Tianjie Taobao Store

After seeing this news, Chu Yang didn't get excited. He was joking. Why didn't he see such enthusiasm when he distributed the rewards just now? He only thought of himself when he had an errand. Does that make sense?

After peeking at the screen for a long time, Chu Yang felt that the heat was almost there, so he sent a message to the group.

Chu Yang: Oh, what happened? Why are there so many messages about me?

The God of Wealth breathed a sigh of relief when he saw Chu Yang. He didn't deliberately deduct Chu Yang's reward at that time, but the rewards given out this time were too many. All the better things in the warehouse were given away, leaving only this pair of broken people. Although the God of Wealth is in charge of the inner treasury, it is not his own thing after all. Heaven has to allocate spiritual stones and supplies, so before the account is received, he has nothing good to give Chu Yang, so he Said what he said before.

To use an old saying, it is difficult for a clever woman to make a meal without rice.

After Chu Yang bubbled up, he certainly wouldn't show any dissatisfaction. Regarding the God of Wealth's explanation, he said generously that he had some things to deal with in his store just now, so he didn't have time to watch the group. It was not that he was angry about this reward.

The God of Wealth struck while the iron was hot and asked: What do you think of what the immortals discussed just now?

With his previous experience, Chu Yang will definitely not take over the job again. Unless he sees no benefits, why should he take the job for himself? When he joined the management committee, he did not say that he would be responsible for the customer service team. This book This is the responsibility of these great immortals in the group!

After making a serious tone, Chu Yang pretended to feel guilty and said: Thanks to the great love of all the immortals, you want to entrust me with such an important task. However, my ability is limited and I am afraid that I am not qualified. Please choose another worthy person.

At this time, Chang'e spoke and said: Little friend Chu, judging from the suggestions and solutions you submitted, you have a very deep understanding of the operation of Tianjie Taobao. I think if you are responsible for building the customer service team, there should be no problem. Yes, let's do this. If you are willing to take responsibility, I will personally take five million spiritual stones as your service fee. Are you willing?

When Chu Yang saw this, he immediately understood that Chang'e was fishing, and hurriedly cooperated: This is not a problem of the lack of spiritual stones, it is really a matter of limited abilities...

Seeing Chang'e's generous donation, the great gods in the group also offered advice one after another, but Chu Yang was reluctant and kept pushing away.

Concerning the construction of a customer service team, this is a very important task. The experts have no experience in this area and do not want to stop this matter. Otherwise, if the customer service team cannot figure it out for a while, it will not only be embarrassed in the management committee, but also probably Faced with huge pressure from public opinion, if the time comes, it will be difficult to get off the tiger, and I am afraid that I will be criticized by the heaven.

After some shirk, the God of Wealth couldn't help but said: Let's do this. If you are willing to be responsible for the project structured by the customer service team, I promise you that when the heavenly court funds are available at the beginning of next month, in addition to the reward of five million spiritual stones, you can choose the treasures in the library. Three things, how about it?

Chu Yang rolled his eyes and said: God of Wealth, this is the reward that should be given to me, right?

The God of Wealth said anxiously: "How can it be the same? Baby, you can choose three items, but they are not designated by us. Maybe you can get good things. Think carefully!"

No matter how good the treasure in the inner treasury is, it will definitely not be as valuable as the Silk Daoyun. Chang'e has said that even Xuanxian is difficult to obtain during cultivation. I don't know how many gods are jealous of this. Chu Yang has already decided , he would only accept this job if he forced her to use this piece of Tao Yun as a reward.

However, the Queen Mother remained silent, and Chu Yang still politely said: God of Wealth, I really don’t dare to agree to this, so let’s leave the rewards aside for now. When the funds from Heaven are received, you can just pick a few for me. , as long as it’s no worse than the second place reward, I promise I’ll have no objection, how about it?

As soon as these words came out, the God of Wealth suddenly ran out of tricks. He originally wanted to use rewards to lure Chu Yang into agreeing. When he took the job in his hands, he couldn't even think about leaving the job, but he didn't expect that Chu Yang would not be fooled.

Chang'e guessed that the heat was almost there, so if she continued to give in, if a group of great masters unexpectedly took over, then Chu Yang would just shoot himself in the foot.

So, Chang'e spoke again: How about this, I will pay 10 million spiritual stones, and you will be responsible for helping the management committee to structure the customer service team until it is officially operational?

Seeing the number ten million, the eyes of many gods in the group twitched. Chang'e is too generous. She throws out ten million spiritual stones at every turn. This is not a small sum for them. Well, this month the Shangqing Palace will be rich in gold every day, and it is indeed well-deserved!

The gods in the group admired it very much. Chang'e's spirit of selfless dedication was really touching. With ten million spiritual stones as a foundation, Chu Yang would definitely agree, right?

Unexpectedly, while the immortals were waiting for Chu Yang's reply, the Queen Mother spoke.

Queen Mother: @chuyang, the matter of the customer service team is related to the normal operation of Tianjie Taobao. This suggestion was also submitted by you. As the saying goes, the person who untie the bell must also tie the bell. If you are unwilling to shoulder this responsibility, I am afraid no one can do it. Okay, let's do it this way. As the current president of the Management Committee, I definitely cannot let the members of the Management Committee pay for it out of their own pockets, so just use the trace of Tao Yun they got when upgrading Taobao as a reward for being responsible for the structure of the customer service team. If you If you can complete this task, this silk daoyun will be awarded to you, and the conditions promised by the God of Wealth will also count, how about it?

