Super Game Empire

The non-governmental organization "Three Reds of Death Alliance" has a strong team of attorneys. After receiving huge legal fees, they sent out elite troops and quickly investigated the quality issues of Microsoft's x-wave x360. After collecting evidence, they were able to

After crucifying the evidence, a lawsuit filed filed against Microsoft.?

Although these legal teams are not in the same place, their demands are quite unified. The first is that Microsoft must admit product quality problems and support unconditional returns, the second is to bear all litigation costs, and the third is a public apology.

They have no other requirements such as additional compensation, lost work pay, etc. They only have these three requirements: neither be humble nor arrogant, nor fear authority, nor follow the crowd.

All plaintiffs and witnesses are willing to appear in court to litigate, and the costs of hiring lawyers are borne by the non-governmental organization "Three Reds of Death Alliance". This non-governmental organization has received support from the foundation under the International Consumers Association. It is rumored that there are at least several thousand people.

With a sponsorship of 10,000 US dollars, there is even enough money left to pay for the plaintiff and witnesses' time spent in court. Of course, if they win the case, these costs will be claimed from Microsoft.

At this time, Microsoft was quite passive. It received lawsuits in seven places around the world at the same time. This forced their team of lawyers to divide into seven teams to deal with them one by one. The laws and regulations in each place were different, and Microsoft was sued in each place.

The grounds and evidence for the lawsuit were also different. Microsoft was exhausted, and its legal team of hundreds of people had to be divided into multiple teams and travel to various parts of the world.

First, they tried to settle out of court, but Microsoft found that it was possible to settle out of court, that is, they had to meet their conditions, return goods and bear attorney fees. It was easy to solve the problem with the money. But a public apology made Microsoft feel embarrassed. The plaintiff

I think ordinary small newspapers are not enough. The apology letter must be published in national newspapers, TV and radio stations, and the official Microsoft website.

The content of this apology letter is not directed at these plaintiffs, but is a public apology letter directed at the 1 million x-wave x360 users around the world. Microsoft wants to apologize to everyone for providing inferior products to consumers.

At the beginning, Microsoft stated that it was determined not to accept this condition. They denied that the three-red crash was a hardware design defect. Their legal team cited a lot of evidence to prove that if the x-wave x360 is used normally and safely, it is absolutely impossible to crash. Those who appeared

Faulty consoles are caused by improper use by players, and most of them are due to external reasons, such as unstable voltage in India.

They cannot admit their mistakes. If they do admit it, they will slap themselves in the face. The wave of 1 million user returns will swamp Microsoft, so they can only rely on their years of litigation experience to give it a try. If they win,

Everything is safe. If you lose, no matter how bad you are, it won't be any worse.

However, Microsoft's attitude towards settling out of court angered the leaders of the "Three Reds of Death Alliance". They publicly stated: "Microsoft is deceiving itself. This is shirking responsibility. Our alliance decided to abandon the out-of-court settlement and directly negotiate with Microsoft."

Take it to court!"

Microsoft is very experienced in dealing with this type of incident. There are more companies filing lawsuits against Microsoft every year. Although Microsoft has lost and won, they have never compromised. Even if they lose, Microsoft has money to pay compensation, but as long as they win

, the plaintiff will basically be delayed for more than half a year, and the high legal fees and litigation costs will drag the plaintiff into misery, or even bankruptcy, and the loss outweighs the gain.

This is also a common method used by Microsoft to intimidate plaintiffs. In this world, if anyone wants to sue Microsoft, they will have to bear the tragic end of being dragged to death. Microsoft has always been a ruthless company.

But this time their opponent is different. The "Three Reds of Death Alliance" is very smart. They have collected various paper evidence, audio recording evidence, physical evidence, and invited an international and impartial appraisal agency to conduct a technical appraisal of the x-wave x360.

They did not ask for too much compensation from Microsoft, and the team of lawyers they chose were small but sophisticated. The total litigation costs in half a year may not exceed 5 million US dollars, but they opened up media relations, notified TV stations, guided public opinion, and made a big fuss.

In fact, the alliance spent at least 30 million!

By the time Microsoft realized this, it was already too late.

After 315 International Consumer Rights Day, until April 1st, the sales volume of xwave x360 only increased by 10,000 units. After more and more consumers heard about this incident, they also discovered three things when they went home.

Red Death phenomenon.

Instead of embarrassing the local Microsoft after-sales technical service department, they joined the "Three Reds of Death Alliance" and submitted evidence of their own victimization to the alliance. With collective strength, they let professionals, street lawyers, and legal experts

The litigants fight against Microsoft, the largest IT company in the world, on their behalf!

"We have decided to withdraw from the Microsoft Technology Alliance and no longer provide technical support and after-sales services for Microsoft x-wave x360."

