We're building a super chaebol in Hong Kong

Su Cheng didn't wait long in the office. About a dozen minutes later, Wei Li returned to the office with his subordinate.

"Boss, let me introduce you. This is Wen Yu, the general manager of Hutchison Whampoa Plaza. He was originally the vice president of Hutchison Whampoa Group's North American branch. He has outstanding management skills, so I let him try being the general manager of Hutchison Whampoa Plaza. If he performs well, he will be responsible for the entire Hutchison Whampoa Plaza in the future."

As soon as Wei Li saw Su Cheng, he introduced a bespectacled man in his thirties who was with him.

"Hello, Boss, I'm Wen Yu. I just came back from the States. Please take care of me." Although it was the first time he had met his boss, Wen Yu's words and actions were natural and generous.

"Hello, General Manager Wen," Su Cheng said, shaking his hand.

After the introductions, the three of them found seats in the office.

"Hutchison Whampoa Plaza has been in trial operation for a morning. How does it feel?" Su Cheng asked the two with a smile.

"It's better than expected. I thought that since we didn't have any major events, it would be good if the traffic this morning was one or two thousand people. I didn't expect that, according to our current statistics, the number is expected to exceed ten times the expected amount. At eleven o'clock, the number of people entering the venue, according to the statistics from our major entrances and exits, has reached more than six thousand eight hundred. Although the data for twelve o'clock has not yet come out, there is no problem in exceeding eight thousand or even more," Wei Li replied.

"From the approximate proportion of tourists, tourists coming by private car account for about 20%; nearby students also account for 20%; surrounding residents account for 10%; and the remaining 50% come by bus or taxi. The overall tourist structure can be considered very healthy. From the half-hour we just inspected, we can see that these tourists have very good spending power," Wen Yu also replied.

"Well, the traffic in the morning will only be the least of the whole day, so you must seize such a good start. In the afternoon and even in the evening, you must make the tourists feel satisfied. Although it is only a trial operation stage now, we should try our best to perform better.

Su Cheng combined his familiarity with urban complexes from his previous life and gave some suggestions on the spot. Although they were not very comprehensive, they could allow those who were just getting into this industry to learn a lot.

Although there is no urban complex like Hutchison Whampoa Plaza in the entire Hong Kong right now, if there are no accidents in the future, there will be more and more of these urban complexes.

Like the city where Su Cheng lived in his previous life, although it was in the suburbs, there were five or six urban complexes within a three-kilometer radius. Due to fierce competition, only one or two of these five or six urban complexes were doing well, with guaranteed traffic, and the rest were very average, and some even had most of their shops unrented.

In the future, the suburbs of Hong Kong will be the same if there are no accidents.

Kowloon Tong, as a suburb, will also be greatly developed in the future, and the competition will definitely be very fierce by then.

If Hutchison Whampoa Plaza wants to stand out from the competition, it must gain the recognition of customers and make them have enough trust in Hutchison Whampoa Plaza, and doing a good job in service is the most important thing.

At first, Wen Yu only regarded Su Cheng's words as polite remarks and listened to him carefully out of respect, but the more he listened, the more he realized that he, the general manager of Hutchison Whampoa Plaza, had thought of Hutchison Whampoa Plaza too simply, purely treating it as an ordinary shopping mall, thinking that managing Hutchison Whampoa Plaza was very simple. At the same time, he was shocked into a cold sweat. If he hadn't heard the boss's words, Hutchison Whampoa Plaza would definitely have a lot of problems later. At that time, his responsibility as the person in charge of Hutchison Whampoa Plaza would be the greatest.

Although Hutchison Whampoa Plaza is still in the trial operation stage, if many things happen during the trial operation stage that make customers dissatisfied, then don't even think about waiting for the official opening. Before the opening, everyone's curiosity and goodwill will be exhausted, and it will have a bad reputation. At that time, Hutchison Whampoa Plaza will just be a joke!

"Boss, what you said will play a very important role in Hutchison Whampoa Plaza. General Manager Wen, you must keep these words in mind. I am the president of Hutchison Whampoa Group, and it is impossible to keep too much attention here, so the future of Hutchison Whampoa Plaza will mainly rely on you!" Wei Li agreed with Su Cheng's words very much and turned to urge Wen Yu.

"Boss, Mr. President, I know. I have written down everything the boss just said and will definitely pay attention to these issues," Wen Yu said solemnly.

"What I said are just some of the issues that need attention. There are many more that I didn't say. Only through the accumulation of time will those problems be discovered. These require you to accumulate experience," Su Cheng continued. (End of this chapter)

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