Trillion Market Capitalization is not a Dream

Text Chapter 724 Solution Three to Management Problems

Bai Qingting: “Tao always uses business managers to strengthen supervision.

Ray always doesn't need to overdo it, maintains the status quo, and is fully empowered. "

Bai Qingting: "Now it's time for Song Zhiyuan, president of the fifth business unit, to tell you that there are problems with on-site fund management. What should we do?"

Song Zhiyuan, President of the Fifth Business Unit, said: "Boss Bai, the two brothers in front are not very authentic. One wants to strengthen supervision, and the other wants to let it go.

How dare I offend one of them?

Such a small matter does not involve much in my management work. Could you please let me ask our regional business person in charge to share his feelings about on-site funds? "

Bai Qingting: "Okay."

Song Zhiyuan, President of the Fifth Business Unit, said to Zhang Yunqing: "Yunqing, please tell me about this problem of on-site fund management. Tell me your own understanding and opinions."

Zhang Yunqing said: "Regarding this issue of on-site fund management, I have been in the project department for several months. Although there are no major problems in the on-site fund management of the two projects I have been involved in, I still found some loopholes. place.

For example: many employees use the reimbursement for catering expenses. If they ask who is invited, they usually ask the supervisor or Party A. If the project manager does not manage this matter and leaves it alone, everyone in the project department must have the right to invite supervisors and Party A. Then should the invoices brought by employees be reported or not?

Regarding the reimbursement of catering expenses, I think that no matter how much or how little the money is, as long as the act of entertaining guests occurs, the project manager should be informed and reported in advance, so that the project manager knows what is actually being reimbursed. Which ones are just issuing invoices to ask for money.

If this hole is left open and left unmanaged, I understand that no amount of on-site funding will be enough. "

Bai Qingting: "On-site funds must be strengthened to be supervised and managed."

Bai Qingting: "The sixth question is that there is a problem with the car rental management of the project department.

Mr. Tao, please tell me. "

Tao Wuming, president of the first business unit, said: "I haven't paid much attention to such a detailed issue of car rental management, and no one has talked to me about it."

Bai Qingting: "Mr. Lei, tell me, there is a problem with the car rental management of the project department. How to solve it?"

Lei Chun, President of the Second Business Unit, said: "I understand that the main reason is that you cannot rent your own car to yourself. If you rent it to other people in the company, the price and standard of renting an outside car are the same. In fact, it is the same." It does not matter."

Bai Qingting: “You can’t rent your own car.

Song Zhiyuan, President of the Fifth Business Unit, Mr. Song, please tell me.

How should we face it. "

Song Zhiyuan, President of the Fifth Business Unit, said: “The company’s current policy regarding car rental is that you cannot rent your own car.

This is the most likely problem. It is recommended that the project department strengthen its management of car rentals.

This seems to involve a small cost but is very harmful, seriously affecting the project department's use of vehicles.

It is strictly prohibited to rent your own car in the project department for your own use. If you have already rented the car, you can transfer the car to other project departments for use. "

Bai Qingting: "It is strictly prohibited to rent for self-use."

Bai Qingting: “The seventh question is that marketing and production need to be coordinated.

Mr. Tao, every business department now has marketing.

Do you have this problem. "

Tao Wuming, president of the first business unit, smiled and said: "Boss Bai, I guess every business unit has this problem.

The nature of marketing work is special. If you want to get projects back to the company among competitors, you have to be proficient in all kinds of martial arts, including playing, playing and singing.

I understand that the focus of this contradiction is that when the early stage marketing is running the project, as long as it is requested by Party A, our marketing will promise to do it and can do it.

However, once the project is implemented and the production team takes over, Party A will not be able to do this or that.

In this case, the contradiction between production and marketing is more prominent.

I even heard people from our production team saying that the marketing bragging has gone so far that trees can be planted on steel plates.

There is indeed something absurd about it. "

Bai Qingting: "Is there any solution now?"

