Super Game Empire
Chapter 887 Microsoft wants to cover up
"It's my problem. I am the head of the game department. All orders are given by me. The test time I gave them is very short. Due to pressure, the test department neglected this extreme test..."
Robbie looked like a dead pig who was not afraid of boiling water, but he used a little trick. He did not mention the test result with a 98% pass rate. This hint that there was another person present who understood it.
, that is James.[
James was very touched. Although he followed Robbie's instructions and deliberately ignored the bug in the extreme test, it was also related to the fact that he believed that there would be no fatal problem. He wrongly estimated the impact of the bug and signed.
It was him, and he was the one who handled it. If he really needs to be held accountable, it is also his responsibility as the director of the hardware R&D department.
If Robbie takes over such a big deal, he will definitely be under double pressure from the chairman and CEO. James is relieved, but Robbie is likely to become a victim.
"Enough!" Steve Ballmer scolded: "Is it time for accountability? If you are held accountable, none of you will be able to escape. The entire game department will be cut off! Is there any solution now? Damn it.
Sanhong has made us the defendants!"
Robbie and James' faces turned pale. They only knew that the product complaint rate was extremely high, and the company had become a defendant because of this problem. They also heard about it now.
Steve said bitterly: "Although this is not the first time that Microsoft has become a defendant, it will be very embarrassing for us to become a defendant in India!"
The United States is a major immigrant-receiving country, and China and India are even major immigrant-sending countries. In India, a considerable number of men are engaged in the IT industry. 12% of Microsoft's employees are Indians. Microsoft's Indian R&D center in New Delhi employs thousands of people.
, they have a particularly good reputation in India. Indians are proud to work at Microsoft.
Now the Indians have taken it to court. Isn't this a slap in the face to Microsoft?
At this time, Garnett, the chief analyst of the think tank, came in. He said with a gloomy face: "The situation may have changed. The one who supports the Indian to sue us is Bombay Reid Law Firm. They are very famous in the local area. This case
It's likely to cause a big fuss!"
Bill Gates made an immediate decision: "Steve, you take charge of this matter personally and negotiate with the other party first. It is best to reach an out-of-court settlement. Robbie, I will give you one last chance. I will see you within 3 days."
Solution!”
Everyone responded and went about their business.
Robbie and James returned to the Hardware Research Institute. They left the others alone, closed the door, and told their secretary not to disturb anyone.
"Robbie, I think..."
James had just started, but Robbie interrupted him with a smile and waved his hand. Then he walked to the coffee machine and took out two cans of drinks: "What flavor do you want to drink? Relax James, let's talk about something else. You
Do you think the reason for that surge protection outlet is good?”
James chose a can of Pepsi and smiled bitterly: "This reason can only deceive laymen. Surge protectors can only prevent power surges. It cannot control power peaks. Its working principle is to use current-limiting diodes to limit the throughput of protection.
The current amount of the device. India is a very special place. The voltage in each state is different, mainly between 200v-240v. The voltage is unstable, and almost every electrical appliance must be equipped with a voltage regulator. This really makes our host very
It’s hard to adapt.”
India is a strange country. The power supply is extremely unstable. Different states can produce different voltages. If the x-wave x360 is connected to a surge protector, if the normal current is 15 A, the maximum current limiting diode of the surge protector
The value must be more than 17 amps
If it exceeds 17 amps, the protector will trip, which is equivalent to powering off the x-wave
, it’s strange that xwave x360 is not too hot!
"Also, the surge protector cannot control the operating current of the x-wave x360. This should be the responsibility of the power adapter, and I am very sure that our power adapter cannot control it."
After James said this, a look of decadence immediately appeared on his face. This is a hardware design flaw of the x-wave x360. The GPU energy consumption of the Canadian Leifeng graphics card production company is too great. Long-term overheating will cause the entire circuit to collapse.
, they only confirmed it now!
"You mean, if we want to change, we have to completely replace the entire system?" Robbie asked meaningfully.
James nodded with a painful expression: "GPU, integrated circuit welding process, lead-free production process, even the chassis exhaust vent..."
"Fuck the whole process, it's all bullshit! James, do you think we can stop now? 1 million sales, we just exceeded 1 million x-wave x360 sales! You know what a big deal this is going to be
A huge number? How high will the repair rate be? 5%, 10%, or 20%?" Robbie suddenly cursed, making James startled, and these numbers are so astonishing, 20%, my God, this is him
Unthinkable!
