Rebirth of the Auto Giant

Chapter 473 A day at the special repair station

Taiyuan, Bodong Automobile Maintenance Company Tang Dynasty Power authorized maintenance station.

Wrinkle Bodong and his son were cleaning a certain brand of forklift in the company.

This is a certain brand of construction machinery forklift agent represented by Bodong Automobile Maintenance Company. There are three models: zl30/zl40/zl50, which represent a load capacity of 3, 4, and 5 tons respectively.

Since it has the qualification of Tang Dynasty Power's authorized repair station, Bodong Automobile Maintenance Company applied for an agent and was quickly authorized after an inspection by the complete machine manufacturer. Now there are three prototypes in the company's yard.

The buckets of the three forklifts were raised high, looking very majestic and domineering. The huge buckets in front were like tigers opening their mouths with blood, and the pointed bucket teeth were like sharp fangs.

Today's construction machinery, whether it is graders, forklifts or road rollers, are all equipped with Tang Dynasty power engines.

Due to the large market demand, Tang Dynasty has added several new production lines at its headquarters in wh and Yanjing.

In the company, Wan Bodong called several young men from relatives to come over, and also brought his two nephews over to prepare to be apprentices. Together with his son Wan Haikuo, there was a maintenance team of four people in total.

The company's decoration style is all in accordance with the regulations of Tang Dynasty Power's authorized repair station. The red signboard has the words "Tang Dynasty ★ Taiyuan Special Repair Station" written on it.

The service items written on the left are: providing three-guarantee service for Tang Dynasty high-speed trains, out-of-warranty maintenance, spare parts supply, and sales of complete construction machinery vehicles.

On the right is the address, contact number and other basic information.

Walking inside, what comes into view is a desk with a phone number dedicated to external communication. This phone number is printed on the page of the special repair station in the "Tang Dynasty Power Engine Maintenance and User Manual".

"jingle……"

The phone rang urgently, and Wrinkle Bodong tensed up and sat up straight.

The company has just opened, and not many people know this phone number. Usually it is either from the office or from the user. No matter which one calls, it usually means that there is work, and having work means that there is money.

"Hey, this is Tang Dynasty Power's authorized maintenance station." Wrinkle Bodong said politely.

"Hello, we from Gonglu No. 1 Company just bought and sold a road roller. According to the maintenance manual, the car has 112 hours now. You are here to do maintenance for us, right?" A man in his thirties said.

A young man's voice came from inside.

"Yes, the first 100 hours of maintenance for the new machine is carried out by our company's service station. Do you still have your unit..." Wrinkle Bodong took the "Service Report Sheet" from Tang Chao Power next to him.

He came over, recorded the user information one by one on it, and then asked: "The new machine has a set of oil filters and a bottle of 3 liters of engine oil. One small bottle is not enough. If you don't prepare it over there, we can bring it together."

Come here, you will give me money when the time comes..." Wan Bodong asked.

"Okay, we only have new cars here, you can decide what to do, and we will pay you when the time comes." The other party responded.

"Okay, thank you. We'll go over now. The overhaul will arrive in half an hour." Wan Bodong hung up the phone, looked at his son Wan Bodong and said, "Get the tools ready and get in the car, and we'll set off immediately."

Wrinkle Haikuo said: "Dad, don't you need to talk to Director Li in the office?" He is in charge of others, so he should give them a break, and he can't go overboard, right?

"No, as long as it is the first maintenance call, the specially appointed repair station will provide door-to-door service unconditionally. There is no need to go through the office. When you come back, you will write a "Service Report" and send it to the office at the end of each month." Wrinkle Bodong finished and added.

Said: "Only those cars that are not the first maintenance and are not within the three-guarantee period that we do can call the office and get the other party's consent before servicing." Wanbodong said.

The service of a special repair station is guaranteed. After the first maintenance, the manufacturer will settle the three-guarantee service fee of the engine with the special repair station. Any future problems with the car during the three-warranty period will be caused by the special repair station.

Responsible.

Of course, there are exceptions. Some cars under warranty that are not the responsibility of this site will also be called. Logically speaking, this site is not responsible. However, every authorized repair station is not allowed to refuse the user's request. In this case, you have to call

Please submit it to the office in charge at the time and provide services only after obtaining approval.

This is another settlement method. At that time, the manufacturer will settle and pay the authorized repair station according to the specified mileage and service type.

Wrinkle Bodong told his son about the situation.

After Wan Haikuo understood it, he went out to prepare the tools.

In the past few years, he has been learning repairs from his father, and he just went to the original unit in front of the Tang Dynasty Power Headquarters with his father for a week of professional training. After a rigorous assessment, he was issued a qualification certificate.