Tao Wuming, President of the First Business Unit, replied: "Boss Bai, I mean people in the two stages. Their goals are fundamentally different. If they seriously affect each other, it may delay the implementation of the company's projects." Delays, in severe cases, may even cause the project to go to a competitor.

Regarding this matter, I suggest that internal communication be strengthened, not to change each other, but to increase mutual understanding, so that when they meet each other, they will not be jealous when enemies meet, but can smile knowingly and smile. Sip the grudges. "

Bai Qingting: "Mr. Tao means to strengthen communication and enhance understanding.

Okay, this idea.

Lei Chun, President of the Second Business Unit, please tell me about the seventh question, the issue of coordination between marketing and production. How to deal with it. "

Lei Chun, President of the Second Business Unit, replied: "Boss Bai, there are indeed many problems that require coordination between marketing and production.

Most of the marketing people do not understand the specific projects. They often need the cooperation of production arrangers for on-site inspections when on-site, and they also need the cooperation of designers when formulating plans.

I think that for these routine coordination issues, under the current business unit framework, a dedicated person can be assigned to coordinate the coordination between marketing and production. "

Bai Qingting: “Have a dedicated person to coordinate.

Song Zhiyuan, President of the Fifth Business Unit, please tell me about the seventh question: marketing and production need to be coordinated. How do you think about it? "

Song Zhiyuan, President of the Fifth Business Unit, said: “The contradiction between marketing and production is indeed often reflected to me.

My understanding is that marketing has misunderstandings about production people, and similarly production people have misunderstandings about marketing people.

In fact, the marketing people did it for the good of the company, agreed to some bad conditions from Party A, and won the project.

As soon as the production team entered the site, they found these terrible conditions and the lack of quality in the promise, so they inevitably blamed marketing.

In this case, there are often many conflicts between production and marketing, and they often need to be appeased by both parties.

I think the methods of the previous two bosses have some truth.

But in the final analysis, we still need to strengthen the understanding between the two parties. When we have time, we can sit together more, drink a glass of wine, and chat. Some conflicts will naturally not occur, or they will occur less often. "

Bai Qingting: “General Manager Song’s advice is also to strengthen communication and increase understanding.

There is a vice president of production here, Zhao Manfu, what can you tell us? "

Zhao Manfu stood up and said: "The three bosses in front of me all said very well."

There was a burst of laughter in the venue.

Zhao Manfu continued: "Boss Bai, I haven't been in the company for a long time, and I have only had one communication with marketing. As for whether marketing cares about me, I don't know, but what I can make clear is what I think is the level of marketing." It’s still very high, and I have no problem communicating with them.”

Bai Qingting: "Zhao Manfu, you have profound skills.

In front of the three bosses, you are actually able to do such a good job as a good man.

I still hope you can put your efforts into serious matters. "

The venue resounded with applause, and slaps were slapped one after another, sparsely showing their dissatisfaction with Zhao Manfu, who was a good gentleman.

Zhao Manfu replied: "Okay, Boss Bai."

Bai Qingting: "The eighth question is that there is a communication problem between the project department and the headquarters.

Mr. Tao, have you ever noticed this problem? "

Tao Wuming, President of the First Business Unit, replied: "I don't have these problems here for the time being. I gave everyone a death order. Anyone who doesn't respond positively, if he doesn't respond within 12 hours, it will be regarded as not responding positively. Anyone. You can call me directly.

There is only one purpose, which is to never allow anyone to let internal communication become an obstacle. "

Bai Qingting: "Okay, Mr. Tao used the 12-hour feedback mechanism to solve the problem.

Lei Chun, President of the Second Business Unit.

Please tell me about the eighth question. There is a communication problem between the project department and the headquarters.

What do you think, and is there any solution? "

Lei Chun, President of the Second Business Unit, replied: "Boss Bai, this problem is actually a relatively big one.

What matters in the project department and which department in the headquarters have communication problems.