James said in horror: "No, it's definitely not as bad as you think. I can guarantee that the failure rate cannot reach 20%..."
"Can you guarantee that? You said this four months ago!" Robbie almost pointed at his nose and cursed.
Like a punctured balloon, James was deflated. What else could he guarantee?
Wrong, everything was wrong. One million units of the X-wave x360 with fatal design flaws had a turnover of more than 400 million US dollars. He personally could not bear such a huge responsibility.
"Robbie...do you have any good ideas?" James asked weakly.
Robbie suddenly laughed: "How about we have dinner together after get off work?"
…
London, England, located on Regent Street, a bustling street in London, on the 28th floor of the Taylor Wealth Center office building, there is a long queue at the entrance of Cromart, a micro-intelligent company. Each young man is holding an X-wave x360 packed in a packaging box.
, they complained and cursed to each other, and the voices of several excited young men even reached the safety passage, making other company employees upstairs and downstairs smoking in the safety passage laugh secretly.
"Shit! When I'm playing Halo, it only takes ten minutes for it to get really laggy, the framerate drops, the console beeps, and the hard drive lights flash like crazy!"
"That's right, brother! The same is true for me. My girlfriend suggested that I take out an electric fan and blow it on this damn white box, but I firmly object to this. This is an x-wave x360, not an electric oven, unless Microsoft replaces it.
I pay for the electric fan and the electricity bill, otherwise I have no choice but to trouble them!"
"Aha~ We are all in the same boat! I have the urge to disassemble the casing to dissipate heat, but they said that if anyone breaks the seal, they will void the warranty!"
"Bitch bitch rules!"
"Shit bully terms!"
The players were filled with indignation, and the voices of condemnation became louder and louder. The reception staff of Micro Intelligence Company were sweating and busy, registering every player in line, and had to endure the harsh scoldings from the players, while also smiling to comfort them when they were injured.
Every employee feels aggrieved.
Several middle-aged men in suits walked in from the outside, looking gloomily at the repair machines that had been lined up outside the corridor. The leader's brows were deeply furrowed. He was Jeff Cote, the head of the Micro Intelligence Company.
In the office, Jeff asked: "Tim, have you received a reply to the technical assistance letter you sent to Microsoft?"
The tall Tim shook his head and replied: "No, Microsoft suggested that we clean up the dust, find welding points, replace burned out components, and expand the air vents. We are doing all of these, and they don't have any new suggestions."
The disgust was obvious on Jeff's face: "Shet! Why are we wiping Microsoft's butt when they do shit? Tell them that if they don't have a complete solution, we will refuse the warranty!"
Everyone felt that Jeff's decision was a bit cruel, but they didn't know that someone had contacted him a few days ago and promised quite a lot of benefits in private. Jeff was definitely not acting impulsively.
On March 15th, International Consumer Rights Day, the International Consumers Union organized a conference. Members from UNESCO, United Nations Children’s Fund, Consumer Advisory Committee and other organizations reviewed the international consumer rights and interests of the previous year.
Protection status, development trends, new member approval, and criticism of companies with bad nature will all be announced on this day.
This year, Microsoft's x-wave x360 became the product with the biggest complaints. 100,000 consumers from more than 30 countries and regions around the world protested to Microsoft. Basically, their game consoles experienced three red crashes after using them for several months.
!
A delegation of lawyers from well-known American law firms such as Cinda, Cleary, Sherman, Vinson, etc., became the agent of the non-governmental organization "Three Reds of Death Alliance". At the same time, it held offices in New York, Chicago, and Mumbai, India.
, Tokyo, Japan, and local courts in London, England, filed lawsuits to take Microsoft to court.
The plaintiffs are composed of natural persons such as Jimla, a natural person in Mumbai, India, Tata Motors Group, Mitsuyo Precision Instruments Company of Tokyo, Nicholas Smith, a natural person in the United States, and many other natural persons and enterprises.
The witnesses include social elites in each plaintiff's location, many of whom are leaders of well-known companies or wealthy business celebrities. Members of the civil society "Three Reds of Death Alliance" come from all over the world. There is a huge organization that will
Together they form a powerful force.
This news spread all over the world on March 15th. Microsoft was unable to respond at all, and another huge earthquake occurred in the gaming industry. (To be continued...)
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