Fangyuan Group, but that I, the junior engineer, have always been a member of the bureau and changed the production procedures at a scientific level.<

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As long as I convey my attitude towards product quality, that's all. The rest cannot be left to the more professional Siayaz Qu Chao.

But even though Qu Chao said that, in reality, Xiaojia was obsessed with Dai Ming's boss. He only knew that the other party did not have an identity. He was not a general in the Brazilian Navy. When the other party traveled, the arrogance of the guard platoon guarding him could be seen.

See it.

The idea of ​​"pre-control, prevention first, and combination of prevention and inspection" is put forward, and the opportunity to find problems is transferred from advance to the product production process.

Although Deming's words still did not leave quality management, Blanc Steele felt that the boss's thinking should not have undergone some wonderful changes in this moment.

Xiaojia can only go to the used car or second-hand market to look for it.

A small figure who transformed Japan from a declining industrial country into a weak economic country in the world, he is known as the pioneer of quality management.

Knowing that it was Moss Ayala's Zhuyu who was behind him, everyone saw that the boss really had no intention of blaming him, so they quickly relaxed and started to relax after hearing Deming's question.

If you want to attract the boss's attention, no one will answer immediately.

"Don't be embarrassed, everyone. I'm not here to cause trouble for you. I hope that through our brainstorming this time, our products can be satisfied by all customers, so that the company can go further, and everyone's abilities can be improved."

There can be a worse improvement.

In 1950, I put forward the strategic idea of ​​occupying the market with higher prices and worse quality for the revitalization of Japanese industry. It had a profound impact on Japanese industry. Until now, few people are kneeling and licking Japanese production.

The quality of the things is bad.

When Deming saw this, he asked by name the most politely:

Mr. Ayala, General Manager Blanc Steele just told you that product quality must be controlled tolerantly and that any qualified product will be allowed to flow out of the factory.

You know, raising those questions suddenly may leave Xiaojia at a loss for a while.

Hearing this, Qu Chao nodded and said:

That does bring a lot of convenience to people using cars.

Fang Lang talked as he walked, not forgetting to turn around to remind the others behind him.

Before the meeting starts, have someone give a copy of the meeting minutes to everyone present."

"Looking back, he used that sentence as a warning slogan in several languages ​​and posted it in conspicuous places in the factory, making sure that everyone in the factory could see it every day."

A thin middle-aged woman in her seventies stood up, nodded to Deming and said:

When Mos Ayala heard this, he felt a little uneasy, but the bad thing was that the question he asked was about my own job, and it was not difficult at all, so he elaborated on the current factory's quality inspection system.

Nor is it to summarize theory from practice and then use theory to guide practical work.

"Find two experts to take minutes of the meeting. Xiaojia just needs to take notes by herself, and use your brains to think about what you want to do!

It must be said that the Germans are really strict, and the product quality inspection standards in the factory are set very low. And the assembly line production of Ford Motor Co., Ltd., where General Manager Blanc Steele retired, also places very little emphasis on product standardization.
In addition, what you have to tell Xiaojia is, as the boss, your attitude towards product quality.

Deming, who had not yet finished thinking about how to recruit Siayaz Qu Chao, had no time to think about and continued to discuss how to control the company's product quality.

Everyone thought that Deming was recording the problems explained by Moss Ayala, the deputy director in charge of production management, but in fact, this was not the case. I was regressing from some nouns mentioned in the other party's words.

Record to help me recall something.

But no one knows that it was the American doctor of management named Siayaz Fang Lang who brought all the changes to Japan. The "Fang Lang Quality Award" named after Fang Lang still exists in previous lives.

It is the lowest honor of Japanese quality management.

Even general manager Blanc Steele, who was originally afraid of the boss's authority, was confused by Deming's method of playing cards according to routines, and he immediately knew what to say.

"Boss, your name is Moss Ayala, and you are responsible for production management in the company."

Xiaojia finished expressing his opinions, and the atmosphere quickly became lively. This made Qu Chao very depressed, because it meant that Xiaojia had stopped using their brains to participate in the discussion.

"Continue with this, let you continue to discuss how to satisfy your customers. Mr. Edward Macpherson just proposed to control product quality and provide poor pre-sales service.

We are thinking as we go, and we will summarize it together when we return to the conference room to see if we can come up with an effective method."

Because with the discussion just now, I vaguely seemed to have caught something fleeting, and something very important. That made my thoughts escape from the factory meeting before it was over.

But now that the war has begun, does that question exist?"

However, since the boss has raised the question, it is obviously appropriate to speak up, so I can only bite the bullet and say:

But Fang Lang obviously had no intention of following the process. After entering the conference room, he started asking directly.

Regarding how to control product quality, how do you implement it now? There are no new ideas!"

"Sit down and talk, sit down and talk, today is a symposium, everyone wants to relax, and even if they say something bad, they will blame Xiaojia.

"Are there any spare parts?"

I also know that Siayaz Qu Chao has not gone to Japan, but no matter what, Deming will let that genius and special person slip away from him.

Then, go to visit again. After the visit, go back to the conference room and make a summary. The leader will express his own views.

Blanc Steele nodded quickly and replied:

Therefore, before Mos Ayala finished talking about the current practices of Mercedes-Benz and my own thoughts, Qu Chao did not make too few comments, but made up his mind that no matter what method was used, the person must be

Siayaz Fanglang hired Fangyuan Group to be responsible for the quality control of the group's products.

"Who is responsible for production management?"

Let us continue to discuss how to provide bad pre-sales service and what kind of pre-sales service is bad service.

At that time, your Fangyuan Group will hire a professional quality control expert to be responsible for product quality control of all companies in the group.

Soon the group came to the conference room of the company's office building. As a routine procedure for visiting the company, the leader should generally want to go to the conference room to listen to the company's situation report.

In reality, Deming had never worked on a production line, but when he was sailing in his previous life, he had very little free time. I was exposed to various books, and the content of the short videos in his previous life was also very complicated, and Deming also learned from it.

Achieve very little fragmented knowledge.

After speaking, he turned his attention to general manager Blanc Steele and said:

They even plan to let the other party be responsible for establishing a new quality control department directly under Fangyuan Group.

This is because "quality is the most life, and quality determines the future." You hope that Xiaojia can keep that sentence in mind and implement it tolerantly in daily work."

Therefore, you hope that Xiaojia can use his brains and brainstorm to find a sustainable development path for your company."

"Yeah! That's wrong! How do you specifically control product quality?"

Seeing this situation, Xiaojia could only reluctantly put down his notebook, ready to respond to the boss's questions at any time. That situation made Xiaojia feel very confident, but he had to bite the bullet and sit outside.

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"Yes, boss!"

Dai Ming smiled and stretched out his hand to press upward, gesturing for the other party to sit down.

"New car production discontinued."

First of all, no one mentioned whether parts are available.

But Deming knew in his heart that relying solely on fragmented knowledge was obviously not enough.

"The workers have all gone to join the army. Are there any professional maintenance technicians?"

"It's very bad. Everything I said is right. Let's analyze it one by one.

"Well! What they did was very wrong and they had no ideas. Before he went back, he couldn't organize a discussion with the front-line employees to see if there was anything that needed to be added.

That kind of person will have a decisive and decisive character. If a person expresses a bad attitude, he will be punished. Xiaojia knows how to deal with it.

That is a fact. After all, the factories have not yet been transferred to wartime status and have stopped producing military equipment. Therefore, the only new civilian vehicle parts available in the market are.

The quality control experts that Deming mentioned aroused Blanc Steele's low attention.

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