reborn industrial empire
Chapter 712 troubles (1)
In the past two years, as the number of cars in China has increased, various news has begun to emerge one after another. In the past, everyone was superstitious about Mercedes-Benz and BMW.
Because in everyone's opinion, they are a world-famous brand product, and they are made in Germany, which has the best manufacturing technology in the world. Their reputation is guaranteed, and their cars must have few minor problems and good quality.
But later, especially after experiencing the rapid expansion and impact of the automobile market in recent years, everyone discovered that this was not the case.
Mercedes-Benz also suffered from spontaneous combustion, and BMW also had problems such as brake failure and oil leakage. Not to mention Audi, another well-known luxury brand in Germany.
The original 1.8t and 2.4t models of the old Audi had frequent accidents when it came to engine problems. But anyone who has driven these two cars knows that if these two cars burn oil, they will still
As a minor matter, the most frightening thing about these two cars is the engine cylinder problem.
There were no problems after driving for a while at the beginning, and the driver was still complacent. The four-ring brand we bought was tough enough. Not only did it protect our reputation, the quality of the car was also just right.
But once the warranty period is over, they will find that the performance of the car does not seem to be so reliable, especially for car enthusiasts in the north. When they get up in the morning to warm up the car in winter, once the ignition is started, when they hear the car's
When the engine makes a clicking sound, you will immediately feel your heart pounding!
Because if the fire can be started next, it will be easy to handle, which means you only need to clean the throttle valve.
But if the ignition fails next, then I can only say congratulations, you have been hit. The only way to repair it is to call a 4S tow truck and tow the car to the 4S shop, and then most likely, they will tell you.
If you have a cylinder problem, you need to replace the assembly. If you don't pay 140,000 yuan for an engine, you will be sorry for your car.
If it's a public car, it's easy. After all, the employer can reimburse it, but if it's a private car, it's all about crying.
After the market has expanded dramatically in the past two years and entered the fast lane of rapid growth, many car consumers have encountered the problem of uninsured brand-name cars.
Problems with famous cars and luxury cars occur frequently, and you can often see them on TV. There are sitcoms where someone uses a bullock cart to drag a Mercedes-Benz, BMW, or Audi to a 4S shop to seek justice.
But for Huayang Dynamics, such a situation has never happened before.
First of all, Huayang Power is very strict in its company system, especially when it comes to product quality inspection. All products that leave the factory need to go through dozens of inspections, large and small.
Moreover, as early as the beginning of the establishment of the factory, Mr. Jin repeatedly emphasized quality issues at the company's high-level meetings and staff meetings.
He has mentioned many times that he will never allow the attitude of other automobile manufacturing companies, which is just fine, to appear on the production line of Huayang Power. Once this phenomenon is discovered, it must be severely punished.
The company that Huayang Dynamics provides to its employees is high enough, but you employees must be absolutely worthy of the salary you receive from the company. If anyone ruins the company's brand, the company will never be polite to him.
After so many years of cultivation and strict control, Huayang Power's product quality problems have always been at the forefront of products of the same level in the country. Problems such as inadequate assembly and numerous minor defects will never occur in Huayang Power.
on the product.
When Jin Xiaoqiang set up the factory, he regarded the quality of the company's products as a top priority. In his opinion, Huayang Power had just started and if they wanted to gain a foothold in the market, they hoped to win over consumers.
If you want approval, you must show convincing results, that is, the quality of your products must be excellent.
Otherwise, the quality of your products will not be adequate. No matter how high the technical content of your product is and how low the price is, no consumers will be willing to pay for it.
Look at other Japanese products, why can they gain a foothold in the United States and even around the world? Are they recognized by consumers around the world?
As for German products, they are kings in their own country and China, but their sales volume is not large in other markets around the world?
Isn’t it just because of quality issues?
In fact, many Chinese people have a misunderstanding, that is, German products are European products, and their quality is good, at least much better than Japanese products.
But in fact? Anyone who has driven a Santana, Jetta, Golf or Polo will know that this is not the case.
The technological content of German products may be a little higher than that of Japanese products, but in terms of quality and reliability, they are indeed not even inferior to Japanese products.