These must be sorted out before they can be solved.

For example, this time the project department received a lot of feedback about the fund plan that was not signed and approved, and they didn’t know what to do. To the project department, the entire headquarters in Kyoto is called the headquarters.

But in fact, this headquarters is actually the finance department at this time.

Therefore, my understanding is that this problem cannot be solved at this meeting. It is better to issue a document after the meeting for everyone to collect and sort out common problems communicated with various departments, and then focus on discussing and solving them, and then print and distribute them to everyone after forming a solution. "

Bai Qingting: "Collect problems and discuss and solve them together."

Bai Qingting: "The eighth question is that there is a communication problem between the project department and the headquarters.

Song Zhiyuan, President of the Fifth Business Unit, please tell me. "

Song Zhiyuan, President of the Fifth Business Unit, replied: "Boss Bai, the communication between the project department and the headquarters should be gradually reduced as the area is established and gradually improved.

These communication conflicts will be handled by dedicated personnel at the Kyoto headquarters in the future, and most of them can be resolved.

For example: the project department's information is sent back to the business department. When there is no dedicated person, whoever is available will go and run temporarily. In this way, the financial department, cost center, etc. who are connected with it are not familiar with how our business department arranges people. of. Changing contact persons frequently will lead to serious omissions in communication information, and some may even cause immeasurable losses to the company.

Therefore, my opinion is to develop the area well.

At least it is necessary to have a full-time order runner or data clerk in each area, who is responsible for taking the data sent back by the project department to the leaders of each department for approval, and then scanning and sending the signed and approved data back to The project department will keep a record for future reference. "

Bai Qingting: "There is an urgent need to equip special runners for the area."

Bai Qingting: “The ninth question is that it takes a long time for the funding plan to be fed back.

Mr. Tao, what kind of problem is this? Can a capital plan be so serious? "

Tao Wuming, the president of the first business unit, stood up and replied: "Boss Bai, whether it's serious or not, I don't have to say.

Do you want to conduct an interview on the spot?

All our core members are in this conference room, and I believe they will tell the truth. "

Bai Qingting: "Ask, how to interview more than a hundred people.

Let me know together, how long does it take for the funding plan to be fed back? "

Everyone's distress was aroused at this time, and many people shouted a long and monotonous word "long". If the sound was to be described, the words "deafening" were quite suitable.

Bai Qingting: "It seems that the long feedback time of this fund plan has aroused public outrage. Mr. Tao, do you have a solution?"

Tao Wuming, President of the First Business Unit, replied: "Boss Bai, you know, I treat finances with respect and I don't dare to show any slightness.

Whatever finance says is what it says, no struggle or argument.

So, there is nothing I can do about this problem.

I have been waiting for the God of Wealth to give instructions. "

Bai Qingting: "Okay, okay, okay.

Mr. Tao. You made it so clear that you don't dare to offend the finance department. It seems that you have offended the finance department quite a lot.

Lei Chun, President of the Second Business Unit, tell me why the feedback on the capital plan takes so long, and how do you deal with it? "

Lei Chun, the president of the second business unit, replied: "Boss Bai, it has been more than ten days since the New Year's capital plan was submitted to the Finance Department. The Lunar New Year will be celebrated in a few days, but we have not yet received an approval. There is no clear opinion.

I sent someone to ask the Finance Department, but they always hesitated.

My business department is small, with few people and teams, and the amount of money needed is also small.

However, the project department still cannot stand the workers or suppliers who come to the project department to cause trouble every day. We have already notified the next company to start the progress payment approval process for all invoices. "

Bai Qingting: "In other words, your entire second business department did not wait for the financial department to approve your capital plan. Because it could not withstand the pressure from the supplier, it directly informed the next supplier that payment could be made. Is this what you meant? "

Lei Chun, President of the Second Business Unit, replied: "Boss Bai, that's what I meant. I feel a little sorry for the company. I was still a little sad when I made this decision."