On April Fool's Day, April 1, 2004, Jeff, the head of Micro Intelligence Company in London, expressed his attitude to reporters from BBC TV and the British Guardian: "As early as February, our Crosmart asked Microsoft for technology on the three red issues.

Support, but it is a pity that they are just perfunctory with us. These requests are like falling into the sea without any response. We have decided to quit and no longer repair these hosts that have experienced triple red crashes. This is not only a waste of time and money, because even if we repair it

Finally, we cannot promise consumers the results of repairs!”

Guardian reporter Simon Ross asked: "Excuse me, looking at this issue from the perspective of your technicians, is the triple red crash caused by improper operation of the players, or is it a quality issue with the console itself?"

Jeff said categorically: "It is obvious that this is a motherboard design flaw in the x-wave

.”

Micro Intelligence is the largest technical service center of Microsoft in the UK. Their betrayal made Microsoft executives furious. At the same time, Microsoft once again faced an extremely dangerous situation. Their internal camp was undergoing fission. More and more partners have said that they have suspended repairs due to problems.

For the x-wave x360, they have to wait for Microsoft to come up with an official solution!

On April 4, the Microsoft lawsuit in three countries, the United Kingdom, the United States, and Finland, was opened. The first trial did not result in any results. However, the strength and arrogance of the Microsoft lawyer delegation, as well as their unrepentant attitude, deeply angered those who paid attention to the matter.

Ordinary people.

But Microsoft itself feels very aggrieved because they have no way to defeat the plaintiff, the "Three Red Alliance of Death", and they have to spend huge resources to try to restore the defeat, and they have to use force.

On April 8, lawsuits were held in four countries: India, Brazil, South Korea, and South Africa. Microsoft was not as tough as the first time, but they still refused to admit their mistakes.

From the beginning to the end, it was impossible for Microsoft to accept the demands of the "Three Reds of Death Alliance". Even if they privately offered to pay the alliance millions in compensation, the representatives of the alliance did not even look at these conditions.

The members of the alliance are all social elites. Those who come out to deal with Microsoft are veterans who have been in the lawyer, accounting, and financial circles for a long time. They can be called street lawyers. The composition of these people is also very strange. Someone has made a fortune.

They are paid to do things. The secretary-general of the alliance is strong and mysterious. These people whose identities are disclosed have only one unspeakable purpose, which is to make x-wave x360 bad.

On April 15, the U.S. District Court in New York held a hearing for the second time. This time Microsoft relented, but they objected to the plaintiff's claim and hoped that the plaintiff could cancel the public apology. This suggestion was rejected by the plaintiff's attorney on the spot.

The judge ruled that Microsoft lost the lawsuit and implemented compensation procedures to the New York plaintiff.

As soon as the verdict came out, the whole world was in an uproar. This was really a slap in the face to Microsoft!

Microsoft has lost even in its home base, the United States. The plaintiff team in the New York District Court represents more than 16,000 players. Such a large number of plaintiffs makes the judge have to be cautious. There is no doubt that Microsoft will lose the case. Microsoft has to do what they want for themselves.

Pay the price for your sin!

When media outlets around the world began relaying the news, real chaos broke out.

"There are only three game platforms in the world, the DC series of China Longteng Entertainment Games, the PS series of Japan's Newsonic, and the Microsoft X-wave X series. The defective rate of the first two is far less than 0.5%, while the Microsoft

x360 received more than 200,000 complaints due to quality issues! Microsoft sold 103

Tens of thousands of XWave x360s have been installed, and it can be seen from the repair records collected from all over the world that the defective rate of this console is as high as over 20%, and this does not include new players who have just bought the console and have not yet experienced the Three Red Crashes!"

——The famous American statistical consulting company Downhill released this report, which almost burned Microsoft to death.

Only then did the general public know that Microsoft's x-wave x360 turned out to be such a game console that is simply impossible to look at. With such a high repair rate, can it still be played?

This report ignited a fire. At least 400,000 x-wave x360 users, including members of the "Three Reds of Death Alliance", filed return applications to Microsoft. These electronic products are all within the warranty period. Judging from the judgment of the U.S. District Court in New York

, this shows that the three-red crash is a quality problem, and Microsoft must unconditionally agree to return it.

The number of returns of more than 400,000, although it is only one or two billion, has an unparalleled impact. In addition to the complete stink of Microsoft's x-wave x360, Microsoft's stock has once again continued to fall.

Software companies in the IT industry have gradually developed a bad image of poor quality, arrogant attitudes, and unrepentance.

In the end, Microsoft could not escape the fate of publicly apologizing to x-wave x360 players around the world. Well-known TV stations in many countries such as ABC, BBC, France 1, NHK, etc. all published Microsoft's apology statement, and Microsoft officials also posted a letter of apology.

, lasts for one week.

Global x-wave x360 players won a big victory! (To be continued...)