However, the company has just started, and Wan Bodong is not yet confident about handing it over to his son. He still needs to take care of him for a while and get familiar with him before letting him out to provide services alone.

The two of them took an 18-liter bucket of Tang Chao Power professional engine oil from the parts warehouse and a toolbox and set off.

This tool box is also provided by Tang Dynasty Power Company, a special repair station. It is equipped with the basic maintenance tools required for the engine, such as torque lifters and so on.

This torque wrench is different from the pointer-type torque wrench that comes with the car. It is a recently produced adjustable precision torque wrench in China. The torque is more accurate than those of the pointer-type torque wrench.

Although you don’t need so many tools for the first maintenance, you usually pull out the entire tool box when you go out. What if you encounter another situation?

When will you tell the user that you don’t have the tools?

That's too amateurish.

Half an hour later, the two arrived at their destination.

This is a road roller purchased recently by a certain brand. It has an iron cylinder with a diameter of more than one meter in front, and the engine is installed behind the cab.

"The first step is to confirm the working hours. This is very important." Wrinkle Bodong said, taking out the prepared "Service Report Sheet" and putting it on the timer on the dashboard of the cab and writing the 112 hours on it as on the report sheet.

In the "Operating Hours" column, and on the nameplate on the right side of the engine, copy the engine model and number one by one in the "Engine Model" and "Engine Number" columns on the report stamp.

After doing everything, Wan Bodong started the car, pointed at the oil temperature gauge and told the driver: "The scientific oil change operation process should be to start the engine first. When the oil temperature is 60 degrees, then turn off the engine and park for 5 minutes."

"Many technicians just come over and drain the engine oil when the car is cold. This is an unscientific approach, because when the engine is cold, the viscosity of the oil is higher, and some metal powders sink into the oil pan. If you drain the engine oil at this time,

, the metal powder in the oil pan will not be drained cleanly. Only when the engine oil reaches 60 degrees, the metal powder will be evenly dispersed in the oil. At this time, draining the engine oil will make it cleaner." Wrinkle Bodong said.

"Well, thank you, Master." The other party nodded repeatedly when he heard Wan Bodong speak so professionally. He saw that it was from a regular manufacturer. He even changed the engine oil in such a professional way. He himself had actually come up directly when the car was cold.

Just drain the engine oil and learned another trick today.

"That's not right, Master, then why did you keep the car for 5 minutes? Then the metal powder precipitated again. Isn't this unnecessary?" The driver put forward his own idea.

"There is a scientific reason to stop the car for 5 minutes. Stop the oil for 5 minutes to let the oil in each oil channel of the engine body flow to the oil pan, so that it can be drained clean. If it is water during the time you said it will precipitate,

It will happen, but the viscosity of the engine oil is high, and the metal powder has not had time to settle in 5 minutes. This is the time scientifically signed by our manufacturer, and it is not randomly determined. These are all obtained from experiments in the laboratory.

The results came out." Wrinkle Bodong said.

"That's it, I understand. Thank you, master." The driver said.

"You're welcome. You used to do the maintenance yourself, and we have the obligation to teach you." After Wanbodong finished speaking, he came over after waiting for 5 minutes, unscrewed the oil pan screws, drained out the oil, and took out the oil pan screws.

Look, since the oil pan screws were intentionally magnetic during manufacturing, they were covered with a layer of hey.

Hey, metal powder, he said to the other party: "See, if you don't change the engine oil in time, the metal powder in the oil will be sucked into the parts by the oil pump, which will increase the wear of the engine, especially the piston rings.

Wear of the cylinder liner will cause the oil-burning engine to lose power, etc."

Some drivers used to think that it didn't matter if they were late, thinking that doing so would allow the manufacturer to make more money by selling its own engine oil. But now the facts are in front of them, and the other driver nods repeatedly: "It's quite a lot."

"At that time, within the first 100 hours of the engine, the engine wear was very rapid during this period. Our manufacturer has done scientific testing and found that within the 100-hour running-in period, the engine wear was at a cliff.

decline, but after this period of time, it will be fine, and it will basically become a parallel straight line. This straight line is the service life line of the engine."

"The length of this straight line determines whether you maintain it properly or not. If you strictly follow the user manual for maintenance, then this straight line will be long. If the maintenance is not in place, or you use three-filter products from irregular manufacturers, then

This line will shorten the life of the engine, which is why some engines of the same model and manufacturer have a long life and maintain good power, while others have a severe drop in power and burn oil." Wrinkle Bodong used diesel while using diesel.

While cleaning the oil pan screws, he said, drain the engine oil and then tighten the screws.

Then use a special tool to remove the oil and diesel filter to remove the oil filter.