Bai Qingting: "Okay, I understand.

Song Zhiyuan, President of the Fifth Business Unit, please tell me how you deal with the long feedback time on this capital plan. "

Song Zhiyuan, President of the Fifth Business Unit, replied: "Boss Bai, what I do is both Tao Boss's approach and Lei Boss's approach. It's a combination of both."

Bai Qingting: "Why is this happening? Please explain it clearly."

Song Zhiyuan, President of the Fifth Business Unit, replied: "Boss Bai, let me give you an example.

For example: the two project departments in the Nanhai area, especially the Nanshan project department.

The supplier's boss organized workers to make trouble at the Nanshan project department to demand wages, and then followed our regional business manager Zhang Yunqing and project manager Zhou Wencheng to Beijing Chuangchuang Group to demand money, and transferred the money to Huatie Group's account in the morning.

Then he went to the project department of Huatie non-stop and stayed at the project manager's office of Huatie. On the same day, he received the 348.68 million yuan project payment paid to us by Huatie to the basic account of our Western Construction Co., Ltd.

At this time, those workers demanded that their 1.82 million yuan wages must be paid out before they could leave Huatie's project manager's office.

After Zhao Manfu approached me with this request, I immediately approached Mr. Feng Shilan, the head of the financial center. I would like to thank Mr. Feng for his overall payment support.

Then the next day, the project department gathered hundreds of workers and suppliers of all sizes. After another day of struggling, the project department was forced to agree that everyone could issue invoices and start the payment process right away.

This matter has already developed into that state ahead, so we can only do this first. After all, those who asked for money were reasonable. They didn't have to ask for money immediately like workers. They were just worried that if we didn't go through the payment procedures for them, even if the company had money, it wouldn't be able to pay them.

In addition, they also inquired about the two projects over there, one is the Nanshan project and the other is the landscape improvement of the first phase of Bowan, both of which have already received payment.

Therefore, if they don't agree to start their payment process, they may not come to the project department to find someone and bring a few workers to make trouble.

You may take someone to Party A, or you may find the news media to help expose it.

Our company must be able to bear these unfavorable results.

Therefore, we acquiesced to the Nanshan Project and Bowan Phase I Landscape Improvement Project notification supply invoicing and started the payment process.

This method is the same as that of Mr. Lei Chun, the president of the second business unit, who was forced to agree to the next business for the sake of the company's interests.

Boss Bai, although we arranged this matter to protect the interests of the company and the project department arranged it, I can feel that they are still worried about this matter in their hearts.

Today, could you please give us a review, Boss Bai?

If we make a mistake, we will correct it.

If we do something right, we will not be proud and hope to do better in the future. It is best to notify the supplier to issue invoices after receiving the approval of the fund plan. "

Bai Qingting: "The issue of approving the capital plan this time is not the responsibility of the Finance Department, but of me.

If you want to blame anyone, it's wrong. You can only blame me.

I can't praise Mr. Lei and Mr. Song for what you did right, but I won't criticize you for what you did wrong.

I won't praise Tao for always doing the right thing in this matter.

In fact, I appreciate the approach of Song Zhiyuan, the president of the fifth business unit, but I still follow the three-no policy of no praise, no approval, and no objection.

The reason why I admire the approach of Song Zhiyuan, President of the Fifth Business Unit, is because you used two methods to respond to the result that the capital plan takes a long time to respond to.

In fact, you are doing this because you are afraid that I will criticize you or blame you.

I know this.

You brought it up to me openly at this conference today, just because you want me to express my position and not blame you. If I do, the money has not been paid yet, and the actual bad situation has not yet been formed. result.

I think you are all very smart, and too smart, and have not used your intelligence where it is more needed.

However, have you ever thought about why no one has approved this funding plan for you?

Could it be that your boss Bai doesn’t want you to go home early to celebrate the New Year?

Do you think your boss Bai is so dirty? "

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