Seeing what the Queen Mother said, Chu Yang almost laughed out loud. Chang'e's calculation was indeed correct. As long as the Queen Mother can do something that can make her stand out, the Queen Mother will definitely spare no effort to do it, and she is really willing to spend a lot of money.

The Queen Mother was very fond of this silk thread. She originally wanted to give it to the Eighth Princess, but later saw too much resistance, so she gave up the idea.

At this time, the management committee encountered this huge problem, and she was very helpless. The great immortals in the management committee were quite skilled, but they had not made much achievements in platform operation. The help of Chu Yang as a consultant was really indispensable.

A customer service portal has been added to the Taobao interface, but it has been closed without wanting to talk. Over time, it will inevitably cause huge repercussions, and one may even wonder whether this function is just a fake and deliberately perfunctory to consumers.

The Management Committee is also entrusted by the Heavenly Court to handle the affairs of Taobao.com in the Heavenly Realm. If there is a big trouble, it will definitely be noticed by the Heavenly Court. If it is impeached by the immortals in the Heavenly Court, as the Chairman of the Management Committee, the Queen Mother cannot escape the blame. She doesn't look good either.

Therefore, in order to get Chu Yang to agree, she had to sadly take out Daoyun as a reward, and at the same time suppress Chang'e's limelight.

When the goal was achieved, Chu Yang was afraid that the Queen Mother would regret it, so he quickly replied: Alas, how virtuous and capable the boy is, to be so valued by the immortals, that's all, although this matter is very troublesome, it can't be delayed forever, so I will try my best. , try to see if it can be done well. Of course, during the implementation process, you will definitely encounter many problems. All the immortals, please give me a lot of help, lest the kid is incompetent!

Seeing that he agreed, the gods in the group cried with joy and spoke one after another, saying that all he had to do was let him do his best. When encountering difficulties, they all worked together to ensure that he would not be allowed to fight alone.

After receiving the promise from the gods, Chu Yang took a screenshot and saved the news, so that if something went wrong, no one would help him. Of course, this was also for self-protection. What if he failed and was blamed by the gods? After all, I am a temporary worker and cannot afford this responsibility.

When building a customer service team, in addition to system function support, manpower is definitely indispensable.

According to Chu Yang's estimation, Tianjie Taobao's customer service team must have at least 300 people in order to take care of all aspects. Just training these 300 newcomers who have never been exposed to Tianjie Taobao is enough for Chu Yang to be busy, and even more Not to mention some problems that will emerge during the work process after the customer service division of responsibilities.

Fortunately, although Chu Yang has no experience in this area, he is not alone. In addition, there are ready-made examples in the world for reference, so it should be no problem to do this well.

After quietly thanking Chang'e, Chu Yang turned off Xuanguang Yuanying and ran to pick up Chu Ling'er, who was lazily watching the TV series.

"Oh, Master, what are you doing? Why did you just break into the girl's room?"

Chu Ling'er broke away from Chu Yang's clutches and sat on the sofa angrily.

"You are getting more and more courageous now. Do you even dare to contradict your master?" Chu Yang was not used to Chu Ling'er's problem, so he reached out and grabbed her ear accurately.

"Yeah, yeah, I know I was wrong. Master, you have a lot, so don't argue with the juniors."

Chu Ling'er clasped her hands together and begged for mercy skillfully.

"Hmph, next time, I'll punish you in solitary confinement for a month!"

Chu Yang had business to attend to and had no time to talk, so he withdrew his hand.

Chu Ling'er rubbed her ears and pouted: "Master, what's the matter? I know you don't go to the Three Treasures Hall for anything, so just tell me. What errands do you have to share?"

Seeing that she was so self-conscious, Chu Yang said with satisfaction: "That's pretty much it... Didn't I ask you to do a survey on the e-commerce platform last time? Do you know the customer service structure of the e-commerce platform?"

Chu Ling'er tilted her head and thought for a while, then held her chin and said, "I understand a little bit about this, but didn't you tell me to focus on investigating the anti-addiction system? I didn't spend too much time on customer service..."

"Well, you have nothing to do anyway, so just help me find out, from the structure of the customer service team to the process of schedule operation, as well as some problems that have been optimized by the customer service teams of each platform, help me count them all. I I'll do it tonight," Chu Yang explained seriously.

"Master, are you mistaken? It's noon now. Half a day is not enough. You can't embarrass me like this!"

Chu Ling'er's eyes widened, she was so aggrieved that she almost cried.

Chu Yang also felt that it was a bit overwhelming, so he said: "Well, first help me figure out the structure of the customer service team, especially the team's division of labor, such as buyer customer service and seller customer service. It must be specific to the matters that each customer service needs to be responsible for. This doesn't matter. Problem?"

Chu Ling'er breathed a sigh of relief and thought about it: "I know a friend who is an e-commerce manager. I'll go learn from her and see how their platform customer service operates. I'll give it to you before ten o'clock at the latest. Reply, okay?”

"Okay, I'll trouble you, help me handle this matter, it will be of your benefit." Chu Yang said with satisfaction.

"Master, I have heard your words so many times. You have to have a certain temper when coaxing a child, not to mention that I am already an adult!" Chu Ling'er was quite speechless. Chu Yang's promise had never been fulfilled.

"Hahaha, you have seen through it, don't worry, I remember your efforts very clearly. At worst, when you get married, I will give you more dowry!"

Chu Yang joked and turned to leave.

"Bah, who wants to get married?"

Chu Ling'er's face turned red unconsciously. Looking at Chu Yang's leaving figure, she felt a sense of loneliness for some reason.