For example, there are abnormal noises in the cockpit, the glove box is not closed tightly, or the rear taillights are often broken, etc. These are not big problems, but because of these small things, you have to go to the 4S shop frequently, which can seriously affect the driver's safety.
In the mood.
Many consumers often buy domestic cars with such minor problems, and those who buy American cars also encounter such minor problems. But what they don’t know is that the same minor problems are found in German cars.
There are quite a few.
In fact, although Jin Xiaoqiang did not want to admit it in his heart, he had to admit that the Japanese were indeed the best in terms of quality and reliability. Everyone knew that Japanese cars had thin skins and large fillings, but they had few minor problems.
!
No matter what consumer, I am afraid that after buying a car, they are not willing to go to the 4S shop every three days to repair some minor problems, right?
This is also the main reason why Japanese cars are so popular around the world.
Therefore, as early as the beginning of the establishment of the factory, Huayang Power has always used Japanese car companies as the benchmark in terms of quality control. Jin Xiaoqiang even used Naruto Shinyuki's relationship to obtain Japanese cars from Japanese car companies.
In the manufacturing company, several experts in quality management were poached and asked them to formulate a series of quality management regulations for Huayang Power.
Then, within the company, after going through experiments and experiences, it summarizes its own set of quality management regulations and strictly implements them.
Therefore, this is also the main reason why Huayang Power's products have gained a firm foothold in the market and are very popular among consumers in the past two years.
It has high technical content, low price, beautiful appearance, reliable quality and few minor problems. And the most important thing is that Huayang Power is currently the first and only company in the country that dares to provide three guarantees for its products.
Serving automobile manufacturing companies.
Therefore, in the past two years, although Huayang Power's products have become popular in the market, they have never encountered any problems in terms of quality.
Even demanding consumers don't have much to say when faced with Huayang Power's major policies and their three-guarantee service. After all, there are not many conscientious Chinese companies like Huayang Power now.
No one is perfect. In the past few years, Huayang Power has sold more than three million cars nationwide. Although their product quality control has always been very strict, there is no guarantee that the products they leave the factory will definitely be 100% perfect.
1/100th quality product.
In the past few years, they have successively recycled about a hundred vehicles with quality problems. They are certainly fulfilling their three-guarantee commitment, so at this point, the majority of consumers are still very satisfied.
Therefore, it may be common for other brands to drive directly to the door to cause trouble like today, but for Huayang Power, it is definitely rare.
As for the experience of Fengyuan 4S store, Sun Guoliang immediately understood after seeing such a scene. It seemed that someone must have instigated these people to cause trouble.
After all, Huayang Power definitely has its own set of procedures for recycling vehicles with quality problems, that is, if a customer purchases a vehicle with quality problems.
If it is a minor problem, they can go to the 4S store for free maintenance, replacement parts, or repairs. If there is a major fault, especially about the powertrain, such as the engine or transmission, then they can go to the 4S store to request it.
Return or exchange for a brand new vehicle.
Therefore, if ordinary customers encounter such a problem, they will definitely contact the 4S store first to discuss how to solve the problem. After all, Huayang Dynamics has made a promise to consumers, so the majority of consumers have a deep understanding of this company.
Also very confident.
But for things like today, these people didn't ask our 4S store to explain what was going on, so they just got several Eado cars that had been in car accidents from nowhere to block the door. The problem here is huge.
There are just too many.
And as an old man who has worked in a 4S store for many years, Sun Guoliang felt confident when he saw the so-called 'car owners' standing next to the accident vehicles outside. These people were not the so-called 'car owners' at all.
Because there were several gangsters in this area that he knew personally.
In the past, I had dined with a few of them because of some things, but today they came to make trouble, and there was something very fishy about it.
Sun Guoliang rolled his eyes, walked out of the 4S lobby, came to the several accident vehicles blocking the entrance of the 4S store, and asked the 'car owners' among them who he thought he had contacted before.
"Hey! Isn't this Brother Wang? Why are you free to come to my place today? What's wrong with you? Go into the room and say, is there anything to discuss?"
Sun Guoliang thought that he was acquainted with this second brother Wang at least. This man had to give him some face no matter what. As long as he entered the room and asked him what was going on, this matter might be easy to solve!
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