There are two oil filters in Tang Dynasty Power.

"When replacing the oil filter, there is a very important issue that must be remembered. The filter must be filled with oil. If there is no oil in the filter, the engine will be particularly damaged within a few seconds of starting the engine for the first time.

It's because the piston rings and cylinder liners will dry grind due to the suction surface, causing serious wear and tear on the engine." Wrinkle Bodong introduced the importance of doing this while filling the engine filter with engine oil.

"Understood." Look at this person, he pays close attention to such small details and speaks professionally.

Regular manufacturers are just different.

After the machine filter was full, Zhenbodong dipped some engine oil and spread it evenly on the sealing ring of the filter port and introduced: "Then apply engine oil to the sealing ring of the filter port to lubricate it, so that it will seal when it tightens.

The ring is lubricated by engine oil and will not deform or cause oil leakage." After that, put the filter back on and tighten it with a special tool.

Then replace the diesel fuel, learn how to exhaust the low-pressure diesel pipe, and finally start the car to idle.

"Our engine has a minimum temperature of 100kpa when running at idle speed, and a minimum pressure of 350kpa under calibrated operating conditions. It is now running at idle speed, and the pointers are all in the lower range." Wrinkle Bodong pointed to the green area where the pointer of the oil temperature gauge pointed.

Then, Wan Bodong asked his son Wan Haikuo to go under the engine to see if there was any oil leakage in the oil pan and the organic filter. If there was no oil leakage, the other party settled the payment for an 18-liter barrel of oil and asked the other party to sign the "Service Report Form"

, the entire first insurance service is ended.

"Take out the air filter and blow it after about ten days. When replacing the third filter and the accessories used, you must buy them from the place designated by the regular manufacturer. Otherwise, if you use accessories from irregular manufacturers and the engine goes wrong, our manufacturer will not be responsible.

"." Wrinkle Bodong finished speaking and handed his business card with "Tang Chao Power Engine Special Repair Station" to the other party, "If you need anything or have any questions, just call this number and we will provide more professional consultation."

"Thank you. It's really troublesome for you. I'm sorry to have traveled such a long way. We ordered a meal at a hotel in the county town and invited the two chefs to have some lunch before leaving. It's so late anyway." At this time, a man

A middle-aged man in his forties came over and said.

This is the director of the engineering department of No. 1 Company.

It happened to be lunch time. Wan Bodong had stayed at the Tang Dynasty Power Service Department before and had seen many such scenes, so he had lunch with him in the county town without being polite.

Of course, Wrinkle Bo Dong also knew about this chapter of the other party's meal at the wine table. He just wanted to help take care of it if there were any problems in the future. He also promised the other party that as long as it was within the three-guarantee period and it was the quality problem of the manufacturer's engine itself, he would take care of it at any time.

You can call yourself and be available at any time.

Both parties have their own needs and have a good time talking over wine.

Both of them drank some, and finally Wan Bodong asked his son Wan Haikuo to drive. Fortunately, there was no investigation for drunk driving at this time.

At around two o'clock in the afternoon, the two returned to the company. Wan Bodong took out the "Service Report Form" signed by the user and taught his son while writing it.

"This order is worth 500 yuan. This order will be sent to the office at the end of the month. After the office confirms that it is correct, it will settle the three-guarantee service fee for this engine with us. In other words, there will be a problem with this engine during the three-warranty period.

, it’s all our responsibility, it’s all money.” Then write the first maintenance and service content in the service content column of the report form, and the whole process is over.

I collected the orders and took them to the office at the end of the month.

On this trip, I also sold an 18-liter barrel of engine oil.

Tangchao Dynamics allows a certain price difference in the sales price of spare parts delivered to specially authorized repair stations.

"Dad, let's put it this way, we made a lot of money on this trip." Wan Haikuo himself calculated the gains and losses of this trip.

This trip earned me 500 yuan for the three-pack fee, and I also sold a barrel of engine oil and had a meal, killing three birds with one stone.

If there is one trip every day, it will still make a lot of money. If someone does a major repair and sells his spare parts, the profit of these spare parts will be very high.

"You just know that our Tang Dynasty engines have a very high share in the market now, and these services will be provided every month. So, the teacher has nothing to say to us. Think about the good things you have done."

Bo Dong glared at his son and said.

"Dad, I... I wasn't sensible before. If I hadn't been like that, maybe the position of director of the office would be yours now." Wan Haikuo said regretfully.

"There is no regret medicine in the world. If you make a mistake, you will make a mistake. You must learn from the lessons in the future and run the special repair station well. If you sell a few more forklifts every year, your life will be much better than those who work in the factory."

Bo Dong said.